For Liberty European buy

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For Liberty European buy - 6/2/2007 8:37:14 PM

Laahustaja

Posts: 2
Joined: 6/2/2007
Status: offline

Apparently, The European buy for game For Liberty doesn't work. After I click buy now and select Europe as region, when I press the option how I want it delivered (PC Physical Shipment, Digital Download PC Download, Physical Shipment Plus Download)I simply got error message. I says:

No error message found.

(Error Number: 30053021 - 0)

Is this going to be fixed soon?

Post #: 1

RE: For Liberty European buy - 6/5/2007 4:36:48 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

We just received this reply back from our store support:

"I just tested the product and everything appears to be setup correctly. The error the customer received indicated was for a 'Product has incompatible Inter Site ID'. I believe this occurred because they tried to put something in the cart from the US store first. I would have them empty all products from the cart and try again."

Can you please give this a try and let me know if it works? Thanks.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Laahustaja)

Post #: 2

RE: For Liberty European buy - 6/8/2007 4:20:42 PM

Laahustaja

Posts: 2
Joined: 6/2/2007
Status: offline

Thanks for the answer!

Problem solved. It occurred because I first selected "For Liberty" from the games list and after then clicked "Buy Now" button in the panel on left side.

But now, as I first selected store and country, and then bought "For Liberty", it worked! Thank you very much for your help!