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All Forums >> [Current Games From Matrix.] >> [American Civil War] >> Forge of Freedom: The American Civil War 1861-1865 >> Forge of Freedom - Support >> Help!!!!

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Help!!!! - 4/18/2007 1:25:23 AM

hogz4

Posts: 10
Joined: 4/9/2007
Status: offline

When installing Forge of Freedom I get an error message that says.
"Could not open the uninstall executable for writing"
"uninstall.exe contains an invalid path"
Please help.

Post #: 1

RE: Help!!!! - 4/18/2007 1:34:07 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

That's interesting - this was during installation? Can you be more specific about at what point during installation this happened (i.e. what was the last screen you saw, what was it doing just before that happened)? Have you tried turning off other background programs during installation, such as anti-virus or security software that might be interfering?

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to hogz4)

Post #: 2

RE: Help!!!! - 4/18/2007 1:41:59 AM

hogz4

Posts: 10
Joined: 4/9/2007
Status: offline

It happened just seconds after I pushed the next button in installation. I will try and turn off my spy sweeper.

(in reply to Erik Rutins)

Post #: 3

RE: Help!!!! - 4/18/2007 2:24:30 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Meaning after the very first installation screen? If so I would definitely try turning off any background apps and running it again, that's not normal behavior for the installer at all and would make me highly suspect that something is trying to prevent it running. If it persists you may want to try a re-download via www.findmyorder.com to make sure the file was not corrupted if this was a digital download order.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to hogz4)

Post #: 4

RE: Help!!!! - 4/18/2007 3:39:37 AM

hogz4

Posts: 10
Joined: 4/9/2007
Status: offline

Turning off my Spyware worked! Thanks.

(in reply to Erik Rutins)

Post #: 5

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All Forums >> [Current Games From Matrix.] >> [American Civil War] >> Forge of Freedom: The American Civil War 1861-1865 >> Forge of Freedom - Support >> Help!!!!

Page: [1]