Locked Computer at Exit

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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII War in Europe >> Tech Support >> Locked Computer at Exit

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Locked Computer at Exit - 11/30/2016 8:46:44 PM

harley9699

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Was told to put this in it's own thread:
My game locks up the entire computer when I exit the game! Nothing works: not Esc; not even trying to bring up the Task Manager. Can't access the task bar either. Can't access anything. Mouse will still move around, but it can't click on anything (L or R). If there's an open window, and I move the mouse into it, it'll just spin in there----forever, or until I move it outside of the open window. Have had to hard kill the machine three times now. Very unhappy about this as I'm not going to play it, if I know I'm going to have to hard stop the machine after every session. Ideas?
If it was on Steam, I would have refunded my first game ever.
(Win7 x 64, 16 gig ram, Nvidia GTX 770)

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RE: Locked Computer at Exit - 11/30/2016 9:16:28 PM

VPaulus

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Where do you have your game installed? What's the full path?

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RE: Locked Computer at Exit - 11/30/2016 9:45:41 PM

HeinzHarald

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From: Varberg, Sweden
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When you exit do you see the scrolling credits? Thinking that perhaps for some reason the credits aren't loading properly for you.

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RE: Locked Computer at Exit - 11/30/2016 10:26:11 PM

harley9699

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quote:

ORIGINAL: VPaulus

Where do you have your game installed? What's the full path?

C:\Program Files (x86)\Matrix Games\Strategic Command WWII - War in Europe

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RE: Locked Computer at Exit - 11/30/2016 11:51:18 PM

VPaulus

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Uninstall the game and install in a folder different than C:\Program Files (x86), like for example C:\Games.
Run the game and check if the issue persists.

(in reply to harley9699)

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RE: Locked Computer at Exit - 12/1/2016 3:09:04 AM

harley9699

Posts: 107
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Joined: 6/20/2005
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quote:

ORIGINAL: VPaulus

Uninstall the game and install in a folder different than C:\Program Files (x86), like for example C:\Games.
Run the game and check if the issue persists.

That worked! Thanks. And odd. My other games work in the default setup folder. So, I'm guessing that when the game patches/updates, it won't automatically find it in the new spot?

(in reply to VPaulus)

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RE: Locked Computer at Exit - 12/1/2016 9:12:59 AM

VPaulus

Posts: 3630
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quote:

ORIGINAL: harley9699699
That worked! Thanks. And odd. My other games work in the default setup folder. So, I'm guessing that when the game patches/updates, it won't automatically find it in the new spot?

They will be installed where the game is installed, regardless if it's the default location or not.
So yes, they will be installed in your new installation folder.

< Message edited by VPaulus -- 12/1/2016 9:16:02 AM >

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