Game Freezes into a blue ballfield before managing a game

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Game Freezes into a blue ballfield before managing a game

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All Forums >> [Current Games From Matrix.] >> [Sports] >> PureSim Baseball >> Tech Support >> Game Freezes into a blue ballfield before managing a game

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Game Freezes into a blue ballfield before managing a game - 5/16/2006 9:18:51 PM

ryarn

Posts: 9
Joined: 4/21/2006
Status: offline

Is this because of Windows Explorer 7 and how do i change it to WE 6 and is this a good idea to change back to WE 6?

Post #: 1

RE: Game Freezes into a blue ballfield before managing ... - 5/16/2006 9:40:17 PM

afcisa

Posts: 5
Joined: 5/16/2006
Status: offline

I have the same problem. Please advise. Thanks.

(in reply to ryarn)

Post #: 2

RE: Game Freezes into a blue ballfield before managing ... - 5/16/2006 9:48:55 PM

ryarn

Posts: 9
Joined: 4/21/2006
Status: offline

This stinks, i'm going back to stat-o-matic (TERRIBLE CUSTOMER SUPPORT).

(in reply to ryarn)

Post #: 3

RE: Game Freezes into a blue ballfield before managing ... - 5/16/2006 9:53:54 PM

puresimmer

Posts: 2299
Joined: 7/24/2005
Status: offline

Yes this is noted above in the FAQ and on the other message that is related.

Uninstalling IE7 Beta will fix you right up :)

Sorry if I missed your message the first time around.

_____________________________

Developer, PureSim Baseball

(in reply to ryarn)

Post #: 4

RE: Game Freezes into a blue ballfield before managing ... - 5/16/2006 9:54:03 PM

ryarn

Posts: 9
Joined: 4/21/2006
Status: offline

YOU GET WHAT YOU PAY FOR

(in reply to ryarn)

Post #: 5

RE: Game Freezes into a blue ballfield before managing ... - 5/16/2006 10:02:39 PM

puresimmer

Posts: 2299
Joined: 7/24/2005
Status: offline

I'm not sure I understand the comment. I know this will fix your problem.

_____________________________

Developer, PureSim Baseball

(in reply to ryarn)

Post #: 6

RE: Game Freezes into a blue ballfield before managing ... - 5/16/2006 10:14:44 PM

ryarn

Posts: 9
Joined: 4/21/2006
Status: offline

This did not fix the problem

quote:

ORIGINAL: puresimmer

I'm not sure I understand the comment. I know this will fix your problem.

(in reply to puresimmer)

Post #: 7

RE: Game Freezes into a blue ballfield before managing ... - 5/16/2006 10:20:07 PM

puresimmer

Posts: 2299
Joined: 7/24/2005
Status: offline

You fully uninstalled IE7 and rebooted and you still see the issue? This has fixed both of the other reports.

Can you run IE and see what version it reports as (When you click help->about)

_____________________________

Developer, PureSim Baseball

(in reply to ryarn)

Post #: 8

RE: Game Freezes into a blue ballfield before managing ... - 5/16/2006 10:22:51 PM

afcisa

Posts: 5
Joined: 5/16/2006
Status: offline

This has fixed my problem. Thanks puresimmer.

(in reply to puresimmer)

Post #: 9

RE: Game Freezes into a blue ballfield before managing ... - 5/16/2006 10:44:06 PM

ryarn

Posts: 9
Joined: 4/21/2006
Status: offline

WHY IS THIS GAME SO DEPENDENT ON INTERNET EXPLORER ANYWAY IT SHOULD RUN AS ITS OWN APP ANYWAY. AND I TRIED RUNNING WITHOUT ANY INTERNET EXPLORER INSTALLED AND STILL DID NOT WORK THATS WHY IT TOOK ME SOO LONG TO GET BACK.

(in reply to ryarn)

Post #: 10

RE: Game Freezes into a blue ballfield before managing ... - 5/16/2006 10:45:18 PM

ryarn

Posts: 9
Joined: 4/21/2006
Status: offline

quote:

WHY IS THIS GAME SO DEPENDENT ON INTERNET EXPLORER ANYWAY IT SHOULD RUN AS ITS OWN APP ANYWAY. AND I TRIED RUNNING WITHOUT ANY INTERNET EXPLORER INSTALLED AND STILL DID NOT WORK THATS WHY IT TOOK ME SOO LONG TO GET BACK.

(in reply to puresimmer)

Post #: 11

RE: Game Freezes into a blue ballfield before managing ... - 5/16/2006 11:34:28 PM

puresimmer

Posts: 2299
Joined: 7/24/2005
Status: offline

PureSim embeds rendering technology provided by Internet Explorer. Like many other pplications (Money, Quicken, etc...) This is clearly listed in the sytem requirements.

Unfortunately, IE7 Beta has broken some of these components. The word from Microsoft is that this will be addressed by the time they release (early next year with Vista)

I am confident if you uninstall whatever beta stuff you have, and install the latest version of IE6 it will work. Unfortunately, I see so many bad bug reports over in the IE Beta forums, its possible that at one point you had some really ornery IE7 beta build.

_____________________________

Developer, PureSim Baseball

(in reply to ryarn)

Post #: 12

RE: Game Freezes into a blue ballfield before managing ... - 5/17/2006 12:20:41 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

ryarn,

Internet Explorer 7 is a Beta version, which means it will still have bugs. By running it, you are accepting that. We cannot, however, support a beta version of another product or fix a bug that is not in our application but rather theirs. Please make sure you have completely uninstalled IE7 Beta if you are having this issue in PureSim Baseball.

If that's not the problem, please post a DxDiag file for us per the instructions at the top of this forum and we'll work to help you.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to puresimmer)

Post #: 13

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All Forums >> [Current Games From Matrix.] >> [Sports] >> PureSim Baseball >> Tech Support >> Game Freezes into a blue ballfield before managing a game

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