Questions for players with PBEM++ Issues

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All Forums >> [New Releases from Matrix Games] >> Brother against Brother: The Drawing of the Sword >> Tech Support >> Questions for players with PBEM++ Issues

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Questions for players with PBEM++ Issues - 5/4/2015 4:45:47 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Please only answer if your PBEM game is having problems.

1. Which version did your PBEM game start with?
2. Have you or your opponent upgraded to a new version during the game - if so, which version?
3. If you or your opponent upgraded, did the problems start after the upgrade or exist beforehand?
4. Which scenario (exact variant) are you playing?
5. Have you received any error messages when uploading or receiving files, if so can you report the exact error message?
6. Are you experiencing any issues with single player games as well? If so, have you tried a reinstall of the game in case something corrupted your installation? Did these problems also start after an upgrade?
7. Have you tried to start a new PBEM game with both players on the same version (no mid-game upgrades) and if so have you still had issues?
8. If your game is currently having issues, please e-mail me at erikr@matrixgames.com with your PBEM++ login and password and ask your opponent to do the same. This will allow us to investigate your game in detail and see what may be happening with the game files on the server.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 1

RE: Questions for players with PBEM++ Issues - 5/4/2015 6:19:34 PM

shoelessbivouac

Posts: 63
Joined: 4/29/2015
Status: offline

Hi Erik,

This q may prove my carbine is missing an essential bolt, but, does "Multiplayer" allow for more than 2 players to start up a BAB battle?

(I have yet to try any PBEM game as I am just now trying to finish a first reading of the e-manual).

Hopefully, allowing more than 2 players to join in a PBEM game can become a BAB reality - assuming it isn't already.

Thanks.

_____________________________

Argue for your limitations, and sure enough they're yours --R. Bach

(in reply to Erik Rutins)

Post #: 2

RE: Questions for players with PBEM++ Issues - 5/4/2015 6:21:45 PM

AlessandroD

Posts: 381
Joined: 12/28/2014
From: Italy
Status: offline

Hello Erik

my report:
1) 1.01
2) Yes, 1.02
3) After the upgrade, before we played 3 turns without problems
4) 1st Manassas standard scenario
5) no errors, the game crash when I hit "end turn"
6) yes, problem solved after a new installation
7) no with the same opponent, I made a quick test with Zakblood playing 5 turns with no problems, version 1.02
8) email sent to ericbabe, just asked to my opponent to do the same

Thanks for your support!

(in reply to Erik Rutins)

Post #: 3

RE: Questions for players with PBEM++ Issues - 5/4/2015 9:42:38 PM

Michael T

Posts: 4443
Joined: 10/22/2006
From: Queensland, Australia.
Status: offline

1. 1.03b
2. No
3. NA
4. Mannasas 2 player only
5. Yes, Time Out
6. No
7. My first PBEM, we are both on 1.03b from the start. We have not progressed past Turn 1
8. Ok

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(in reply to AlessandroD)

Post #: 4

RE: Questions for players with PBEM++ Issues - 5/5/2015 10:21:04 AM

AlessandroD

Posts: 381
Joined: 12/28/2014
From: Italy
Status: offline

quote:

ORIGINAL: RedComet

Hello Erik

my report:
1) 1.01
2) Yes, 1.02
3) After the upgrade, before we played 3 turns without problems
4) 1st Manassas standard scenario
5) no errors, the game crash when I hit "end turn"
6) yes, problem solved after a new installation
7) no with the same opponent, I made a quick test with Zakblood playing 5 turns with no problems, version 1.02
8) email sent to ericbabe, just asked to my opponent to do the same

Thanks for your support!

Playing the 1.03 the problem seems resolved, I will post again if something wrong will happen again.

(in reply to AlessandroD)

Post #: 5

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All Forums >> [New Releases from Matrix Games] >> Brother against Brother: The Drawing of the Sword >> Tech Support >> Questions for players with PBEM++ Issues

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