If you had any problems downloading the game...

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All Forums >> [Current Games From Matrix.] >> [Ancients] >> Tin Soldiers: Alexander the Great >> Tech Support >> If you had any problems downloading the game...

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If you had any problems downloading the game... - 10/9/2004 7:47:08 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Hi,

Some customers who purchased Alexander the Great were affected by a store bug that did not present a download link after purchase today. If you have had any problems downloading your game, please go to www.findmyorder.com and request to re-download. The download link should now appear for you and the purchase should proceed normally. Please e-mail us at support@matrixgames.com if you have any further problems.

If you are having any connection issues with your download, I would also suggest a free utility like www.stardownloader.com to make sure you can resume downloads that have been interrupted.

Thank you for your order and your patience. Enjoy!

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

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All Forums >> [Current Games From Matrix.] >> [Ancients] >> Tin Soldiers: Alexander the Great >> Tech Support >> If you had any problems downloading the game...

Page: [1]