Need Tech Support

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Need Tech Support

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [Current Games From Matrix.] >> [Sports] >> PureSim Baseball >> Tech Support >> Need Tech Support

Page: [1]

Message

<< Older Topic Newer Topic >>

Need Tech Support - 1/2/2008 5:52:38 AM

cjmcdonough

Posts: 2
Joined: 8/27/2007
Status: offline

All of a sudden I have begun having problems with Puresim Basball. The problem I would like help with at this time is as follows.

1. Cannot open the Player Card for any player � my own or others. Usually there is no response, a few times I have gotten an error message.
a. The ones I have written down are as follows, but most often there is no response
i. Error 374 VB.user control
ii. Error 438
iii. Error 339 FIDbg9c.ocx
b. Perhaps significant / perhaps not The right click menu seems to be completely functional except for the �OPEN PLAYER CARD� which gives no response
c. I tried reinstalling (rerunning the set up) but to no effect
d. I am using Windows XP.

Thanks for any suggestions

Charlie McDonough
mcdonough.c@verizon.net

Post #: 1

RE: Need Tech Support - 1/2/2008 1:30:53 PM

puresimmer

Posts: 2299
Joined: 7/24/2005
Status: offline

Sounds like your install of the Adobe Flash player is corrupt.

1. Uninstall Flash (via add-remove programs)
2. Reinstall Flash From This Page
3. Re-install PureSim

_____________________________

Developer, PureSim Baseball

(in reply to cjmcdonough)

Post #: 2

RE: Need Tech Support - 1/2/2008 3:58:11 PM

cjmcdonough

Posts: 2
Joined: 8/27/2007
Status: offline

Thank you very much.