Digital download and wrong email

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All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> Digital download and wrong email

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Digital download and wrong email - 7/1/2006 4:02:23 PM

pvthudson01

Posts: 464
Joined: 10/7/2003
From: Chicago
Status: offline

My friend purchased Panzer Command but put a .net instead of .com in his email and therefore never got the confirmation and a download location.

What is the best way to go about resolving that issue? I think he tried to contact Matrix and has not gotten a reply yet so I told him I would ask for him here on the message boards.

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RE: Digital download and wrong email - 7/1/2006 4:03:07 PM

Marc von Martial

Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline

He can retrieve his order information at:

www.findmyorder.com

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Marc von Martial
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(in reply to pvthudson01)

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RE: Digital download and wrong email - 7/1/2006 5:27:55 PM

pvthudson01

Posts: 464
Joined: 10/7/2003
From: Chicago
Status: offline

ok thanks. I will ask him if he used credit card or paypal, i am not sure he got his order number that was the only thing I was worried about.

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Matrix Member since 2003!

(in reply to Marc von Martial)

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