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Game Crash - 6/8/2007 8:26:37 AM   
SlapBone


Posts: 269
Joined: 7/27/2004
From: Houston, TX
Status: offline 		Looks like I'm the first one

I tried to click on the 3rd plane in the Searchplane Report tutorial and the game just crashed to desktop.

Edit: tried to repeat the crash and everything worked fine. I was still first though :)

< Message edited by SlapBone -- 6/8/2007 8:28:35 AM >

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RE: Game Crash - 6/8/2007 8:28:32 AM   
freeboy

 

Posts: 9088
Joined: 5/16/2004
From: Colorado
Status: offline 		My first attempt at Midway as Japs to launch an attack/ seemed all was good and then crappo, but then was stable after that??

(in reply to SlapBone)
Post #: 2
RE: Game Crash - 6/9/2007 6:06:16 AM   
alexs


Posts: 417
Joined: 8/27/2003
From: Sydney
Status: offline 		Hi guys,
We are looking into this issue. If you get a crash to desktop, you should be prompted to send a crash report (which contains anonymous information about the crash which will help us track the issue down). Please send through the crash report - it will make the job of catching the bug much easier!

Alex


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AlexS
SSG
Support@ssg.com.au

(in reply to freeboy)
Post #: 3
RE: Game Crash - 6/11/2007 3:55:35 AM   
CJMello63


Posts: 349
Joined: 7/15/2004
From: Raynham, Massachusetts
Status: offline 		No CTD but slowing and then a freeze at the end of Coral Sea. Send how? Missing sounds?
quote:


20:47:41 Func : CResourceSystem::GetResource Line : 895 - Could Not Find Resource In GetResource(). Resource : wavhover

20:47:41 Func : CSoundSystem::PlaySnd Line : 51 - Could Not Find Wav resource. Wav : WAVhover

20:48:43 Func : CGameScreen::~CGameScreen Line : 65 - Destroying OnMap Windows

20:50:17 Func : CGameScreen::~CGameScreen Line : 73 - Destroyed OnMap Windows

20:50:17 Func : CGameScreen::~CGameScreen Line : 87 - Game Screen Destructor

20:50:17 Func : CWindow::~CWindow Line : 265 - Automatically Assigning New Parent To Orphaned Child Windows In ~CWindow!

20:50:17 Func : CWindow::~CWindow Line : 273 - Stalled While Setting Parents

20:50:17 Func : CApp::ShutDown Line : 736 - App Shutdown!



< Message edited by CJMello63 -- 6/11/2007 3:58:56 AM >

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Post #: 4
RE: Game Crash - 6/11/2007 6:19:26 AM   
alexs


Posts: 417
Joined: 8/27/2003
From: Sydney
Status: offline 		Hi CJMello,
The missing sounds shouldnt cause a problem, but the "Stalled while setting parents" i'll need to look into.


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AlexS
SSG
Support@ssg.com.au

(in reply to CJMello63)
Post #: 5
RE: Game Crash - 6/11/2007 6:21:06 AM   
CJMello63


Posts: 349
Joined: 7/15/2004
From: Raynham, Massachusetts
Status: offline 		More to it in the previous debugs. The above was only a section of one of them. If anyone wants the full files just let me know.

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Post #: 6
RE: Game Crash - 6/11/2007 6:27:32 AM   
alexs


Posts: 417
Joined: 8/27/2003
From: Sydney
Status: offline 		Sure send them through to me at support@ssg.com.au

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AlexS
SSG
Support@ssg.com.au

(in reply to CJMello63)
Post #: 7
RE: Game Crash - 6/11/2007 6:32:13 AM   
CJMello63


Posts: 349
Joined: 7/15/2004
From: Raynham, Massachusetts
Status: offline 		OK, zipped up and sent.

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(in reply to alexs)
Post #: 8
RE: Game Crash - 6/11/2007 9:12:53 AM   
Adam Parker


Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline 		Coral Sea scen and whilst executing a strike from Port Morseby onto a Jap TG the green bar for a Jap ship went solid after a hit (ie: no individual bars) and CTD.

I clicked the Crash Reporter icon in my Util folder but nothing happened.

Can I do anything else to help? No auto save - sorry. Turning it on now.

EDIT: Forget the bit about the solid damage bars as I realised it must be the FOW damage reports I turned on for the first time in this play session.

< Message edited by Adam Parker -- 6/11/2007 9:37:12 AM >

(in reply to CJMello63)
Post #: 9
RE: Game Crash - 6/11/2007 10:24:50 AM   
alexs


Posts: 417
Joined: 8/27/2003
From: Sydney
Status: offline 		Hi adam,
The crash reporter should automatically get run on the event of the game crashing, although some machines we tested here didnt throw it up for some reason (we never really tracked it down). It's no big deal though, im sure i'll be sent plenty of reports about this.


_____________________________

AlexS
SSG
Support@ssg.com.au

(in reply to Adam Parker)
Post #: 10
RE: Game Crash - 6/11/2007 10:56:30 AM   
Adam Parker


Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline 		OK Alex. Btw It just happened again, and once again ordering a strike from Port Morseby (could that be something?).

I been following someone's tip prior to these crashes re Coral Sea and sent my squadrons from Townsville to PM via Cooktown right at the start of the scen.

I've been using them fine this play session up till this crash - and I could cry. I finally sunk the Jap Carriers and had the Yorktown still fully operational .

(in reply to alexs)
Post #: 11
RE: Game Crash - 6/12/2007 4:17:32 AM   
Adam Parker


Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline 		Alex, just sent you a crash report (had my logging toggled off prior) - nice feature.

Left you my mobile too.

Cheers,
Adam.

(in reply to Adam Parker)
Post #: 12
RE: Game Crash - 6/12/2007 6:15:47 PM   
CJMello63


Posts: 349
Joined: 7/15/2004
From: Raynham, Massachusetts
Status: offline 		Basically I am getting a hung app when I try to quit to windows:

quote:

11:12:33 Func : CSoundSystem::PlaySnd Line : 51 - Could Not Find Wav resource. Wav : WAVhover

11:13:17 Func : CGameScreen::~CGameScreen Line : 65 - Destroying OnMap Windows

11:13:24 Func : CGameScreen::~CGameScreen Line : 73 - Destroyed OnMap Windows

11:13:24 Func : CGameScreen::~CGameScreen Line : 87 - Game Screen Destructor

11:13:24 Func : CWindow::~CWindow Line : 265 - Automatically Assigning New Parent To Orphaned Child Windows In ~CWindow!

11:13:24 Func : CWindow::~CWindow Line : 273 - Stalled While Setting Parents

11:13:24 Func : CApp::ShutDown Line : 736 - App Shutdown!



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(in reply to Adam Parker)
Post #: 13
RE: Game Crash - 6/12/2007 9:55:04 PM   
jhdeerslayer


Posts: 1194
Joined: 5/25/2002
From: Michigan
Status: offline 		I had the same issue but it went away. For me I clicked a PBY in the Searchplane window. It tried to send an error report but it never brought up Outlook to send it. Last I have seen of it but haven't had much playing time yet.

(in reply to SlapBone)
Post #: 14
RE: Game Crash - 6/15/2007 3:46:01 PM   
alexs


Posts: 417
Joined: 8/27/2003
From: Sydney
Status: offline 		Hi Guys,
   I've just finished my move so i'll be looking at the crash reports shortly.
   Deerslayer: The crash reported doesnt require you to send email via outlook - it reports to us through a connection to our server.


_____________________________

AlexS
SSG
Support@ssg.com.au

(in reply to jhdeerslayer)
Post #: 15
RE: Game Crash - 6/15/2007 11:58:38 PM   
Prince of Eckmühl


Posts: 2459
Joined: 6/25/2006
From: Texas
Status: offline 		I experienced my second today.

It occurred when I left clicked on a white, strike aircraft-marker on the map.

Just wanted to see what would happen.

Inquiring minds want to know.

Not really bad, considering how many hours I've spent looking at the game.

PoE (aka ivanmoe)


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Government is the opiate of the masses.

(in reply to alexs)
Post #: 16
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