A problem with my digital download

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A problem with my digital download

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All Forums >> [Current Games From Matrix.] >> [Napoleonics] >> Crown of Glory >> Crown Of Glory Support >> A problem with my digital download

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A problem with my digital download - 11/23/2006 8:26:18 PM

nukkxx5058

Posts: 2932
Joined: 2/3/2005
From: France
Status: offline

Hi there,

I purchased the game the 30/6/2005 and I downloaded it sucessfuly t this time. However, today, more than one year later, I would like to restart to play but I lost the game's file which I oriinaly downloaded.

On the oher hand, I still have the confirmation email saying:

-----------------------------------------------------------
Dear XXXXXXXXXXX,

Thank you for shopping at the Matrix Games Online Store. We have received your order.
Please keep this as your proof of purchase.

Please look for the following on your credit card statement: DR *Matrix Games EU

YOUR ORDER AND BILLING INFORMATION

Order Number: XXXXXXXXX
Order Date: 30-JUN-05
-----------------------------------------------------

Is it possible to get a new download link ?

Thanks in advnace.
nuk