Matrix Games Forums

 Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Lock ups

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [Current Games From Matrix.] >> [Modern] >> Larry Bond's Harpoon - Commander's Edition >> Tech Support >> Lock ups Page: [1]
Login
Message << Older Topic   Newer Topic >>
Lock ups - 12/2/2007 10:34:34 PM   
MFS

 

Posts: 11
Joined: 12/2/2007
From: ND, USA
Status: offline 		This is the first version of Harpoon I've installed on this computer.

I've had some issues getting the EC2003 sets to load - they generally freeze after selecting the scenario and the game won't start again afterward unless I reboot. I played an IOPG set this morning and that worked fine.

Additionally, when I start the scenario editor it gets to the Battleset selection screen and freezes there. Not even getting close to getting that to work. No error, nothing, I have to go into task manager to shut it down.

I'm running Vista in 1280x800 mode on a brand new Toshiba notebook with more than enough ram and power. I'm not sure what's going wrong, but I'd like to hear if there's a fix before I re-install.

help please!
Post #: 1
RE: Lock ups - 12/2/2007 11:42:26 PM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		Hmm, nothing comes to mind as something that has been fixed or afflicted hordes of other players.

It is important that you were able to end the task from task manager, otherwise I'd suggest there might be a heat problem with the machine.

Since nothing much comes to mind, the old re-install suggestion might be where to start.  If you still have the problem, please upload the ge.log file created in your game directory or e-mail it to HC3@harpgamer.com

Thanks, hopefully we can get it figured out but this could be a toughie!

_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to MFS)
Post #: 2
RE: Lock ups - 12/3/2007 5:08:14 AM   
MFS

 

Posts: 11
Joined: 12/2/2007
From: ND, USA
Status: offline 		Tony,

Now I'm getting an actual error message:

"WOWEXEC caused an access violation in kernel32.dll at 0x7631b09e"

I'm going to try the ol' reinstall.

(in reply to MFS)
Post #: 3
RE: Lock ups - 12/3/2007 5:10:37 AM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		That sounds like the scenario editor where you would get that, this is 32-bit Vista right?

_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to MFS)
Post #: 4
RE: Lock ups - 12/3/2007 5:15:51 AM   
MFS

 

Posts: 11
Joined: 12/2/2007
From: ND, USA
Status: offline
quote:

ORIGINAL: TonyE

That sounds like the scenario editor where you would get that, this is 32-bit Vista right?


Correct.

I just reinstalled and it's still giving me that error, followed by "NTVDM.EXE has stopped working [blah, blah, blah]"

(in reply to TonyE)
Post #: 5
RE: Lock ups - 12/3/2007 5:24:28 AM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		Thanks for trying the reinstall, how about that GE.log file after you try running winharp32.exe?  HC3@harpgamer.com

I don't want to tell you to try turning your virus scanner off but perhaps you can share what make/model/version of virus scanner, antispyware, and firewall software you are using? 

The only common thread that strikes a chord here is your comment that EC2003 isn't working so hot but the other battlesets seem okay (at least in the game engine).  A tie that binds there is the database which is shared across EC2003/WestPac and is encased in commondb.res and commondb.rsr.  We'll pick on that once you send the log files and other information over.

_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to MFS)
Post #: 6
RE: Lock ups - 12/3/2007 5:40:36 AM   
MFS

 

Posts: 11
Joined: 12/2/2007
From: ND, USA
Status: offline 		Tony, I couldn't find a "ge.log", but I found an "se" file that seemed to be a log of the scenario editor (or something) building the battlesets from the commondb.res file.

Oh, and I tried runnin each battleset in the game and they all seem to work now. Maybe the reinstall helped that issue.

Could my changing of the installation folder ("c:\program files\harpoon" for me) be causing this?

(in reply to TonyE)
Post #: 7
RE: Lock ups - 12/3/2007 5:44:05 AM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		Yes, using Program Files in Vista for either Harpoon game is not a good idea, users don't have the proper permissions to change files in sub-folders of Program Files and HCE requires modifying files in the game directory.  You'll want to uninstall and reinstall into some place that isn't in C:\Users, C:\Windows, or C:\Program Files

_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to MFS)
Post #: 8
RE: Lock ups - 12/3/2007 5:57:03 AM   
MFS

 

Posts: 11
Joined: 12/2/2007
From: ND, USA
Status: offline 		No luck. I just re-installed twice, first to C:\games\harpoon, then to the default path specified by the installer. Same error each time.

After checking my install folder I noticed "hdsh.rsr, hdsi.rsr, hdsj.rsr, hdsk.rsr, and hdsl.rsr" are all 0kb compared to the other .rsr files which are significantly (some would say infinitely) larger. Is that normal?

(in reply to TonyE)
Post #: 9
RE: Lock ups - 12/3/2007 6:00:15 AM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		That is normal, any ge.log yet when you run winharp32.exe?

You could come chat at HarpGamer, www.harpgamer.com (IRC or PHP chat links there on left) if you'd like, though I'll be going to sleep soon.

< Message edited by TonyE -- 12/3/2007 6:02:04 AM >

_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to MFS)
Post #: 10
RE: Lock ups - 12/3/2007 6:08:00 AM   
MFS

 

Posts: 11
Joined: 12/2/2007
From: ND, USA
Status: offline 		No ge.log. I played all the way through a few scenarios earlier today (on my first install) and never saw that file in the main harpoon directory, nor on any of the reinstalls.

I have a desktop running WinXP SP2 - should I try installing the game there?

(in reply to TonyE)
Post #: 11
RE: Lock ups - 12/3/2007 6:13:23 AM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		I think you'll find it works on just about any computer you can find so that might save you some heartache (installing on the XP machine).  The se.log file would be handy after you try to run the scenario editor.

Thanks



_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to MFS)
Post #: 12
RE: Lock ups - 12/3/2007 6:18:33 AM   
MFS

 

Posts: 11
Joined: 12/2/2007
From: ND, USA
Status: offline 		Email sent

(in reply to TonyE)
Post #: 13
RE: Lock ups - 12/3/2007 6:40:03 AM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		My understanding is now that the GE (winharp32.exe) is working fine for all battlesets on the Vista machine.

The SE (wscenedt.exe) is still giving grief.

Since it is easy to verify (and totally inexplicable why you wouldn't have it); do you have a harpoon8.dll file in your C:\Matrix Games\HCE\ folder?  The beloved Herman Hum had this happen.

_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to MFS)
Post #: 14
RE: Lock ups - 12/3/2007 6:45:30 AM   
MFS

 

Posts: 11
Joined: 12/2/2007
From: ND, USA
Status: offline
quote:

ORIGINAL: TonyE

My understanding is now that the GE (winharp32.exe) is working fine for all battlesets on the Vista machine.

The SE (wscenedt.exe) is still giving grief.

Since it is easy to verify (and totally inexplicable why you wouldn't have it); do you have a harpoon8.dll file in your C:\Matrix Games\HCE\ folder?  The beloved Herman Hum had this happen.


Correct on both accounts and I did read the other thread about the harpoon8.dll file, and yes, it does exist.

(in reply to TonyE)
Post #: 15
RE: Lock ups - 12/3/2007 6:58:22 AM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		Allrighty, my last post for the night,

First I'd suggest restarting the Vista machine before doing this next step, we want the 16-bit subsystem totally closed and restarting is an easy way to do that.

Then grab http://harpgamer.com/harpforum/index.php?automodule=downloads&showfile=228 it just deletes HCE registry entries, the one we really care about is HKCR\Software\Matrix Games\HCE\Options\BattlesetPath.  Running the program you download from the above link will reset all of your HCE window positions (sorry) and game settings.

After running that, no need to restart, give the SE a try (ideally by launching the program directly via Explorer, not by using the start menu shortcut).

_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to MFS)
Post #: 16
RE: Lock ups - 12/3/2007 7:27:15 AM   
MFS

 

Posts: 11
Joined: 12/2/2007
From: ND, USA
Status: offline 		Tony, thanks for the help. I restarted and ran your utility, but now instead of getting an error message, it's just freezing up when the battleset selection screen comes up. The mouse pointer turns to the text pointer, but won't select anything, text or otherwise. The program is completely locked up.

When I hit Alt-F4, it says "the system cannot end this program because it is waiting for a response from you. [blah, blah, blah]..." Then, when I hit "end now" I eventually get a system error message that says "the request to end the selected 16 bit task has timed out. The Win 16 Subsystem may be unstable..." And it finally closes.

This is what would happen when I initially ran the scenario editor last night, just after I originally downloaded and installed the program. The error message only started happening after I actually played a few scenarios in WINHARP32.exe

[edit] I'm going to install downstairs and I'll wager that it will work without a hitch. Either way, I'll be back on tomorrow night and we can talk again then.

Thanks again



< Message edited by MFS -- 12/3/2007 7:29:11 AM >

(in reply to TonyE)
Post #: 17
RE: Lock ups - 12/4/2007 10:31:10 PM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		As Stalintc says, good to make sure the basics are operational in terms of the 16-bit subsystem...

http://www.matrixgames.com/forums/tm.asp?m=1633630

_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to MFS)
Post #: 18
RE: Lock ups - 12/16/2007 2:03:46 AM   
MFS

 

Posts: 11
Joined: 12/2/2007
From: ND, USA
Status: offline 		Tony, sorry it took longer to get back than I promised. I'm still having no luck with the editor on my laptop, but as I predicted it's working fine on my desktop machine. It seems I'm not the only one dealing with this - are you guys making any progress on this issue?

(in reply to TonyE)
Post #: 19
RE: Lock ups - 12/16/2007 5:36:15 AM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		Frankly not a bit of progress, we need people having editor problems to stick with the drudgery of trying ten million different things, so far nobody is keeping with it and I've yet to find a way to make it happen to me.  If you are up for some more extreme testing, PM me with some times you would be able to IRC or PHP chat (www.harpgamer.com) and work thru everything we can think of. 



_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to MFS)
Post #: 20
RE: Lock ups - 12/16/2007 7:05:21 AM   
MFS

 

Posts: 11
Joined: 12/2/2007
From: ND, USA
Status: offline 		Thanks, Tony. I'll see if I have some time in the upcoming week.

(in reply to TonyE)
Post #: 21
RE: Lock ups - 12/16/2007 12:23:46 PM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		MFS got his file over to us (thank you!) and it wasn't corrupt, it was a bit for bit  correct copy of the scenario editor.  Next we'll pick on the harpoon8.dll file which has cause some issue.

_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to MFS)
Post #: 22
RE: Lock ups - 12/18/2007 4:28:31 PM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		harpoon8.dll replacement didn't help on one case of SE not working.  Info gathering program next...

_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to TonyE)
Post #: 23
RE: Lock ups - 12/19/2007 2:32:07 AM   
TonyE


Posts: 1551
Joined: 5/23/2006
From: MN, USA
Status: offline 		Anyone having trouble getting the Scenario Editor (SE) to run, please download and try out the following program.  You can unzip it anywhere but into the HC directory might be handy.

http://harpgamer.com/harpforum/index.php?automodule=downloads&showfile=233

Send us the results to the address provided in hopes that we can get this all narrowed down.

_____________________________

Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner

(in reply to TonyE)
Post #: 24
Page:   [1]
All Forums >> [Current Games From Matrix.] >> [Modern] >> Larry Bond's Harpoon - Commander's Edition >> Tech Support >> Lock ups Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.781