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fatal error? - 11/22/2007 6:26:37 PM   
Kalle

 

Posts: 4
Joined: 1/31/2005
From: "the one and only" Beijing
Status: offline 		Hello everybody,
to say it frankly: i am desperate. i purchased WitP, (ver1.5), then tried to install patch 1.8.0.4 and 1.8.0.6, but a fatal error 999 occured shortly after the load screen.
I tried to reinstall from scratch several times, downloaded both patches again, but it did not work.
I then tried another way by downloading patch 1.80, 1.801, 1.804 and 1.806 from the website `strategy informer´, but again the game crashed after 1.804.

the basic version of 1.50 seems to run fine, ver. 1.80 is also ok, the problems start with 1.804 i think.

My guess is, that the problems are somehow connected with a file named witprec.ccd (computer shows a potential hijacker), which appears after ver. 1.804

so any help would be really great!
Thank you
Post #: 1
RE: fatal error? - 11/22/2007 6:31:59 PM   
castor troy


Posts: 14330
Joined: 8/23/2004
From: Austria
Status: offline
quote:

ORIGINAL: Kalle

Hello everybody,
to say it frankly: i am desperate. i purchased WitP, (ver1.5), then tried to install patch 1.8.0.4 and 1.8.0.6, but a fatal error 999 occured shortly after the load screen.
I tried to reinstall from scratch several times, downloaded both patches again, but it did not work.
I then tried another way by downloading patch 1.80, 1.801, 1.804 and 1.806 from the website `strategy informer´, but again the game crashed after 1.804.

the basic version of 1.50 seems to run fine, ver. 1.80 is also ok, the problems start with 1.804 i think.

My guess is, that the problems are somehow connected with a file named witprec.ccd (computer shows a potential hijacker), which appears after ver. 1.804

so any help would be really great!
Thank you



see WITP support forum:

http://www.matrixgames.com/forums/fb.asp?m=1587178


_____________________________


(in reply to Kalle)
Post #: 2
RE: fatal error? - 11/22/2007 6:57:43 PM   
rtrapasso


Posts: 22653
Joined: 9/3/2002
Status: offline
quote:

ORIGINAL: castor troy


quote:

ORIGINAL: Kalle

Hello everybody,
to say it frankly: i am desperate. i purchased WitP, (ver1.5), then tried to install patch 1.8.0.4 and 1.8.0.6, but a fatal error 999 occured shortly after the load screen.
I tried to reinstall from scratch several times, downloaded both patches again, but it did not work.
I then tried another way by downloading patch 1.80, 1.801, 1.804 and 1.806 from the website `strategy informer´, but again the game crashed after 1.804.

the basic version of 1.50 seems to run fine, ver. 1.80 is also ok, the problems start with 1.804 i think.

My guess is, that the problems are somehow connected with a file named witprec.ccd (computer shows a potential hijacker), which appears after ver. 1.804

so any help would be really great!
Thank you



see WITP support forum:

http://www.matrixgames.com/forums/fb.asp?m=1587178




i'll add - try to do a deinstall first.

Bring the problem to the support forum and if you are still having problems after deinstall - reinstall, tell us more about it (i.e. what OS you are using, etc.) We can help you narrow it down more quickly the more information we have.

(in reply to castor troy)
Post #: 3
RE: fatal error? - 11/22/2007 8:51:50 PM   
Kalle

 

Posts: 4
Joined: 1/31/2005
From: "the one and only" Beijing
Status: offline 		short update: WITP is runnning again, problem seems to be today´s update of Antivir. the program showed a TR/PSW.Banker.GEZ virus in the witprec file. Disabling antivir solved the problem, but this is maybe not a permanent solution.

Some other players seem to have the same problems:
http://www.matrixgames.com/forums/tm.asp?m=1622446
http://www.matrixgames.com/forums/tm.asp?m=1622328

So far, thank you for your help!

(in reply to rtrapasso)
Post #: 4
RE: fatal error? - 11/22/2007 8:58:19 PM   
rtrapasso


Posts: 22653
Joined: 9/3/2002
Status: offline
quote:

ORIGINAL: Kalle

short update: WITP is runnning again, problem seems to be today´s update of Antivir. the program showed a TR/PSW.Banker.GEZ virus in the witprec file. Disabling antivir solved the problem, but this is maybe not a permanent solution.

Some other players seem to have the same problems:
http://www.matrixgames.com/forums/tm.asp?m=1622446
http://www.matrixgames.com/forums/tm.asp?m=1622328

So far, thank you for your help!



Yes - just discovered this myself - not sure if this means WITP is infected or that the antiviral programs are mistaking WITP for a Trojan horse.

(in reply to Kalle)
Post #: 5
RE: fatal error? - 11/22/2007 9:48:33 PM   
wernerpruckner


Posts: 4148
Joined: 5/5/2005
Status: offline 		can someone try to install WitP...with all updates....it seems that the problem starts with the latest comprehensive patch....
even without AVG it does not want to install in the right way....I just tested it with my laptop...no luck.....



_____________________________


(in reply to rtrapasso)
Post #: 6
RE: fatal error? - 11/22/2007 11:30:07 PM   
rtrapasso


Posts: 22653
Joined: 9/3/2002
Status: offline
quote:

ORIGINAL: swift

can someone try to install WitP...with all updates....it seems that the problem starts with the latest comprehensive patch....
even without AVG it does not want to install in the right way....I just tested it with my laptop...no luck.....



Make SURE it is off (mine managed to turn itself on somehow once today).

Try deinstalling and reinstalling - it might need to clear spurious stuff out of the registry.

(in reply to wernerpruckner)
Post #: 7
RE: fatal error? - 11/23/2007 4:39:16 AM   
Feinder


Posts: 6589
Joined: 9/4/2002
From: Land o' Lakes, FL
Status: offline 		After several frustrating attempts (and same errors).
Either reinstall the main game from the CD first, or go to www.findmyorder.com (hosts the DL for the main game) with your order info and password.

1.  YOU MUST INSTALL v1.5 *FIRST* from either the CD or findmyorder.  It's the download of the main game, about 330megs.
2.  Then put v1.804 (comprehensive patch).  But it's a PATCH (about 30megs), not the whole game (so it doesn't work alone).
3.  Then put in v1.806 (latest patch, about 3 megs).

-F-

< Message edited by Feinder -- 11/23/2007 4:42:02 AM >

_____________________________

"It is obvious that you have greatly over-estimated my regard for your opinion." - Me


(in reply to rtrapasso)
Post #: 8
RE: fatal error? - 11/23/2007 6:47:36 AM   
rtrapasso


Posts: 22653
Joined: 9/3/2002
Status: offline
quote:

ORIGINAL: Feinder

After several frustrating attempts (and same errors).
Either reinstall the main game from the CD first, or go to www.findmyorder.com (hosts the DL for the main game) with your order info and password.

1.  YOU MUST INSTALL v1.5 *FIRST* from either the CD or findmyorder.  It's the download of the main game, about 330megs.
2.  Then put v1.804 (comprehensive patch).  But it's a PATCH (about 30megs), not the whole game (so it doesn't work alone).
3.  Then put in v1.806 (latest patch, about 3 megs).

-F-



Right - but you can run the comprehensive upgrade from any version (prior to 1.804). For instance, i run my install as 1.00 -> 1.804 comp -> 1.806.


(in reply to Feinder)
Post #: 9
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