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"Soft error loading Unit object from save file."

 
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All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> "Soft error loading Unit object from save file." Page: [1]
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"Soft error loading Unit object from save file." - 11/20/2015 1:23:43 AM   
JJRJR

 

Posts: 5
Joined: 11/20/2015
Status: offline 		I am getting an error message that says "Soft error loading Unit object from save file." The screen is locked. I can only close the window be going to the Task Manager and killing it. The program worked fine last week. Does anybody know what's wrong or how to fix it?
Post #: 1
RE: "Soft error loading Unit object from save file... - 11/20/2015 1:24:46 AM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		JRRJR, Can you tell us what you were doing at the time of the error? Is this Matrix or Steam version? OS? Red Storm with or without Reforged DLC?

We will work through and get your going again.

< Message edited by Capn Darwin -- 11/20/2015 2:25:18 AM >

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to JJRJR)
Post #: 2
RE: "Soft error loading Unit object from save file... - 11/20/2015 1:27:01 AM   
JJRJR

 

Posts: 5
Joined: 11/20/2015
Status: offline 		I was trying to start a game. I get to the "Select Game Play Options" page, hit "Proceed", and get the error message and it locks.

(in reply to CapnDarwin)
Post #: 3
RE: "Soft error loading Unit object from save file... - 11/20/2015 1:34:44 AM   
JJRJR

 

Posts: 5
Joined: 11/20/2015
Status: offline 		Here is a screen capture of the message (I think).




Attachment (1)

(in reply to JJRJR)
Post #: 4
RE: "Soft error loading Unit object from save file... - 11/20/2015 7:34:30 AM   
battlerbritain

 

Posts: 205
Joined: 11/2/2013
Status: offline 		Are you loading a Save file from an older version of Flashpoint?

(in reply to JJRJR)
Post #: 5
RE: "Soft error loading Unit object from save file... - 11/20/2015 10:41:58 AM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		One thing that stands out is the version of the game? What version are you running? You should update to the latest which is 2.0.10. Depending on how old your version is, that could be the trouble here.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to battlerbritain)
Post #: 6
RE: "Soft error loading Unit object from save file... - 11/20/2015 1:27:10 PM   
JJRJR

 

Posts: 5
Joined: 11/20/2015
Status: offline 		I bought the game and downloaded it about 3 weeks ago. Just checked, the automatic version checker says that it is up to date. It's version 2.0.9.

(in reply to CapnDarwin)
Post #: 7
RE: "Soft error loading Unit object from save file... - 11/20/2015 1:34:18 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		The latest version should be 2.0.10. 2.0.9 should load scenarios just fine. Let's grab more information. What is your OS? Is this the Matrix or Steam version? Do you have Admin privilege on the computer? Gave you tried reinstalling the updates? Can you grab us a screen shot of the Main Menu?

Thanks.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to JJRJR)
Post #: 8
RE: "Soft error loading Unit object from save file... - 11/20/2015 1:43:43 PM   
JJRJR

 

Posts: 5
Joined: 11/20/2015
Status: offline 		I just updated to 2.0.10 and it's working fine. I'm using Windows 10, Matrix version, and I have admin privileges.

Thanks for your help!

(in reply to CapnDarwin)
Post #: 9
RE: "Soft error loading Unit object from save file... - 11/20/2015 2:32:13 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		Great to hear. Enjoy the game!

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to JJRJR)
Post #: 10
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