Eclipse of Nashira serial missing

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Eclipse of Nashira serial missing

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All Forums >> [Current Games From Matrix.] >> [Science Fiction] >> Pandora Series >> Tech Support >> Eclipse of Nashira serial missing

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Eclipse of Nashira serial missing - 7/31/2016 7:43:27 AM

Sawelios

Posts: 5
Joined: 1/3/2015
Status: offline

Hi.

I decided to get back to Pandora but I can't install EoN expansion, 'cause it requires the serial. In my Products I have only the base game (Pandora itself) with serial, and in my Orders I do have 'Eclipse of Nashira promo download' with no serial. IIRC, I bought it on some kind of sale, and I played it already with no troubles some time ago.

So what do I missing?

Thanks in advance.

Post #: 1

RE: Eclipse of Nashira serial missing - 7/31/2016 7:58:12 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

if you haven't got a full key, only option is support,

http://www.matrixgames.com/support/

Just open a tech support ticket or contact http://www.matrixgames.com/support/ with your order details (order reference number or/and email address used when placed the order) and they will provide you with more help, i don't have that level of access so can't help i'm sorry to say, but they will be able to advise you more on your options or what to do, good look.

(in reply to Sawelios)

Post #: 2