cckcdw
Posts: 34
Joined: 8/28/2004 From: Townsville, Australia Status: offline
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Hi Guys, This might not be useful in this particular error, since the game does not halt or exit, however we commonly use Microsoft SysInternals suite to diagnose software that is working in lots of boxes but failing on one or two. I recommend ProcessMonitor (it use to be a few programs individually called FileMon and RegistryMon but this version is more complete) http://www.microsoft.com/technet/sysinternals/FileAndDisk/processmonitor.mspx It allows you to see everything that is going on when the program runs. Mostly, once it is running you filter the results for the process you are trying to monitor 'EiANW.exe' or whatever the process is called, you can then look for failures or other anomalies and try to correct from there. Can I also suggest that you you do a complete Microsoft Update on the offending PC so that you have a known working good OS (well it is MS so that's a relative statement). Also try rebooting into safe mode (F8 while booting then select safe mode) this will load a generic vga driver, then try the game in that mode. If it is successful, try finding the next last version of the video card driver and use it instead. (Always make sure you have a copy of the current video card driver on your PC so if you bugger it you can boot to safe mode and put the one you know works with everything else back on). I would suggest Safe Mode as the first try, then go for the MS Update, then if we still can't fix it we can start looking at the ProcessMonitor logs. (you can run the monitor, then start the game, then quit, then save the logs and email them to me and I can have a look at them for you, might not prove helpful, but it has worked before). Let me know and I will send you my contact details. Keep posting I am sure we will find an answer. Kelvin
< Message edited by cckcdw -- 12/6/2007 2:25:56 AM >
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