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Thank You Very Much Matrix Games..

 
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Thank You Very Much Matrix Games.. - 6/4/2014 8:42:03 PM   
uberknight72


Posts: 68
Joined: 7/25/2011
Status: offline 		The other day I made a topic describing how I received a damaged copy of DW: U and was wondering how I could go about possibly getting it replaced.

I sent in a ticket to Matrix Games support and hoped for the best

Well to my utter surprise, today I received in the mail a brand new undamaged box with priority shipping. I checked my email and seen that it was shipped just yesterday. I find it odd that they did not respond to my ticket or send anything other than a shipping notice in my email but the surprise it made was certainly wonderful!

Thank you so much Matrix Games for your quiet though Excellent support and thank you Elliot for sculpting this wonderful addition to my collection!

I'll be out for DW 2 with high hopes :)

< Message edited by uberknight72 -- 6/4/2014 9:44:14 PM >
Post #: 1
RE: Thank You Very Much Matrix Games.. - 6/9/2014 1:21:17 AM   
Unforeseen


Posts: 608
Joined: 3/26/2013
From: United States of Disease
Status: offline 		I hope you'll be returning to your resources mod!!! Grats on the new copy btw.

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(in reply to uberknight72)
Post #: 2
RE: Thank You Very Much Matrix Games.. - 6/9/2014 3:59:49 AM   
pycco

 

Posts: 345
Joined: 5/28/2013
From: United States of America
Status: offline 		very nice there a great company glad everything worked out well for you m8.

(in reply to Unforeseen)
Post #: 3
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