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All Forums >> [Current Games From Matrix.] >> [World War II] >> John Tiller's Campaign Series >> John Tiller’s Campaign Series Support >> Another Vista problem - no Help function...

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Another Vista problem - no Help function... - 6/18/2007 12:57:27 PM

jamespcrowley

Posts: 424
Joined: 6/10/2003
From: Chichester UK
Status: offline

....which means that you cannot access any of the data or parameter tables

It says that Vista does not support this function any more.

This, together with the "white-out" issue does not bode well for my enjoyment of the game and I'm very surprised that this one got through beta testing.

_____________________________

Cheers

Jim

Post #: 1

RE: Another Vista problem - no Help function... - 6/18/2007 2:08:03 PM

mattpenfold

Posts: 94
Joined: 7/1/2006
Status: offline

The help file issue is not a problem with the game but with Vista. The files required to open the help file (a compiled HTML file) are not included in Vista because MS have deprecated their use. You can download the required files from the MS website. Is this a cock-up ? Yes,but an MS one, not a Matrix one.

(in reply to jamespcrowley)

Post #: 2

RE: Another Vista problem - no Help function... - 6/18/2007 2:12:11 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

quote:

ORIGINAL: James Crowley
This, together with the "white-out" issue does not bode well for my enjoyment of the game and I'm very surprised that this one got through beta testing.

If you mean the white-out while scrolling, that's addressed in the readme. You need to use a direct shortcut with the "Disable Desktop Composition" checked in the compatibility tab.

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Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to jamespcrowley)

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RE: Another Vista problem - no Help function... - 6/18/2007 2:48:10 PM

jamespcrowley

Posts: 424
Joined: 6/10/2003
From: Chichester UK
Status: offline

quote:

ORIGINAL: mattpenfold

The help file issue is not a problem with the game but with Vista. The files required to open the help file (a compiled HTML file) are not included in Vista because MS have deprecated their use. You can download the required files from the MS website. Is this a cock-up ? Yes,but an MS one, not a Matrix one.

Thanks for that Matt.

_____________________________

Cheers

Jim

(in reply to mattpenfold)

Post #: 4

RE: Another Vista problem - no Help function... - 7/5/2007 4:36:19 AM

wildcowboy

Posts: 11
Joined: 2/10/2005
Status: offline

quote:

ORIGINAL: mattpenfold

The help file issue is not a problem with the game but with Vista. The files required to open the help file (a compiled HTML file) are not included in Vista because MS have deprecated their use. You can download the required files from the MS website. Is this a cock-up ? Yes,but an MS one, not a Matrix one.

What should I specifically look/search for to download to correct this?

_____________________________

To my brothers and sisters fighting the real battle, Charle Mike

(in reply to mattpenfold)

Post #: 5

RE: Another Vista problem - no Help function... - 7/5/2007 4:59:44 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

quote:

ORIGINAL: wildcowboy

quote:

ORIGINAL: mattpenfold

The help file issue is not a problem with the game but with Vista. The files required to open the help file (a compiled HTML file) are not included in Vista because MS have deprecated their use. You can download the required files from the MS website. Is this a cock-up ? Yes,but an MS one, not a Matrix one.

What should I specifically look/search for to download to correct this?

Did you happen to look at the Readme.txt file?

Jason Petho

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to wildcowboy)

Post #: 6

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