Registration / Password fail in Lobby

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Registration / Password fail in Lobby

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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat - Gateway to Caen >> Registration / Password fail in Lobby

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Registration / Password fail in Lobby - 6/6/2014 9:29:02 AM

Kurtank

Posts: 10
Joined: 2/25/2014
Status: offline

Dear Friends,

I have duly registered, made a new password then merged all of my slithering Slitherine accounts yet the Lobby remains closed, saying I'm wrong.

Can someone please "Open Sesame" for me?

Post #: 1

RE: Registration / Password fail in Lobby - 6/6/2014 9:33:59 AM

Andrew Loveridge

Posts: 606
Joined: 7/20/2009
Status: offline

You will need to contact Support about this issue, there is the link in the upper right corner.

Best Regards,
Andrew

_____________________________

(in reply to Kurtank)

Post #: 2

RE: Registration / Password fail in Lobby - 6/6/2014 9:59:53 AM

Kurtank

Posts: 10
Joined: 2/25/2014
Status: offline

Yes, of course. Apologies for posting in the wrong zone...I plead over-excitedness as my defence.

I'm ticketed and waiting a response, thanks for the pointer.

(in reply to Andrew Loveridge)

Post #: 3

RE: Registration / Password fail in Lobby - 6/7/2014 8:34:05 AM

Kurtank

Posts: 10
Joined: 2/25/2014
Status: offline

This was fixed by Tech Support, a lot later than I wanted but it was done. They had to re-set my p/w which suggests it was nothing to do with the game per se.

(in reply to Kurtank)

Post #: 4

RE: Registration / Password fail in Lobby - 6/12/2014 11:30:05 AM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

We are working on a universal login across Matrix & Slitherine but its got a few teething problems. We're fixing them as we go so please report anything unusual.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to Kurtank)

Post #: 5

RE: Registration / Password fail in Lobby - 6/13/2014 9:22:35 AM

Kurtank

Posts: 10
Joined: 2/25/2014
Status: offline

There have been no problems since my p/w was reset by Slitherine.

(in reply to IainMcNeil)

Post #: 6