Still waiting for help day 7.

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Still waiting for help day 7.

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [Current Games From Matrix.] >> [Discontinued Games] >> Battleground Europe: WWII Online >> Still waiting for help day 7.

Page: [1]

Message

<< Older Topic Newer Topic >>

Still waiting for help day 7. - 4/14/2006 11:51:59 AM

Peltonx

Posts: 7250
Joined: 4/9/2006
Status: offline

I am still waiting for helpor my money back.

I have e-mailed Bloo, posted on forums ect ect and nothing. Bloo has not returned 1 of my 3 emails requesting help.

I just want my money back at this point because Matrix is unwilling to provide for the services I paid for.

7 days and zero customer service, yes great company so trust worthy.

Pelton

Post #: 1

RE: Still waiting for help day 7. - 4/14/2006 5:21:25 PM

hardcase

Posts: 91
Joined: 8/2/2002
Status: offline

I posted he sent you an email...YESTERDAY.

(in reply to Peltonx)

Post #: 2

RE: Still waiting for help day 7. - 4/14/2006 5:22:54 PM

hardcase

Posts: 91
Joined: 8/2/2002
Status: offline

If you did not receive your email..yesterday...did you put the correct email addy in the account creation? You have the next move.

(in reply to Peltonx)

Post #: 3

RE: Still waiting for help day 7. - 4/15/2006 4:16:44 AM

Peltonx

Posts: 7250
Joined: 4/9/2006
Status: offline

Yes the dum resetting the dam password **** is not working I done that 12 times myself plus your 3. We been resetting the PW for 6 days now. ITS NOT WORKING!

I have recieved my CD in mail thanks for charging me 10 bucks for a usless down load and 30 for a usless CD.

Can I get some help from someone that can do something other then keep resetting the dam PW.

It would help if the bonehead used the right User name also :)

< Message edited by Pelton -- 4/15/2006 4:18:50 AM >

(in reply to hardcase)

Post #: 4

RE: Still waiting for help day 7. - 4/15/2006 4:48:28 AM

Peltonx

Posts: 7250
Joined: 4/9/2006
Status: offline

I can get into the old account and mess with things, I emailed you this info 4 days ago.

I can change my account info until the dam cows come home. I can change anything I like, BUT i still can't log in.

I hope I am making myself clear, I can't log in no matter what you or I make the password.

so stop kissing the PW god and read what to hell I have been writing you for 5 days.

I want my dam money back if all you got is reset the PW another 6000000000 times.

You are unable( to dum) to provide for the services I paid for refund my money.

Pelton

P.S thats Pelton not pelton.

(in reply to Peltonx)

Post #: 5

RE: Still waiting for help day 7. - 4/15/2006 5:30:53 PM

hardcase

Posts: 91
Joined: 8/2/2002
Status: offline

FIREWALL>>FIREWALL>FIREWALL....

(in reply to Peltonx)

Post #: 6

RE: Still waiting for help day 7. - 4/15/2006 7:02:46 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Pelton,

If the official Playnet support can't resolve this for you, we'll certainly offer a refund. We replied to you initially by e-mail to direct you to Playnet since we have no access to assist with accounts or logins, only store-related issues.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to hardcase)

Post #: 7

RE: Still waiting for help day 7. - 4/16/2006 2:09:37 AM

hardcase

Posts: 91
Joined: 8/2/2002
Status: offline

He has made no effort other than post in the forums. No description of his problem. I am betting he has windows xp's firewall in place and hasn't got a clue how to give privs to ww2.exe. I have lost patience.

(in reply to Erik Rutins)

Post #: 8

RE: Still waiting for help day 7. - 4/16/2006 3:48:47 AM

Terl

Posts: 609
Joined: 6/1/2005
From: Charleston, WV
Status: offline

Hardcase is right Erik. Pelton has just ranted without anything substantive here and if you check, he has not done much else over at the playnet forums. I have watched this unfold.

Props to you hardcase for your attempts