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Windows Help Disabled? - 11/11/2007 12:47:18 AM   
BK6583

 

Posts: 411
Joined: 10/8/2002
Status: offline 		I thought every aspect of this series was FULLY compatible with Vista. I'm getting those same @#%$ annoying screen pop ups about why "Help" no longer works. Am I missing something or is there an easy fix?
Post #: 1
RE: Windows Help Disabled? - 11/11/2007 12:57:54 AM   
Adam Parker


Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline 		If you are running Vista, MS no longer supports the .hlp format. Another company has posted a lengthy work around for its customers.

(in reply to BK6583)
Post #: 2
RE: Windows Help Disabled? - 11/11/2007 3:30:51 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		We'll check into this on Monday, BK - but as far as I know Adam's correct. We'll see what we can do as far as a workaround as well.

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Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to Adam Parker)
Post #: 3
RE: Windows Help Disabled? - 11/11/2007 5:45:00 AM   
Catch21

 

Posts: 511
Joined: 4/13/2006
From: Dublin
Status: offline 		Something like http://www.dailysofts.com/program/92/39660/HLP_to_RTF_Converter.html should do the trick. From .rtf you can go to most every other format (.doc, .pdf etc...).

_____________________________

Tactics are based on Weapons... Strategy on Movement... and Movement on Supply.
(J. F. C. Fuller 1878-1966)

(in reply to Erik Rutins)
Post #: 4
RE: Windows Help Disabled? - 11/11/2007 12:44:16 PM   
mattpenfold

 

Posts: 94
Joined: 7/1/2006
Status: offline 		As people have said the help format used in previous versions of Windows has changed for Vista, and Microsoft if their wisdom failed to put in any backwards compatibility support. There is some good news though, and that is they have seen the error of their ways and released an update that allows the old style help to be used under Vista.

The fix can be found here: http://www.microsoft.com/downloads/details.aspx?FamilyId=6EBCFAD9-D3F5-4365-8070-334CD175D4BB&displaylang=en

(in reply to BK6583)
Post #: 5
RE: Windows Help Disabled? - 11/11/2007 4:55:43 PM   
mark.patrick

 

Posts: 8
Joined: 1/8/2006
Status: offline 		mattpenfold... Thanks! I nominate that for "Post of the Week"!

(in reply to mattpenfold)
Post #: 6
RE: Windows Help Disabled? - 11/11/2007 8:43:55 PM   
Catch21

 

Posts: 511
Joined: 4/13/2006
From: Dublin
Status: offline 		And maybe 'Thread Title of the Week' too. After all 'Windows Help Disabled' can be read in a number of ways- for instance that Windows users are all inherently handicapped and need Microsoft's Help to get around the virtual world. Or perhaps it should have been 'Windows Disable Help' or 'Windows Cripple Help'.


_____________________________

Tactics are based on Weapons... Strategy on Movement... and Movement on Supply.
(J. F. C. Fuller 1878-1966)

(in reply to mark.patrick)
Post #: 7
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