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All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Problems ordering game

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Problems ordering game - 11/1/2009 12:57:08 PM

Drambuie

Posts: 80
Joined: 8/18/2004
Status: offline

Hi folks,

Not sure where to post this but trying to order the game today and keep getting bombed out of the process after submitting order- get an 'unknown error' message and some numbers which I thought i'd copied to paste here but haven't got!

Tried a card order and paypal, both bomb out. Checked Paypal to make sure nothing had gone through and it hasn't so seems to be failing trying to connect to Digital River

Anyone any ideas? Ordering from UK

Thanks

< Message edited by Drambuie -- 11/2/2009 11:00:12 PM >

Post #: 1

RE: Problems ordering game - 11/1/2009 12:59:51 PM

Terminus

Posts: 41459
Joined: 4/23/2005
From: Denmark
Status: offline

Send Erik Rutins an e-mail:

erikr@matrixgames.com

_____________________________

We are all dreams of the Giant Space Butterfly.

(in reply to Drambuie)

Post #: 2

RE: Problems ordering game - 11/1/2009 1:51:57 PM

herwin

Posts: 6059
Joined: 5/28/2004
From: Sunderland, UK
Status: offline

quote:

ORIGINAL: Drambuie

Hi folks,

Not sure where to post this but trying to order the game today and keep getting bombed out of the process after submitting order- get an 'unknown error' message and some numbers which I thought i'd copied to paste here but haven't got!

Tried a card order and paypal, both bomb out. Checked Paypal to make sure nothing had gone through and it hasn't so seems to be failing trying to connect to Digital River

Anyone any ideas? Ordering from UK

Thanks

I've run into this problem in the past. Check down the road that you haven't inadvertently ordered multiple copies of the game.

_____________________________

Harry Erwin
"For a number to make sense in the game, someone has to calibrate it and program code. There are too many significant numbers that behave non-linearly to expect that. It's just a game. Enjoy it." herwin@btinternet.com

(in reply to Drambuie)

Post #: 3

RE: Problems ordering game - 11/2/2009 10:58:53 PM

Drambuie

Posts: 80
Joined: 8/18/2004
Status: offline

Thanks folks ... tried ordering again today and paypal worked fine - guess there were problems at Digital River as it seemed yesterday. Also checked payments etc and no untoward ones have been taken that i can see!

Now have the game downloaded and have dived straight in ... forgot what an 'oh my lord' moment the first few turns of the game create ... that certainly hasn't changed in AE