I can't apply patch

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All Forums >> [Current Games From Matrix.] >> [World War II] >> War In The Pacific - Struggle Against Japan 1941 - 1945 >> Tech Support >> I can't apply patch

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I can't apply patch - 8/12/2004 11:49:29 PM

devious

Posts: 14
Joined: 8/12/2004
Status: offline

Is there separate serial needed for patch 1.2 ?
Patch instaler asks for serial and when I enter the one I've used to install game
it says that this serial is incorrect

Post #: 1

RE: I can't apply patch - 8/13/2004 12:30:54 AM

Mr.Frag

Posts: 13410
Joined: 12/18/2002
From: Purgatory
Status: offline

Nope, exactly the same one ...

contact support@matrixgames.com with your information so they can help you out directly.

(in reply to devious)

Post #: 2

RE: I can't apply patch - 8/13/2004 3:02:17 AM

Cmdrcain

Posts: 1161
Joined: 8/21/2000
From: Rebuilding FLA, Busy Repairing!
Status: offline

quote:

ORIGINAL: devious

Is there separate serial needed for patch 1.2 ?
Patch instaler asks for serial and when I enter the one I've used to install game
it says that this serial is incorrect

Be sure your typing it out exactly, including I believe any dashs (-)

Maybe you mistyped or just typed in the numbers w/o dashs?

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Noise? What Noise? It's sooooo quiet and Peaceful!

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(in reply to devious)

Post #: 3

RE: I can't apply patch - 8/13/2004 4:05:26 AM

mongo

Posts: 260
Joined: 6/30/2004
From: Ohio, USA
Status: offline

Worst case scenario:

you fat-fingered your original serial number while installing, yet managed to get a valid number.

Now you are trying to input what should be your number?

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"Mongo only pawn..in game of life"

(in reply to Cmdrcain)

Post #: 4

RE: I can't apply patch - 8/13/2004 8:38:15 AM

devious

Posts: 14
Joined: 8/12/2004
Status: offline

well, I didn't type it , I copy-pasted it. I even tried to copy paste number which is saved in registry (it's pretty the same as I can see) , but no luck

(in reply to mongo)

Post #: 5

RE: I can't apply patch - 8/13/2004 9:55:03 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Devious,

Please e-mail me at support@matrixgames.com and include the following info:

- Your serial number
- How you bought WitP (online store or convention)
- Whether you have bought any other Matrix products with serial #s and what their serial #s are.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to devious)

Post #: 6

RE: I can't apply patch - 8/13/2004 10:05:00 PM

devious

Posts: 14
Joined: 8/12/2004
Status: offline

ok, I did overcome problem , but thanks
maybe read my post about 1.21 issues I run into :)

(in reply to Erik Rutins)

Post #: 7

RE: I can't apply patch - 8/14/2004 3:32:26 AM

Cmdrcain

Posts: 1161
Joined: 8/21/2000
From: Rebuilding FLA, Busy Repairing!
Status: offline

quote:

ORIGINAL: devious

ok, I did overcome problem , but thanks
maybe read my post about 1.21 issues I run into :)

How fix? I was going to note that if copy/paste sometimes it could paste in incoreect.

Its really always best to type in a number then copy-paste in.

_____________________________

Noise? What Noise? It's sooooo quiet and Peaceful!

Battlestar Pegasus

(in reply to devious)

Post #: 8

RE: I can't apply patch - 9/3/2004 4:38:37 PM

sluny

Posts: 3
Joined: 8/1/2002
From: Czech Republic
Status: offline

how did u solve it? have the same problem...

(in reply to devious)

Post #: 9

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