Major pbem problems

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All Forums >> [New Releases from Matrix Games] >> Brother against Brother: The Drawing of the Sword >> Tech Support >> Major pbem problems

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Major pbem problems - 10/3/2015 6:29:52 PM

Yogi the Great

Posts: 1948
Joined: 4/10/2007
From: Wisconsin
Status: offline

BAB or Slitherine System?

First with Blind Sniper see his posts game kept crashing.

Now with Ironclad can't play at all. First all was slow and would lock up but now NOTHING.

Game boots but when I hit multiplayer I get pop up that says problem and there is a red x so it won't connect to server at all.

Update: Now when I hit multiplayer the sign-in appears but when I hit that it results in the same popup error and red x but adds unspecified error. If I hit ok or close that it grinds and ends up eventually on the pbem page but all games are gone.

< Message edited by Yogi the Great -- 10/3/2015 7:45:28 PM >

Post #: 1

RE: Major pbem problems - 10/3/2015 6:58:57 PM

Ironclad

Posts: 1924
Joined: 11/22/2006
Status: offline

Hi Yogi. I wish that I had come in here first. Had real difficulty getting it to upload one of our games (the other was alright) - had to replay turn and it finally uploaded. Went back in to double check the screen was showing your turn and had the same response as you in multiplayer. Reinstalled game twice and even downloaded 1.06 patch when game updater was telling me project file was missing. All done and then I get the problem response to multiplayer again, like you.

(in reply to Yogi the Great)

Post #: 2

RE: Major pbem problems - 10/3/2015 7:08:57 PM

Ironclad

Posts: 1924
Joined: 11/22/2006
Status: offline

Looks like it may be a general server issue - just tried Pike and Shot and its not letting me in.

Update: Correction, P and S looks alright now but BAB is still giving me the problem box/blank multiplayer screen.

< Message edited by Ironclad -- 10/3/2015 8:18:03 PM >

(in reply to Ironclad)

Post #: 3

RE: Major pbem problems - 10/4/2015 12:04:25 PM

Yogi the Great

Posts: 1948
Joined: 4/10/2007
From: Wisconsin
Status: offline

Found this from VPaulus on Slitherine Order of Battle Pacific Forum today.

quote:

I'm sorry but unfortunately we have been having issues with the multiplayer server since Friday.
Our web admins are already looking at the issue.
We apologize for all the inconvenience.

(in reply to Ironclad)

Post #: 4

RE: Major pbem problems - 10/4/2015 12:49:20 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

I'm sorry but I missed this thread yesterday.
It's true that we have been having issues with the multiplayer server since Friday.
Our web admins are still looking at the issue.
We apologize for all the inconvenience.

(in reply to Yogi the Great)

Post #: 5

RE: Major pbem problems - 10/4/2015 3:31:27 PM

Yogi the Great

Posts: 1948
Joined: 4/10/2007
From: Wisconsin
Status: offline

Seems to be working again. Also they answered my helpdesk ticket that it was a server issue and that they were operational again.

(in reply to VPaulus)

Post #: 6