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Physical Version Temporarily Out of Stock

 
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Physical Version Temporarily Out of Stock - 12/13/2007 8:47:34 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi everyone,

Due to unexpectedly high holiday sales, we have run out of GOA boxed copies. This would normally be a brief interruption, but based on feedback here we were in the process of reorganizing and re-editing the manual. We've decided to complete that process before re-printing as we would not make Christmas with the new stock in either case. This means the earliest we'll have new copies in stock for the physical version (download is of course unaffected) is February, 2008.

If you are waiting for a boxed copy that is currently back-ordered, I realize this is unwelcome news especially at this time of year. We thought we had enough stock to make it well into January, but obviously we were wrong. If you ordered the digital+physical version, you can still download and play right away. If you ordered physical only and want to change your order, you can contact us at support@matrixgames.com.

The silver lining is that the new boxed copies once they do ship, will come with an updated manual. We will also make a PDF version of the update manual available to all customers via the Members Club.

Thanks for your patience and understanding.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Post #: 1
RE: Physical Version Temporarily Out of Stock - 12/13/2007 9:33:06 PM   
Helpless


Posts: 15793
Joined: 8/27/2004
Status: offline
quote:

Due to unexpectedly high holiday sales, we have run out of GOA boxed copies.


Bad news with good flavor... or vice versa :)

Glad that GOA selling good, probably the best title I bought from matrix this year..

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Erik Rutins)
Post #: 2
RE: Physical Version Temporarily Out of Stock - 12/13/2007 11:05:46 PM   
Shawkhan

 

Posts: 125
Joined: 3/1/2006
Status: offline 		Your marketing department needs to speak firmly to production. I have been waiting patiently(more or less) for three titles from Matrix, only to be told they are back-ordered. I have another couple titles I would have liked  to have before Christmas, but enough is enough until your shipping department gets its act together.

(in reply to Helpless)
Post #: 3
RE: Physical Version Temporarily Out of Stock - 12/13/2007 11:13:34 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Shawkhan,

Which other titles are you waiting on? As far as I know, virtually everything else is either already shipping or shipping this week. GOA got caught in between a rock and a hard place. We had severe printer issues that required us to switch printers right during what for us is the start of the holiday season. We also had to change warehouse procedures at the same time. This resulted in the rapid decrease of GOA stock being missed. That combined with the update of the GOA manual to change what should have been "just in time" to "too late".

You can still order the digital + physical version, which lets you download right now to play and then the physical version will arrive as soon as it's ready.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Shawkhan)
Post #: 4
RE: Physical Version Temporarily Out of Stock - 12/13/2007 11:26:26 PM   
Shawkhan

 

Posts: 125
Joined: 3/1/2006
Status: offline 		I have previously ordered CEAW and the John Tiller Battleground series for ACW and Napoleonic Battles. Since I wanted to give them as presents at a Christmas party I am holding on the 15th, it looks like I will be looking for alternative gifts for my wargaming friends. Guess I will just have to keep them for myself.

(in reply to Erik Rutins)
Post #: 5
RE: Physical Version Temporarily Out of Stock - 12/13/2007 11:34:19 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Shawkhan,

If you ordered them all as one order, then I'm guessing one is holding up the other as CEAW is certainly in stock and has been shipping out for months. The Battleground series manuals just got to our warehouse today and are now shipping out. We've had a back-order notice on those since the physical versions appeared, which stated that we expected them to ship out around the 14th so we were very up front about that and in fact they are shipping out a day earlier than planned.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Shawkhan)
Post #: 6
RE: Physical Version Temporarily Out of Stock - 12/14/2007 12:45:09 AM   
SMK-at-work

 

Posts: 3396
Joined: 8/28/2000
From: New Zealand
Status: offline
quote:

ORIGINAL: Erik Rutins

Due to unexpectedly high holiday sales,


I hope this helped http://www.battlefront.com/discuss/ultimatebb.php?ubb=get_topic;f=9;t=022885;p=1

:)

(in reply to Erik Rutins)
Post #: 7
RE: Physical Version Temporarily Out of Stock - 12/14/2007 1:11:58 AM   
Shawkhan

 

Posts: 125
Joined: 3/1/2006
Status: offline 		Guns of August is certainly worth waitng for; it is simply the best WWI SIMULATION I have ever seen. It is also a wonderfully playable GAME as well.

(in reply to SMK-at-work)
Post #: 8
RE: Physical Version Temporarily Out of Stock - 12/14/2007 12:17:27 PM   
Alan Sharif

 

Posts: 1108
Joined: 8/1/2001
From: UK.
Status: offline 		Totally agree, a FANTASTIC game, very enjoyable and a believeable simulation.

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A Sharif

(in reply to Shawkhan)
Post #: 9
RE: Physical Version Temporarily Out of Stock - 12/15/2007 5:03:34 AM   
ejs6263


Posts: 239
Joined: 6/6/2005
Status: offline 		Hey, Erik:

Any word on whether we beta testers will be receiving physical copies of GOA?

(in reply to Alan Sharif)
Post #: 10
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