How to obtain saves and logs from an iPad using iTunes

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How to obtain saves and logs from an iPad using iTunes

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All Forums >> [Current Games From Matrix.] >> [World War I] >> Commander - The Great War >> Tech Support >> How to obtain saves and logs from an iPad using iTunes

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How to obtain saves and logs from an iPad using iTunes - 7/28/2014 7:26:33 AM

Lord Zimoa

Posts: 837
Joined: 10/10/2008
Status: offline

Hey,

Here are instructions on how to get game saves and logs from iPad version:

1. Connect your iPad to PC via cable.
2. Run iTunes.
3. Your iPad -may- ask you if it should trust your PC - answer TRUST.
4. In iTunes select the "Apps" section, scroll down to "File sharing" section.
5. Click the CTGW icon on the left - it will list available files on the right panel.
6. Select *.ctgw (for a save) or *.log (for a log).
7. Hit [Save to...] and choose destination folder on your machine.

Btw, instead of [Save to...], you can use [Add...] to copy existing save from PC to iPad and continue game that was started on PC.

Important: This log is overwritten every time you start the game. Please make a copy of the log after any crash/bug you want to report before reloading the game.

Important: The autosave file is overwritten every time you press end turn. Please make a copy after any crash/bug you want to report before pressing end turn again.

NOTE: Please put your attachments in a .zip or .rar format, before you upload it here on the forum, if not, it will not upload at all.

If you follow these steps it will make it a lot easier for us finding the problem, fixing it and getting you up and running asap!

Thanks in advance.

_____________________________

www.thelordzgamesstudio.com
www.panzer-corps.com
www.commander-games.com

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All Forums >> [Current Games From Matrix.] >> [World War I] >> Commander - The Great War >> Tech Support >> How to obtain saves and logs from an iPad using iTunes

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