Matrix Games Forums

 Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

problem opening with Vista, please help

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [Current Games From Matrix.] >> [American Civil War] >> American Civil War – The Blue and the Gray >> problem opening with Vista, please help Page: [1]
Login
Message << Older Topic   Newer Topic >>
problem opening with Vista, please help - 12/1/2007 4:12:56 AM   
fbecker

 

Posts: 8
Joined: 12/1/2007
Status: offline 		Despite four attempts to open on a computer with Windows Vista (and deleting after each attempt), I continue to get an error message immediately after starting the program involving AACW.exe. I have no problem downloading and playing on a Windows XP computer. What do I do?
Thank you
Post #: 1
RE: problem opening with Vista, please help - 12/1/2007 4:50:04 AM   
Adam Parker


Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline 		This game as with Birth of America runs under Vista Ultimate fine for me.

How much RAM do you have, what version of the game are you installing and what type of installation are you running - disc/zip/saved download?

(in reply to fbecker)
Post #: 2
RE: problem opening with Vista, please help - 12/1/2007 6:31:17 AM   
fbecker

 

Posts: 8
Joined: 12/1/2007
Status: offline 		I have plenty of RAM, the version is 1.05 (from digital river), and I am installing as the instructions ask: zip, unzip, etc. straight into the Downloads folder.

(in reply to Adam Parker)
Post #: 3
RE: problem opening with Vista, please help - 12/1/2007 6:55:35 AM   
fbecker

 

Posts: 8
Joined: 12/1/2007
Status: offline 		I have found more information. The Windows program compatability box tells me that the AACW "program requires D3DRM.dll, which is no longer included in this version of Windows." Anyone with a suggestion?

(in reply to fbecker)
Post #: 4
RE: problem opening with Vista, please help - 12/1/2007 6:58:58 AM   
Adam Parker


Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline 		Try these threads here:

http://www.ageod.com/forums/showthread.php?t=3972 - regarding aacw.exe launch error.

http://www.ageod.com/forums/showthread.php?t=3122 - Vista missing ddl - I had this issue and it fixed it.


(in reply to fbecker)
Post #: 5
RE: problem opening with Vista, please help - 12/1/2007 7:15:55 AM   
fbecker

 

Posts: 8
Joined: 12/1/2007
Status: offline 		I appreciate your help with this. I have placed the dll file into the directory. Still no luck. Do I place the dll file somewhere within the directory or just have it listed with the other contents?

(in reply to Adam Parker)
Post #: 6
RE: problem opening with Vista, please help - 12/1/2007 7:25:01 AM   
Adam Parker


Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline 		Hi,

All I did was download the dll and just dropped the actual file "d3drm.dll" it into the game directory eg: C:\Program Files\AGEod's American Civil War.

I then fired up the game at it did the trick.

If this doesn't work, please post a thread to Pocus at the AGEOD forum and he will certainly look into this for you.

(in reply to fbecker)
Post #: 7
RE: problem opening with Vista, please help - 12/1/2007 7:28:18 AM   
Adam Parker


Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline 		PS: I ran the game in pure Vista, not in compatibility mode.

Also it may be that you have the .exe issue referred to above. Could be your graphics card. Mine's nVidia.

The dll issue actually comes up on screen when you try to start the game - something like "you're missing a necessary component" etc. I had no .exe error window.

(in reply to Adam Parker)
Post #: 8
RE: problem opening with Vista, please help - 12/1/2007 7:56:35 AM   
fbecker

 

Posts: 8
Joined: 12/1/2007
Status: offline 		I, too, have nVidia.

How do I know whether I am running pure Vista or compatibility.

Since adding the dll file, I now simply get a AACW.exe error, without explanation.

(in reply to Adam Parker)
Post #: 9
RE: problem opening with Vista, please help - 12/1/2007 10:07:12 AM   
Adam Parker


Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline 		You're gonna have to talk to Pocus over ar AGEOD. Just drop him a line. AGEOD prides itself on personalised service from what I've seen, even helped me once or twice.

You know you're running true Vista if you install the game and run it without doing anything else.

You invoke XP compatibility mode I believe, by right clicking a program's properties and setting it up to run as such. I thought that's what you had been trying - forget it if not.

In your case I feel you have 2 issues:

1. The .exe error.
2. The dll error which you have already solved but not yet gained the benefit of because of 1.

(in reply to fbecker)
Post #: 10
RE: problem opening with Vista, please help - 12/1/2007 3:52:07 PM   
fbecker

 

Posts: 8
Joined: 12/1/2007
Status: offline 		thanks for your help. So far no response from AEGOD.

(in reply to Adam Parker)
Post #: 11
RE: problem opening with Vista, please help - 12/2/2007 1:46:01 AM   
Adam Parker


Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline 		Time differences/life? Also I saw your post and it was good though bare.

Send a mail to Pocus direct with as much detail as you have.

(in reply to fbecker)
Post #: 12
RE: problem opening with Vista, please help - 12/2/2007 6:21:26 AM   
fbecker

 

Posts: 8
Joined: 12/1/2007
Status: offline 		I place the .dll extension into the folder created by the program itself, but when I launch the program, it still does not find it. Do I place the .dll extension somewhere else?

(in reply to Adam Parker)
Post #: 13
RE: problem opening with Vista, please help - 12/5/2007 11:28:22 AM   
MrBoats

 

Posts: 135
Joined: 7/1/2004
Status: offline 		fbecker,

I think I ran into the same problem when I installed AACW into my new Vista-based system. The solution, if I remember right, was to uninstall the program and reinstall it in its own folder, not in the program files folder. I could not replace the .dll file while the game was in the program files directory. After I created C:\AACW and installed there everything went smoothly. AACW now runs fine with Vista without any compatibility changes. I hope this helps.

(in reply to fbecker)
Post #: 14
RE: problem opening with Vista, please help - 12/5/2007 1:38:58 PM   
Adam Parker


Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline
quote:

ORIGINAL: MrBoats

reinstall it in its own folder, not in the program files folder.


That's interesting because I didn't use the default folder either. I think HPS titles have the same issue using C:\Programs... as the default.

(in reply to MrBoats)
Post #: 15
RE: problem opening with Vista, please help - 12/5/2007 5:50:19 PM   
MrBoats

 

Posts: 135
Joined: 7/1/2004
Status: offline 		Adam,

That's true. I installed HPS Normandy to the default folder and had trouble patching and modding it. Vista seems very protective of it's Program file programs. I'm sure it's possible to overcome the obstacles, but it's just not worth the time, for me. Everything I've installed has it's own directory and this seems to work fine. WITP runs like a champ now, and AACW is smooth as silk.

(in reply to Adam Parker)
Post #: 16
RE: problem opening with Vista, please help - 12/14/2007 6:25:35 PM   
Pocus


Posts: 1185
Joined: 9/22/2004
Status: offline 		Can you post a screenshot of the error message. It is not clear if this is because the DLL is missing, if this is AACW.EXE crashing, or something else.

try installing the game under another directory (not in Program Files), turn off UAC, give you admin right if not done.

If you want faster feedback, either write on the ageod forum or mail me directly at support@ageod.com


_____________________________

AGEOD Team

(in reply to MrBoats)
Post #: 17
RE: problem opening with Vista, please help - 12/17/2007 5:54:34 AM   
Mangudai


Posts: 360
Joined: 3/12/2004
From: The Middle West
Status: offline 		I loaded the game on a new version of vista.

IIRC I had to download a font that was missing in vista. Then everything was fine. You'll have to look through the old threads in the tech support forum to figure out which one.

(in reply to fbecker)
Post #: 18
Page:   [1]
All Forums >> [Current Games From Matrix.] >> [American Civil War] >> American Civil War – The Blue and the Gray >> problem opening with Vista, please help Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

1.516