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All Forums >> [Current Games From Matrix.] >> [American Civil War] >> Forge of Freedom: The American Civil War 1861-1865 >> RE: Forge of Freedom Boxed Copies Now Available!

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RE: Forge of Freedom Boxed Copies Now Available! - 1/13/2007 10:17:08 PM

Capt Henry_MatrixForum

Posts: 103
Joined: 4/1/2005
Status: offline

Maybe a stupid question, but is there a way to can check to see your order status before it ships or do we just assume it's backordered. I ordered on December 30 and have heard nothing since then.

(in reply to TheHellPatrol)

Post #: 61

RE: Forge of Freedom Boxed Copies Now Available! - 1/14/2007 2:16:52 PM

Marc von Martial

Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline

quote:

ORIGINAL: Capt Henry

Maybe a stupid question, but is there a way to can check to see your order status before it ships or do we just assume it's backordered. I ordered on December 30 and have heard nothing since then.

You should be able to do this at www.findmyorder.com

_____________________________

Marc von Martial
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(in reply to Capt Henry_MatrixForum)

Post #: 62

RE: Forge of Freedom Boxed Copies Now Available! - 1/15/2007 2:05:55 AM

WYBaugh

Posts: 155
Joined: 7/5/2004
Status: offline

Erik/Marc,

Hate to pile on but I ordered my copy on December 26th and it's still back ordered. Now this is a manual upgrade...were they pushed to the back?

Bill

(in reply to Marc von Martial)

Post #: 63

RE: Forge of Freedom Boxed Copies Now Available! - 1/15/2007 2:13:12 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

No, everything was fulfilled in the order it was ordered, regardless of order type. However, we ran out of stock pretty quickly with the initial print run. Another one had already been requested, but it wasn't done as quickly as we'd hoped. According to the information that I have, the second print run with enough boxes and manuals to fulfill all pending orders should start shipping out on Monday or Tuesday this week.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to WYBaugh)

Post #: 64

RE: Forge of Freedom Boxed Copies Now Available! - 1/15/2007 2:17:42 AM

TheHellPatrol

Posts: 1588
Joined: 7/3/2004
Status: offline

quote:

ORIGINAL: Erik Rutins
should start shipping out on Monday or Tuesday this week.

Regards,

- Erik

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to Erik Rutins)

Post #: 65

RE: Forge of Freedom Boxed Copies Now Available! - 1/15/2007 2:50:46 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

quote:

ORIGINAL: TheHellPatrol
should start shipping out on Monday or Tuesday this week.

After what we went through with the last few weeks behind the scenes, I'm not going to guarantee anything at this point based on the promises we're getting from DR.

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to TheHellPatrol)

Post #: 66

RE: Forge of Freedom Boxed Copies Now Available! - 1/15/2007 2:53:37 AM

TheHellPatrol

Posts: 1588
Joined: 7/3/2004
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quote:

ORIGINAL: Erik Rutins

After what we went through with the last few weeks behind the scenes, I'm not going to guarantee anything at this point based on the promises we're getting from DR.

Just checking your memory my good man! You're still sharp as a tack

.

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to Erik Rutins)

Post #: 67

RE: Forge of Freedom Boxed Copies Now Available! - 1/15/2007 5:30:32 PM

ckk

Posts: 1268
Joined: 10/18/2000
From: Pensacola Beach FL
Status: offline

quote:

ORIGINAL: ckk

So far mine has gone from Eden Prairie to Milan to Jacksonville Fl to St Louis to Marietta Ga. Can I get frequent flyer Miles?

Well now mine has gone back to Jacksonville FL Ain't tracking wonderful?

(in reply to ckk)

Post #: 68

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 12:34:46 AM

Titanwarrior89

Posts: 3283
Joined: 8/28/2003
From: arkansas
Status: offline

I am not sure what moves slower, "Little Mac or my two orders. I think the General may have them beat.

quote:

ORIGINAL: ckk

quote:

ORIGINAL: ckk

So far mine has gone from Eden Prairie to Milan to Jacksonville Fl to St Louis to Marietta Ga. Can I get frequent flyer Miles?

Well now mine has gone back to Jacksonville FL Ain't tracking wonderful?

_____________________________

"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"

(in reply to ckk)

Post #: 69

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 5:44:35 AM

TheHellPatrol

Posts: 1588
Joined: 7/3/2004
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Just got my ship notification UPS 2ND-Day

.

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to Titanwarrior89)

Post #: 70

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:26:25 AM

ckk

Posts: 1268
Joined: 10/18/2000
From: Pensacola Beach FL
Status: offline

Now I'm really confused

It arrived at Gulf Breeze Fl(Mydelivery unit) and then it was back in Jacksonville 500 miles away!!!!!

jeeesshhh!

(in reply to Titanwarrior89)

Post #: 71

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:34:05 AM

TheHellPatrol

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Joined: 7/3/2004
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Well, judging by my past experience with DR, at least this time i have a Tracking#. I'm not holding my breath...is yours UPS? If so they are top notch in my book!

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to ckk)

Post #: 72

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:37:19 AM

Adam Parker

Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline

LOL

Mine's still on backorder from December 22nd!

(in reply to TheHellPatrol)

Post #: 73

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:38:43 AM

Erik Rutins

Posts: 37503
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From: Vermont, USA
Status: offline

Adam,

quote:

ORIGINAL: Adam Parker
Mine's still on backorder from December 22nd!

That sounds worrisome, please e-mail me your order # as I would have thought an order placed that early would have shipped by now.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Adam Parker)

Post #: 74

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:42:04 AM

ckk

Posts: 1268
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From: Pensacola Beach FL
Status: offline

quote:

ORIGINAL: TheHellPatrol

Well, judging by my past experience with DR, at least this time i have a Tracking#. I'm not holding my breath...is yours UPS? If so they are top notch in my book!

No mine is USPS Not so top notch in my book

I didn't know at the time. But from what i've seen maybe I should have sprung for the upgrade shipping

(in reply to TheHellPatrol)

Post #: 75

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:49:05 AM

TheHellPatrol

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quote:

ORIGINAL: ckk

quote:

ORIGINAL: TheHellPatrol

Well, judging by my past experience with DR, at least this time i have a Tracking#. I'm not holding my breath...is yours UPS? If so they are top notch in my book!

No mine is USPS Not so top notch in my book I didn't know at the time. But from what i've seen maybe I should have sprung for the upgrade shipping

God help you man! IIRC, when i didn't get my copy of WITP after some many months Erik/David and i suspected a black hole between DR and the post office. Good Luck

!

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to ckk)

Post #: 76

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:52:33 AM

Adam Parker

Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline

quote:

ORIGINAL: Erik Rutins

That sounds worrisome, please e-mail me your order # as I would have thought an order placed that early would have shipped by now.

Erik I've just emailed you now using your Matrix forum link. Look forward to your reply!

And guys, I've no probs with Matrix/DR at all. I've found them spot on always. This is just a glitch. I trust Matrix's e-shop fully.

Adam.

(in reply to Erik Rutins)

Post #: 77

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 1:52:03 PM

desertstorm

Posts: 50
Joined: 1/16/2007
From: Germany/Niedersachsen
Status: offline

Hallo, i live in germany and new here in the forum. My order status of FOF is "backordered". The question is, when will it shipped to Europe ?

i ordered it over the european-Shop from DR.

(in reply to TheHellPatrol)

Post #: 78

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 3:33:16 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

quote:

ORIGINAL: Adam Parker
Erik I've just emailed you now using your Matrix forum link. Look forward to your reply!

Adam,

I haven't received your e-mail yet, please re-send to erikr@matrixgames.com.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Adam Parker)

Post #: 79

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 3:34:13 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

quote:

ORIGINAL: desertstorm
Hallo, i live in germany and new here in the forum. My order status of FOF�is "backordered". The question is, when will it shipped to Europe�?��i ordered it over the european-Shop from DR.

The EU site is being worked on now that the US site shipments went out. I am hoping that EU orders will begin shipping by the end of this week, but could be early next week. Will keep you posted.

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to desertstorm)

Post #: 80

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 7:06:09 PM

desertstorm

Posts: 50
Joined: 1/16/2007
From: Germany/Niedersachsen
Status: offline

Thank you Eric for the information,
but means EU shipping that it will shipped from USA direct to the customer, in my case
"to good old Germany" ?

(in reply to Erik Rutins)

Post #: 81

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 8:58:45 PM

jimi3

Posts: 151
Joined: 7/4/2006
From: Michigan
Status: offline

Erik,
Just got my manual/boxed set upgrade from USPS today in Michigan. Well worth the wait...job well done!!!

(in reply to Erik Rutins)

Post #: 82

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 9:10:22 PM

Erik Rutins

Posts: 37503
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From: Vermont, USA
Status: offline

Desertstorm,

quote:

ORIGINAL: desertstorm
Thank you Eric for the information,
but means EU shipping that it will shipped from USA direct to the customer, in my case
"to good old Germany" ?

If you ordered from the Europe store, it will ship from the warehouse in the UK, so within the EU. However, we were waiting to get the new "manual on demand" process working in the US site before implementing it at the EU/UK site. That's why the non-US orders are delayed by about a week past the shipping of US orders.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to desertstorm)

Post #: 83

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 9:25:12 PM

nmleague

Posts: 2361
Joined: 1/14/2006
Status: offline

My boxed copy arrived today

, about seven days from the day I received the email saying it was shipping.

(in reply to Erik Rutins)

Post #: 84

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 9:55:51 PM

Oliver Heindorf

Posts: 1911
Joined: 5/1/2002
From: Hamburg/Deutschland
Status: offline

I ordered from the US store on the 14th becasue I wanted the digital download and the physical shipment - from the EU store only DD was aviable ? But I have NO message regarding physical shipment from the US store yet - I think I have to wait further.
If DR is still as funny as they have been in the past with the release of WITP then we will all have a good laugh

_____________________________

(in reply to nmleague)

Post #: 85

RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 11:41:59 PM

ckk

Posts: 1268
Joined: 10/18/2000
From: Pensacola Beach FL
Status: offline

Well guess what showed up today

(in reply to TheHellPatrol)

Post #: 86

RE: Forge of Freedom Boxed Copies Now Available! - 1/17/2007 12:05:10 AM

freeboy

Posts: 9088
Joined: 5/16/2004
From: Colorado
Status: offline

nice manual, plus I can actually read it!

(in reply to ckk)

Post #: 87

RE: Forge of Freedom Boxed Copies Now Available! - 1/17/2007 12:30:47 AM

Oliver Heindorf

Posts: 1911
Joined: 5/1/2002
From: Hamburg/Deutschland
Status: offline

there is a manual included in the game / physical shipment ? if so, WOW !

I thought its just the usual DVD Box ?

< Message edited by Oliver Heindorf -- 1/17/2007 12:45:28 AM >

_____________________________

(in reply to freeboy)

Post #: 88

RE: Forge of Freedom Boxed Copies Now Available! - 1/17/2007 2:06:59 AM

Adam Parker

Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline

quote:

ORIGINAL: Erik Rutins

I haven't received your e-mail yet, please re-send to erikr@matrixgames.com.

Done! Let me know.

(in reply to Erik Rutins)

Post #: 89

RE: Forge of Freedom Boxed Copies Now Available! - 1/17/2007 2:44:34 AM

Wardyr

Posts: 167
Joined: 1/17/2007
Status: offline

Hello all. I must say that I am a little envious to those who have gotten their FOF game and playing it as we, or rather I, speak. My wife had ordered mine 2-3 weeks before Christmas from NWS (I did not see a link for the boxed copy on your wen site). Anyways, I was wondering when places such as NWS would get their backordered copies to send out. Sorry but I am just eager to play it.

(in reply to Adam Parker)

Post #: 90

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