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Preorder - 6/28/2007 10:34:25 AM   
fthein

 

Posts: 152
Joined: 5/16/2002
From: Nürnberg, Germany
Status: offline 		Hi

for those of us who have preordered this game a few years ago will we get the download or the boxed version?

Frank
Post #: 1
RE: Preorder - 6/28/2007 11:06:25 PM   
sol_invictus


Posts: 1961
Joined: 10/2/2001
From: Kentucky
Status: offline 		I have been wondering the same thing for awhile now. I always buy the boxed version w/manual. Don't know if people like me will have to add the difference to get the boxed version.

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"The fruit of too much liberty is slavery", Cicero

(in reply to fthein)
Post #: 2
RE: Preorder - 6/29/2007 2:00:48 PM   
Ironclad

 

Posts: 1924
Joined: 11/22/2006
Status: offline 		I assumed that it was going to be the download rather than the more expensive boxed version.

(in reply to sol_invictus)
Post #: 3
RE: Preorder - 6/29/2007 4:57:00 PM   
sol_invictus


Posts: 1961
Joined: 10/2/2001
From: Kentucky
Status: offline 		When we pre-paid for it, we were paying for a physical copy though, since a downloaded version wasn't even a possibility at the time. It will be interesting to see how Frank and Matrix handle this delicate issue. If we pre-order people are only offered the direct download, I certainly hope that the option to 'upgrade' to the physical copy is available.

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"The fruit of too much liberty is slavery", Cicero

(in reply to Ironclad)
Post #: 4
RE: Preorder - 6/30/2007 1:54:38 PM   
mereman

 

Posts: 10
Joined: 2/9/2004
Status: offline 		I'm another preorder.

I'm also hoping for the boxed version as that's what was ordered

(in reply to sol_invictus)
Post #: 5
RE: Preorder - 7/12/2007 8:28:53 PM   
sol_invictus


Posts: 1961
Joined: 10/2/2001
From: Kentucky
Status: offline 		With release almost upon us, what is the official word on the pre-orders? Will we be able to download the game as soon as it is released and will a physical copy be mailed to us?

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"The fruit of too much liberty is slavery", Cicero

(in reply to mereman)
Post #: 6
RE: Preorder - 7/18/2007 4:57:34 PM   
JudgeDredd


Posts: 8573
Joined: 11/14/2003
From: Scotland
Status: offline 		Well, as another forum member kindly pointed out (I must've forgot) I do not work for Matrix

But, if I were in their shoes, I would like to thank the support of those who pre-ordered by allowing them the digital download and physical option.

I did not preorder, but it seems to me if you did all that time ago, you should be rewarded for your faith.


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Alba gu' brath

(in reply to sol_invictus)
Post #: 7
RE: Preorder - 7/18/2007 5:53:10 PM   
sol_invictus


Posts: 1961
Joined: 10/2/2001
From: Kentucky
Status: offline 		As someone who did pre-order; almost five years ago to the day now; I certainly agree. Matrix has been very quiet on this issue. I hope to hear something concrete today and actually have the game in a day or two.

_____________________________

"The fruit of too much liberty is slavery", Cicero

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Post #: 8
RE: Preorder - 7/18/2007 6:14:05 PM   
flintlock

 

Posts: 358
Joined: 10/8/2006
Status: offline
quote:

ORIGINAL: Arinvald

As someone who did pre-order; almost five years ago to the day now

Now that's what I call a pre-order!

(in reply to sol_invictus)
Post #: 9
RE: Preorder - 7/18/2007 6:52:46 PM   
sol_invictus


Posts: 1961
Joined: 10/2/2001
From: Kentucky
Status: offline 		Yeah, it's sorta crazy. It's a very unusual situation. Frank was an independent Developer when he started the project, and then Matrix became involved about in the middle of the developement cycle. The game changed names and Matrix helped with the developement. I remember Frank saying that he would just have to swallow the difference in price, but that was many months ago. Matrix has never made any statement about pre-orders. I assume that Frank and Matrix have come up with some solution. I just hope it doesn't screw up the ordering process, because us pre-order people will be ordering in a different way than normal.

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(in reply to flintlock)
Post #: 10
RE: Preorder - 7/18/2007 8:55:35 PM   
Lascar


Posts: 489
Joined: 10/7/2000
Status: offline 		I also preordered serveral years ago and I'm glad this game is finally being released. However, my sense is that fullfillment of the preorders will be a special process that will not be in place until after the general release has been made. So if you are anxious to get the game as soon as it is available for download you may have to buy it that way and perhaps get a refund from Frank later.

But that is just my hunch since nothing concrete has been said about this for the past several years.

Lascar

(in reply to sol_invictus)
Post #: 11
RE: Preorder - 7/18/2007 10:06:52 PM   
Ironclad

 

Posts: 1924
Joined: 11/22/2006
Status: offline 		We did have Frank's welcome reassurance about honouring the commitment so its just a question of the detailed arrangements which hopefully will soon be revealed.

(in reply to Lascar)
Post #: 12
RE: Preorder - 7/18/2007 10:16:24 PM   
JudgeDredd


Posts: 8573
Joined: 11/14/2003
From: Scotland
Status: offline 		I can't imagine that would be the case. It would be very, very foolhardy of any company to show such poor service to such loyal customers.

If I were a pre-orderer, then I would like to think that I would have to fill in a form and my copy would be shipped to me immediately it's ready AND I would be able to get the digital download right away.

fyi When you order from Matrix games and you are taken to the Digital River website, there is a place to enter a special promotion code. I expect pre-ordered folk will have a promotion code sent to them.


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Alba gu' brath

(in reply to Lascar)
Post #: 13
RE: Preorder - 7/18/2007 10:58:35 PM   
sol_invictus


Posts: 1961
Joined: 10/2/2001
From: Kentucky
Status: offline 		I certainly hope that is the case.

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Post #: 14
RE: Preorder - 7/19/2007 6:03:00 PM   
sol_invictus


Posts: 1961
Joined: 10/2/2001
From: Kentucky
Status: offline 		Erik, you guys must know what the deal is with the pre-order guys by now, since the game may be released today. How will we order/download the game and will we be shipped a physical copy when they become available?

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Post #: 15
RE: Preorder - 7/21/2007 3:23:44 AM   
Executioner Five

 

Posts: 99
Joined: 5/1/2005
Status: offline 		Am I the only one who sees the lack of response here as an ungood thing?

(in reply to fthein)
Post #: 16
RE: Preorder - 7/21/2007 4:34:18 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		We are planning to give some coupons to Frank for those who pre-ordered so that you can effectively get the game for free, but Dave is the one who was working out the details so I'm not 100% informed on that yet.

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Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to Executioner Five)
Post #: 17
RE: Preorder - 7/21/2007 6:30:35 AM   
jnier


Posts: 402
Joined: 2/18/2002
Status: offline
quote:

ORIGINAL: Erik Rutins

We are planning to give some coupons to Frank for those who pre-ordered so that you can effectively get the game for free, but Dave is the one who was working out the details so I'm not 100% informed on that yet.



I think the question the pre-order crowd has is this: Should we just download the game as soon as it is available from digital river and then assume that we will get reimbursed later? Or do we have to wait, so that some special arrangement can be made, so that we don't have to plunk down our money in the first place?

Looking forward to Monday.

(in reply to Erik Rutins)
Post #: 18
RE: Preorder - 7/21/2007 6:41:04 AM   
sol_invictus


Posts: 1961
Joined: 10/2/2001
From: Kentucky
Status: offline 		Exactly; I certainly hope that we don't have to wait even longer for the game in order to use our coupons.

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"The fruit of too much liberty is slavery", Cicero

(in reply to jnier)
Post #: 19
RE: Preorder - 7/21/2007 6:58:26 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		IMPORTANT: No, if you pre-ordered do not purchase the game until Dave posts official info on how to do it. The coupon is used as part of the ordering process, not afterwards.

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to sol_invictus)
Post #: 20
RE: Preorder - 7/21/2007 5:11:27 PM   
sol_invictus


Posts: 1961
Joined: 10/2/2001
From: Kentucky
Status: offline 		Excellent, thanks for this crucial information. I can hardly contain myself until Monday.

_____________________________

"The fruit of too much liberty is slavery", Cicero

(in reply to Erik Rutins)
Post #: 21
RE: Preorder - 7/21/2007 6:29:41 PM   
mereman

 

Posts: 10
Joined: 2/9/2004
Status: offline 		Good grief I don't bother to come on here for a while and now it looks if my long wait will soon be rewarded. I have to echo the views that we who preordered (I can't even remember now how long ago) won't have to wait to long after release.

(in reply to sol_invictus)
Post #: 22
RE: Preorder - 7/22/2007 3:51:15 AM   
FrankHunter

 

Posts: 2111
Joined: 3/26/2004
Status: offline 		Those that pre-ordered the game from Adanac years ago will get boxed versions of Guns of August.  Don't order the game when its released, instead, contact me first and I will give you a coupon and you use that to make your order.

When its time to do so, my email address is fhunter@telus.net


(in reply to mereman)
Post #: 23
RE: Preorder - 7/22/2007 5:18:49 AM   
sol_invictus


Posts: 1961
Joined: 10/2/2001
From: Kentucky
Status: offline 		Excellent Frank! It is great to see this game coming to market. Will we also be able to download the game on Monday while we wait for the physical copy to arrive?

_____________________________

"The fruit of too much liberty is slavery", Cicero

(in reply to FrankHunter)
Post #: 24
RE: Preorder - 7/22/2007 11:10:50 AM   
ess1

 

Posts: 238
Joined: 9/13/2004
From: Newport, Shropshire, U.K.
Status: offline 		Thanks very much Frank. As ever, courteous and efficient. I well remember you sending me floppies upgrading your Civil War Game.
Ah, those were the days on your forum.

Keep fit.

Sellick

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Post #: 25
RE: Preorder - 7/22/2007 8:16:29 PM   
flintlock

 

Posts: 358
Joined: 10/8/2006
Status: offline
quote:

ORIGINAL: Arinvald

Will we also be able to download the game on Monday while we wait for the physical copy to arrive?

No, but while you wait you'll get to read the AARs of those that download the game tomorrow. ;)

(in reply to sol_invictus)
Post #: 26
RE: Preorder - 7/22/2007 9:00:24 PM   
sol_invictus


Posts: 1961
Joined: 10/2/2001
From: Kentucky
Status: offline 		I truely hope you are mistaken.

_____________________________

"The fruit of too much liberty is slavery", Cicero

(in reply to flintlock)
Post #: 27
RE: Preorder - 7/22/2007 9:47:36 PM   
flintlock

 

Posts: 358
Joined: 10/8/2006
Status: offline 		Well I have no firsthand knowledge of whether or not this is the case. I'm just poking fun at you as I know how excited you are to get your hands on this title! You can take revenge on me via a PBEM game later. :)

(in reply to sol_invictus)
Post #: 28
RE: Preorder - 7/22/2007 10:24:05 PM   
sol_invictus


Posts: 1961
Joined: 10/2/2001
From: Kentucky
Status: offline 		I will take great pleasure in my revenge, for your toying with my emotions in such a reckless manner.

_____________________________

"The fruit of too much liberty is slavery", Cicero

(in reply to flintlock)
Post #: 29
RE: Preorder - 7/23/2007 5:48:07 AM   
David Heath


Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline 		Hi Everyone

I will have more on this tomorrow for everyone. We are working on something that should make everyone happy God willing.

David



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(in reply to fthein)
Post #: 30
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