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Download failure - 1/24/2008 6:12:08 PM   
aegyptos

 

Posts: 16
Joined: 12/23/2006
Status: offline 		I bought August 1914 yesterday via credit card and tried to download it. The download timed out. I have nothing. Help!
Post #: 1
RE: Download failure - 1/24/2008 9:29:14 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Please use our support@matrixgames.com address for official support.

Try going to www.findmyorder.com with your order info and you should be able to re-download.

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to aegyptos)
Post #: 2
RE: Download failure - 1/24/2008 9:40:23 PM   
aegyptos

 

Posts: 16
Joined: 12/23/2006
Status: offline 		Thanks for responding, Erik.  I've sent two messages to that address, one yesterday and one today.  I'll try the findmyorder link.

(in reply to Erik Rutins)
Post #: 3
RE: Download failure - 1/25/2008 1:10:30 AM   
aegyptos

 

Posts: 16
Joined: 12/23/2006
Status: offline 		Thanks Eric. I have the game running and have installed the update. Now to figure it out...

(in reply to aegyptos)
Post #: 4
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