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Trouble with PBEM Game

 
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Trouble with PBEM Game - 6/15/2005 1:21:13 AM   
gazfun


Posts: 1046
Joined: 7/1/2004
From: Australia
Status: offline 		My friend and I recently purchased this game, and we have just started a new PBEM game.
The trick is that the manuel seems a little fauge, which files get sent to the other player yes I have tried the ADX file and the AMX file and stiil no go
I have selected the scenario
Then PBEM french
Give orders to all Corps and units
then press the hour glass icon
then I get a message saying "Send files to other player"
I send the above files.
The other player get the files I assume puts them in the right folder, Then he gets a message that all corps are being removed, and then a victory screen comes up and the Austrian wins
So you can see very frustrating
Please give me more details on this option, I realise we may be doing something simple wrong here but tell me what?

< Message edited by gazfun -- 6/15/2005 12:49:05 PM >
Post #: 1
RE: Trouble with PBEM Game - 6/24/2005 8:00:34 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		gazfun,

Please e-mail me at erikr@matrixgames.com and I'll work through this together with you.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to gazfun)
Post #: 2
RE: Trouble with PBEM Game - 6/24/2005 8:20:19 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Gazfun,

This is the response from Frank, please e-mail me to continue troubleshooting this:

quote:

I haven't been able to get the same result yet. Any chance I could hear from the Austrian player as to what he is doing?

The French player is doing it right. Then, when the Austrian player receives the two files (.ADX and .AMX) he needs to put them in his "savedgames" folder, then he runs the game and selects "Continue saved game" at the start screen. He then gives his orders, clicks the hourglass and he will be told to send the files back.

This is the sequence for the first turn only. After that, players will have to playback the previous turn before they can give orders. The playback buttons being at the bottom of the button panel and only visible when there is a playback to run.


Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Erik Rutins)
Post #: 3
RE: Trouble with PBEM Game - 6/28/2005 10:28:12 AM   
gazfun


Posts: 1046
Joined: 7/1/2004
From: Australia
Status: offline 		Yes he has done that, and he should of emailed you with the files
Is there any chance we can get this issue under way a bit more, as it has been a couple of weeks now
I was wondering if some files got corrupted in the download

(in reply to Erik Rutins)
Post #: 4
RE: Trouble with PBEM Game - 6/28/2005 1:20:39 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		gazfun,

I've been moving on this as fast as possible - I have not yet received an e-mail from your opponent. Please remind him to re-send. Also, most of Matrix Games will be traveling over the next two days to get to Origins and we will only have limited e-mail access there, so there may unfortunately be some additional delays until we return. I will be checking e-mail once a day while there and will forward any info you or your opponent provide to Frank.

It's possible something may be corrupt on either side, given that this is not they way things usually work or have worked (we released this in March, 2004 and this is the first such report).

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to gazfun)
Post #: 5
RE: Trouble with PBEM Game - 7/1/2005 4:32:21 PM   
gazfun


Posts: 1046
Joined: 7/1/2004
From: Australia
Status: offline 		These Files have been sent you yesterday

(in reply to Erik Rutins)
Post #: 6
RE: Trouble with PBEM Game - 7/6/2005 9:36:39 AM   
gazfun


Posts: 1046
Joined: 7/1/2004
From: Australia
Status: offline 		I was wondering Erik how is the progress on solving this problem I am having, I have sent you files .adx and .amx did you get them?
I really want to play this game, and I cant get this function working at all.
I have recently had shipped to me the CD, reloaded the game and reinstalled the patches 2.1 and 2.2 and still no go on the PBEM game

(in reply to gazfun)
Post #: 7
RE: Trouble with PBEM Game - 7/8/2005 8:45:53 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		I just replied to you via e-mail. Once I returned from Origins, I forwarded the files to Frank with a request for him to keep me posted on a solution. I have not heard back yet, but will get in touch with him again today. Sorry it has taken so long, I hope we will have an answer today or by Monday.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to gazfun)
Post #: 8
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