Redown load

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Redown load - 8/25/2007 8:11:16 PM

kernel t

Posts: 5
Joined: 7/18/2007
Status: offline

I am having a problem redownloadig John Tillers Campaign Series.I got a message that I need to clear any Digital River cookies.I don't know what that is or how to clear it.I have tryed deleteing cookies from internet options with no luck.
Can you help.
Thanks

Post #: 1

RE: Redown load - 8/29/2007 4:11:49 AM

wpwood

Posts: 1
Joined: 8/25/2007
Status: offline

I am having the same problem with a different game. I went to internet settings and allowed cookies and trusted this site only to wind up with a mess of spyware and spam within seconds. It seems that Matrix games is actually a front for a people who like to pass on winavxx.exe and printer.exe virus/malware. There certainly is no support available. Also the digitalriver billing system site seems to be essentially worthless when it comes to support. Google search winavxx.exe and printer.exe. It took two long evenings and a bunch og pain to get my machine back.

I just bought some games direct through HPS. Even though I have to wait for delivery. Those guys are real pros.

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(in reply to kernel t)

Post #: 2

RE: Redown load - 8/29/2007 1:17:31 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

I don't know where you think you got this info wpwood, but that's a pile of crap. If you got some spyware or viruses on your machine, they did NOT come from us. You are barking up the wrong tree.

For official support, as noted at the top of this forum, please contact support@matrixgames.com. Note that the Store FAQ also has some info regarding the cookie question:

http://www.digitalriver.com/dr/v2/ec_MAIN.Entry11?SP=10107&PN=1&xid=45905

http://www.digitalriver.com/dr/v2/ec_main.entry11?sp=10344&pn=1#q4

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Erik Rutins
CEO, Matrix Games LLC