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CC: MT Physical Versions Now Available! - 11/27/2007 10:34:41 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi Everyone,

We just set the physical versions (i.e. boxed copy or boxed copy + download) of Close Combat: Modern Tactics live. Thanks for your patience with these. We expect to have stock of these in our warehouse by December 14th, so we don't advise using expedited shipping if you want them before then as it won't change the back-order portion of the delay. We will ship out as soon as they are in stock. If you don't see the physical versions this instant, the store cache may still be clearing, so check back in an hour or two.

Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Post #: 1
RE: CC: MT Physical Versions Now Available! - 11/27/2007 11:45:41 PM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline 		Woo Hoo! Now, how about adding it to the Holiday specials?

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to Erik Rutins)
Post #: 2
RE: CC: MT Physical Versions Now Available! - 12/2/2007 12:43:13 AM   
CptJake

 

Posts: 10
Joined: 11/20/2007
From: Ft Stewart area, GA, USA
Status: offline 		Is there a way to "upgrade" to a physical copy after having already bought the download version?

Jake

(in reply to TheHellPatrol)
Post #: 3
RE: CC: MT Physical Versions Now Available! - 12/9/2007 11:15:53 AM   
GS_v_Witzleben

 

Posts: 6
Joined: 4/9/2007
Status: offline
quote:

ORIGINAL: CptJake

Is there a way to "upgrade" to a physical copy after having already bought the download version?

Jake



regards

GS_v_Witzleben

(in reply to CptJake)
Post #: 4
RE: CC: MT Physical Versions Now Available! - 12/11/2007 7:28:02 PM   
CptJake

 

Posts: 10
Joined: 11/20/2007
From: Ft Stewart area, GA, USA
Status: offline 		So, is there a way to upgrade to the physical copy?

Jake

(in reply to GS_v_Witzleben)
Post #: 5
RE: CC: MT Physical Versions Now Available! - 12/16/2007 12:54:15 PM   
GS_v_Witzleben

 

Posts: 6
Joined: 4/9/2007
Status: offline 		well, seems they are ashamed of not giving the chance to upgrade....and thats why no answer...

(in reply to CptJake)
Post #: 6
RE: CC: MT Physical Versions Now Available! - 1/4/2008 4:39:35 PM   
attila

 

Posts: 2
Joined: 1/4/2008
Status: offline 		I got my box last week; it was broken and only contained 1 disc. called the number on the invoice (I'm in the UK) and it was unobtainable. I then emailed the address on the invoice and have had no reply after 5 days; ditto i emailed the Matrix contact email and again got no reply. Unusual this as in the past Matrix have been pretty good; so if a Matrix moderator reads this please let me know what to do; I will, unless told otherwise, mail the broken box and single disc back to the UK distributor and await a replacement.

(in reply to GS_v_Witzleben)
Post #: 7
RE: CC: MT Physical Versions Now Available! - 1/4/2008 7:55:30 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Attila,

Please e-mail me with your order number and we'll get you a new undamaged copy.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to attila)
Post #: 8
RE: CC: MT Physical Versions Now Available! - 1/7/2008 11:18:17 AM   
attila

 

Posts: 2
Joined: 1/4/2008
Status: offline 		Hi erik,
Have emailed you. Did you get it?
Kindest
Attila

(in reply to Erik Rutins)
Post #: 9
RE: CC: MT Physical Versions Now Available! - 1/8/2008 9:15:42 PM   
CptJake

 

Posts: 10
Joined: 11/20/2007
From: Ft Stewart area, GA, USA
Status: offline 		I'll try again....  If we ordered before a physical copy was availabvle, is there a way to upgrade to get the physical copy?

Jake (who is pretty sick of feeling ignored)

(in reply to attila)
Post #: 10
RE: CC: MT Physical Versions Now Available! - 1/24/2008 12:50:56 AM   
tahoman

 

Posts: 2
Joined: 12/22/2005
Status: offline 		I'm also very curious for an answer to CptJake's question as there are quite a few of us who have purchased this game prior to it being available as a physical copy, and would like to buy one now without have to pay the full purchase price.

(in reply to CptJake)
Post #: 11
RE: CC: MT Physical Versions Now Available! - 1/24/2008 12:59:43 AM   
CptJake

 

Posts: 10
Joined: 11/20/2007
From: Ft Stewart area, GA, USA
Status: offline 		Don't hold your breathe waiting for an answer...   I emailed the question to support@matrixgames.com  as well and got blown off trying that as well.

(in reply to tahoman)
Post #: 12
RE: CC: MT Physical Versions Now Available! - 1/24/2008 2:37:38 AM   
Fred98


Posts: 4430
Joined: 1/5/2001
From: Wollondilly, Sydney
Status: offline 		My matrix wargames are never graphics heavy so I always download

The download for CCMT is very large so I chose to buy a physical copy without a downlaod.

My physical copy arrived some 3 or weeks ago and the replacement CD ( because CD 2 was missing) arrived this week.


-



_____________________________


(in reply to CptJake)
Post #: 13
RE: CC: MT Physical Versions Now Available! - 1/24/2008 4:41:49 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
quote:

ORIGINAL: tahoman
I'm also very curious for an answer to CptJake's question as there are quite a few of us who have purchased this game prior to it being available as a physical copy, and would like to buy one now without have to pay the full purchase price.


The plan is... yes, but we are at the mercy of DR's schedule for setting up upgrades. It's a time consuming manual process. I hope we'll have the first upgrade coupons by February. We do have a commitment from DR to work with us to do this, there just hasn't been time yet.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to tahoman)
Post #: 14
RE: CC: MT Physical Versions Now Available! - 1/24/2008 8:20:21 AM   
tahoman

 

Posts: 2
Joined: 12/22/2005
Status: offline 		Thanks for an answer Erik. I appreciate it.

(in reply to Erik Rutins)
Post #: 15
RE: CC: MT Physical Versions Now Available! - 4/3/2008 1:45:40 PM   
GS_v_Witzleben

 

Posts: 6
Joined: 4/9/2007
Status: offline 		sorry, english isn´t my native language,

will there a cheaper solution for only download buyers to get the box, or will not?

7€ instead of another 28€ sounds great....will it be that cheap?

(in reply to tahoman)
Post #: 16
RE: CC: MT Physical Versions Now Available! - 9/2/2008 11:47:22 AM   
GS_v_Witzleben

 

Posts: 6
Joined: 4/9/2007
Status: offline 		thx4nothing!

(in reply to GS_v_Witzleben)
Post #: 17
RE: CC: MT Physical Versions Now Available! - 11/20/2008 2:17:52 PM   
CptJake

 

Posts: 10
Joined: 11/20/2007
From: Ft Stewart area, GA, USA
Status: offline 		So here we are, just over a year since I bought this game. Has any one figure out whether or not original digital customers can upgrade to the physical product?

The total lack of an answer to this question is preventing me from buying other Matrix games.

Please at least have the decency to answer my question.

Thanks

Jake

(in reply to Erik Rutins)
Post #: 18
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