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Solved! Ok, I got past the screen problem now this

 
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Solved! Ok, I got past the screen problem now this - 12/6/2007 7:22:04 AM   
no_dice

 

Posts: 41
Joined: 1/12/2007
Status: offline 		Scroll down to my message from December 12th for the solution..

.... I'm getting a windows error message saying that "Not enough storage is available to process this command" when I try and begin a new game (after setting the player options).

It doesn't matter if I use the exe that came with the download or the text.exe that was posted later. Same results no dice.

no_dice




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< Message edited by no_dice -- 12/13/2007 7:15:36 AM >
Post #: 1
RE: Ok, I got past the screen problem now this - 12/6/2007 7:26:33 AM   
no_dice

 

Posts: 41
Joined: 1/12/2007
Status: offline 		I did update to the latest video drivers. I've got a gig of ram and 60gig hd space free.

(in reply to no_dice)
Post #: 2
RE: Ok, I got past the screen problem now this - 12/6/2007 1:44:22 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Thanks for the report, Marshall will have to handle this one, but we are working on investigating all these reports ASAP.

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to no_dice)
Post #: 3
RE: Ok, I got past the screen problem now this - 12/6/2007 4:29:21 PM   
Marshall Ellis


Posts: 5630
Joined: 10/2/2001
From: Dallas
Status: offline 		no_dice:

Can you unload as many apps as you can? It looks like you've got the space. This might be a compatibility issue with some other apps.



_____________________________

Thank you

Marshall Ellis
Outflank Strategy War Games



(in reply to Erik Rutins)
Post #: 4
RE: Ok, I got past the screen problem now this - 12/7/2007 7:03:09 AM   
no_dice

 

Posts: 41
Joined: 1/12/2007
Status: offline 		I unloaded just about everything that I could - AV, video control panel, same thing. Here's a screen shot from my task manager. I also installed new Nvidia chipset drivers - audio, raid, etc etc.

Cheers!

no dice






Attachment (1)

< Message edited by no_dice -- 12/7/2007 7:07:20 AM >

(in reply to Marshall Ellis)
Post #: 5
RE: Ok, I got past the screen problem now this - 12/7/2007 7:07:55 AM   
no_dice

 

Posts: 41
Joined: 1/12/2007
Status: offline 		...and a dxdiag report here...



Attachment (1)

(in reply to no_dice)
Post #: 6
RE: Ok, I got past the screen problem now this - 12/7/2007 5:05:07 PM   
Marshall Ellis


Posts: 5630
Joined: 10/2/2001
From: Dallas
Status: offline 		This shoudn't be a DX issue. This would be some type of memory issue since I am loading all game graphics and allocating memory where you are having this problem. It's not an error in the game engine. This seems to be coming from the O/S???


_____________________________

Thank you

Marshall Ellis
Outflank Strategy War Games



(in reply to no_dice)
Post #: 7
RE: Ok, I got past the screen problem now this - 12/7/2007 6:29:27 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Just for the heck of it, did you try turning off the hardware acceleration already?

Google for a program called "EndItAll" which kills all non-essential processes - there's a free version. Try running that after a reboot and before launching EIA to see if it makes any difference.

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Marshall Ellis)
Post #: 8
RE: Ok, I got past the screen problem now this - 12/7/2007 6:46:01 PM   
fvianello


Posts: 534
Joined: 8/6/2002
From: Italy
Status: offline 		I hope I'm not suggesting a false trail, but that error is generally related to an obscure IRPStackSize parameter used by the OS.

You can find more details at http://support.microsoft.com/kb/285089

_____________________________

H. Barca,
Surplus Consuls Dispatcher

(in reply to no_dice)
Post #: 9
RE: Ok, I got past the screen problem now this - 12/7/2007 6:51:01 PM   
Marshall Ellis


Posts: 5630
Joined: 10/2/2001
From: Dallas
Status: offline 		There are no false trails at this point. Appreciate the help!



_____________________________

Thank you

Marshall Ellis
Outflank Strategy War Games



(in reply to fvianello)
Post #: 10
RE: Ok, I got past the screen problem now this - 12/8/2007 6:40:35 AM   
no_dice

 

Posts: 41
Joined: 1/12/2007
Status: offline 		I didn't have any luck. I tried...

1) Turning off HW acceleration.
2) Uninstalling & re-installing
3) Using ENDITALL and killing just about every program & service that looked disposable.
4) Changing registry settings as above.

Any other hints?

no dice

(in reply to Marshall Ellis)
Post #: 11
RE: Ok, I got past the screen problem now this - 12/8/2007 1:20:06 PM   
Marshall Ellis


Posts: 5630
Joined: 10/2/2001
From: Dallas
Status: offline 		no_dice:

What O/S again?



_____________________________

Thank you

Marshall Ellis
Outflank Strategy War Games



(in reply to no_dice)
Post #: 12
RE: Ok, I got past the screen problem now this - 12/8/2007 2:38:40 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		It's XP Pro SP2, see the DxDiag file above.

I'm just about out of ideas Marshall - what else could possibly cause this?

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Marshall Ellis)
Post #: 13
RE: Ok, I got past the screen problem now this - 12/8/2007 3:56:04 PM   
fvianello


Posts: 534
Joined: 8/6/2002
From: Italy
Status: offline
quote:

ORIGINAL: HanBarca

I hope I'm not suggesting a false trail, but that error is generally related to an obscure IRPStackSize parameter used by the OS.

You can find more details at http://support.microsoft.com/kb/285089


tried this one?

_____________________________

H. Barca,
Surplus Consuls Dispatcher

(in reply to fvianello)
Post #: 14
RE: Ok, I got past the screen problem now this - 12/8/2007 11:27:36 PM   
msinnot1

 

Posts: 69
Joined: 7/1/2005
Status: offline
quote:

ORIGINAL: no_dice

.... I'm getting a windows error message saying that "Not enough storage is available to process this command" when I try and begin a new game (after setting the player options).

It doesn't matter if I use the exe that came with the download or the text.exe that was posted later. Same results no dice.

no_dice





After having just purchased and downloaded the game, I was happy to see the installer run and the game start without any of the graphical errors reported on this forum. Unfortunately however, I hit the same "Not Enought Storage..." error as the original poster after clicking the "Begin" button for a new game.

The game is installed on a Dell 620 laptop running Windows XP SP2. I have also verified that my user ID for the computer is part of the Local Administrators group. Any help this forum can provide would be greatly appreciated.

Thanks
Mike


< Message edited by MikeSinn -- 12/8/2007 11:29:31 PM >

(in reply to no_dice)
Post #: 15
RE: Ok, I got past the screen problem now this - 12/9/2007 2:17:17 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi Mike,

We are trying to figure this one out - so far we cannot duplicate it here, but it's currently our top priority unresolved issue. Hopefully Marshall will be able to chime in with some more ideas soon.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to msinnot1)
Post #: 16
RE: Ok, I got past the screen problem now this - 12/9/2007 2:50:31 AM   
Marshall Ellis


Posts: 5630
Joined: 10/2/2001
From: Dallas
Status: offline 		I'm flat out confused as well. This is definitely something coming from windows since this error message is nowhere in my code but it is coming in response to some type of request where mem/space is an issue??? I am still digging...



_____________________________

Thank you

Marshall Ellis
Outflank Strategy War Games



(in reply to Erik Rutins)
Post #: 17
RE: Ok, I got past the screen problem now this - 12/9/2007 3:59:52 AM   
no_dice

 

Posts: 41
Joined: 1/12/2007
Status: offline 		Marshall, I did a defrag and scandisk just to make sure nothing was corrupted. Let me know if you want to see anything further or want me to try running anything differently.

(Is there a way to bypass the splash screen and get right into the game? It would make testing a lot quicker).

Cheers

No Dice

(in reply to Marshall Ellis)
Post #: 18
RE: Ok, I got past the screen problem now this - 12/9/2007 4:17:39 AM   
msinnot1

 

Posts: 69
Joined: 7/1/2005
Status: offline
quote:

ORIGINAL: Marshall Ellis

I'm flat out confused as well. This is definitely something coming from windows since this error message is nowhere in my code but it is coming in response to some type of request where mem/space is an issue??? I am still digging...



Marshall, Erik

Thanks guys. Not sure what's going on but after posting my first message, I did a couple of reboots and the game seems to be working fine now... I have been able to load the setup screen and even play a turn or two. Unfortunately, since I have only had the game for a few hours now and never played the original board game, I have no clue what to do next! Guess it's off to read the manual now.

I will post to this thread again if the error returns.

Thanks

(in reply to Marshall Ellis)
Post #: 19
RE: Ok, I got past the screen problem now this - 12/9/2007 4:33:26 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		So your problem was spontaneously solved by rebooting, with _no_ other changes?

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to msinnot1)
Post #: 20
RE: Ok, I got past the screen problem now this - 12/9/2007 1:58:55 PM   
msinnot1

 

Posts: 69
Joined: 7/1/2005
Status: offline
quote:

ORIGINAL: Erik Rutins

So your problem was spontaneously solved by rebooting, with _no_ other changes?


As far as I can tell, yes...

I performed no device driver updates nor did I make any security changes since my ID was already part of the Local Admin group. As best I can remember, I installed the game and encountered the error. I then searched the Tech Support Forum for similar errors and checked the local admin rights. Having no success. I shut everything down and took the dog for a walk. I came back later restarted the computer and found that the game would now start. Hmm, maybe the dog figured something out when I wasn't looking.

One important thing to note is that I did not reboot my computer in between installing the game and attempting to play it the first time. Might that have been the cause of the error?

Thanks
Mike

(in reply to Erik Rutins)
Post #: 21
RE: Ok, I got past the screen problem now this - 12/9/2007 1:59:17 PM   
ess1

 

Posts: 238
Joined: 9/13/2004
From: Newport, Shropshire, U.K.
Status: offline
quote:

ORIGINAL: Erik Rutins

So your problem was spontaneously solved by rebooting, with _no_ other changes?

Erik,
Me too. Had visions of uninstalling etc
If I do uninstall I presume that I can utilise the d/l set-up?

_____________________________


(in reply to Erik Rutins)
Post #: 22
RE: Ok, I got past the screen problem now this - 12/9/2007 3:10:40 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Yes, you can always reinstall from the downloaded file.

This is truly puzzling - I can't think of anything we're doing on install that would cause this error and then resolve on a reboot...

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to ess1)
Post #: 23
RE: Ok, I got past the screen problem now this - 12/9/2007 9:03:04 PM   
no_dice

 

Posts: 41
Joined: 1/12/2007
Status: offline 		I also tried uninstalling and re-installing onto another drive just to make sure there wasn't any corruption in the installed files. Same thing.

I did a google on the error message and it looks like it might be a red herring. Lots of different problems network stuff, games, etc etc) coming up with the same message.

Marshall, what did you code this in? Perhaps that will help narrow things down a bit from the 23 pages of results.

Cheers

No Dice

(in reply to Erik Rutins)
Post #: 24
RE: Ok, I got past the screen problem now this - 12/9/2007 11:41:04 PM   
Marshall Ellis


Posts: 5630
Joined: 10/2/2001
From: Dallas
Status: offline 		This was done in C++, utlizing the Borland C/C++ Builder.
I am researching this...



_____________________________

Thank you

Marshall Ellis
Outflank Strategy War Games



(in reply to no_dice)
Post #: 25
RE: Ok, I got past the screen problem now this - 12/12/2007 6:22:59 AM   
no_dice

 

Posts: 41
Joined: 1/12/2007
Status: offline 		Any word?

(in reply to Marshall Ellis)
Post #: 26
RE: Ok, I got past the screen problem now this - 12/12/2007 11:22:05 AM   
ess1

 

Posts: 238
Joined: 9/13/2004
From: Newport, Shropshire, U.K.
Status: offline 		Erik et al,

I have had this happen again. Reboot cured it.
Not sure if this is relevant:
When loading programme a small black square appears - some sort of batch file perhaps? I think I saw a DOS (??) cmd: c\.... too fast to read anything else. Square disappears and load continues.

_____________________________


(in reply to no_dice)
Post #: 27
RE: Ok, I got past the screen problem now this - 12/12/2007 2:23:03 PM   
Marshall Ellis


Posts: 5630
Joined: 10/2/2001
From: Dallas
Status: offline 		ess1:

That is the security program executing to ensure that we all are following the rules :-)
That should be normal.

No-dice:

I have not been able to find anything yet but haven't had much of a chance to go deep yet. Stay tuned...





_____________________________

Thank you

Marshall Ellis
Outflank Strategy War Games



(in reply to ess1)
Post #: 28
RE: Ok, I got past the screen problem now this - 12/12/2007 8:05:35 PM   
chuckj118

 

Posts: 110
Joined: 12/7/2007
From: SC, USA
Status: offline 		I had this occur early on as well.  I thought it was due to some kind of corruption left in memory by the game.  I had left an active game, hit "NEW GAME" and got the error shortly there after.  So I just went all the way out of the game, re-entered it and everything was fine.  I don't think its happened since day 1 or 2.

Just my two cents for what its worth...

(in reply to Marshall Ellis)
Post #: 29
RE: Ok, I got past the screen problem now this - 12/12/2007 11:48:33 PM   
Marshall Ellis


Posts: 5630
Joined: 10/2/2001
From: Dallas
Status: offline 		Hello all:

I have been enlightened at the "Not enough storage space to process this command" error. It is definitely coming fom the O/S and it is the classic NOT_ENOUGH_MEMORY_ERROR in Windows language. The O/S is saying that there is not enough RAM nor HD space to utilize as Virtual storage for the RAM shortfall. The best I can say at this point is the old "Free up some RAM and HD space and reboot" then retry. I will continue to monitor this since I do not know where this is being caused at in the program. I am checking the mem available and I would think that you would see my error but it looks as if it just isn't making it there. I'm not considering this closed and in fact I'm running on a few lower line DELL laptops with XP as we speak since XP looks to be the inflicted O/S. I'll keep you posted on any findings.





_____________________________

Thank you

Marshall Ellis
Outflank Strategy War Games



(in reply to chuckj118)
Post #: 30
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