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RE: IMPORTANT: Bundle Discount Links!

 
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RE: IMPORTANT: Bundle Discount Links! - 11/28/2007 11:46:46 PM   
BlindOldUmp


Posts: 104
Joined: 1/24/2007
From: The North Coast of the USA
Status: offline 		Eric - Wondering if you got my trouble ticket yet ??? Haven't heard back from DR yet ???

(in reply to Erik Rutins)
Post #: 31
RE: IMPORTANT: Bundle Discount Links! - 11/29/2007 1:48:26 AM   
Bedford Incident

 

Posts: 5
Joined: 11/28/2007
Status: offline 		All Quiet on the Western Front.  I got through the ordering, downloading and setup without a hitch.  Best of all, it's the same great game that I remember playing so many years ago, the one I bought on 5 1/4 inch floppies, back when machines ended in -86 instead of -ium.

Thanks, Erik, from a happy customer.  Now, if you'll excuse me, I've got a frigate or two to send to Davy Jones.

(in reply to Erik Rutins)
Post #: 32
RE: IMPORTANT: Bundle Discount Links! - 11/29/2007 1:58:15 AM   
BlindOldUmp


Posts: 104
Joined: 1/24/2007
From: The North Coast of the USA
Status: offline 		Forget it - turns out my CC company thought buying a computer and software and prescriptions on the same day might constitute fraud .......

(in reply to BlindOldUmp)
Post #: 33
RE: IMPORTANT: Bundle Discount Links! - 12/3/2007 12:05:06 AM   
BlindOldUmp


Posts: 104
Joined: 1/24/2007
From: The North Coast of the USA
Status: offline 		There was a question on the HULL grouip wanting to know if the bundles were to be extended to the box sets as well. how to answer that now that the box sets are available ???

thanks

(in reply to Erik Rutins)
Post #: 34
RE: IMPORTANT: Bundle Discount Links! - 12/11/2007 10:58:20 PM   
bink

 

Posts: 149
Joined: 12/3/2006
Status: offline 		Erik,

When will the box set bundle links be made available?

Thanks,

bink

(in reply to BlindOldUmp)
Post #: 35
RE: IMPORTANT: Bundle Discount Links! - 12/13/2007 8:34:00 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Sorry folks, the Physical discount bundle links were posted to our Buy Now section, but hadn't been updated here in this thread. I just posted the physical discount bundle links in the first post of this thread.

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to bink)
Post #: 36
RE: IMPORTANT: Bundle Discount Links! - 12/14/2007 9:50:26 AM   
smiley1081

 

Posts: 3
Joined: 12/14/2007
Status: offline 		I ordered on December 5th, #1636745032, following the link
but it charged me $89.98...


quote:

*Sub Total: $89.98*
*Tax: $19.38*
*Shipping: $6.92*
*Total: $116.28*

(in reply to Erik Rutins)
Post #: 37
RE: IMPORTANT: Bundle Discount Links! - 12/14/2007 4:34:55 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Was that the digital version you ordered or the physical version?

_____________________________

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CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to smiley1081)
Post #: 38
RE: IMPORTANT: Bundle Discount Links! - 12/24/2007 7:04:57 AM   
Himself

 

Posts: 1
Joined: 12/24/2007
Status: offline 		So will those of us that paid for H3 be able to get a discount to purchase HCE? Otherwise I am not buying HCE and probably not any more Matrix products..ever. There are too many other gaming opportunities to play Harpoon with this bad taste in my mouth.

(in reply to Erik Rutins)
Post #: 39
RE: IMPORTANT: Bundle Discount Links! - 12/24/2007 12:15:20 PM   
Hertston


Posts: 3564
Joined: 8/17/2002
From: Cornwall, UK
Status: offline
quote:

ORIGINAL: Himself
So will those of us that paid for H3 be able to get a discount to purchase HCE? Otherwise I am not buying HCE and probably not any more Matrix products..ever. There are too many other gaming opportunities to play Harpoon with this bad taste in my mouth.


No, seemingly. That pissed me off at the time, too... but I suppose in retrospect we all knew HCE was coming when we bought H3 and nobody mentioned a discount before HCE was released, so we are not 'losing' but those new to Harpoon are 'gaining'. Sometimes it pays to be late, I suppose. Too late now.

I guess the likely numbers of 'bundle' buyers who wouldn't otherwise buy both, those who have H3 but wouldn't pay the full price for HCE , and the possible loss of customer goodwill was factored into their calculations. They have their mortgages to pay, hence their call and our decision how we spend our money. I bought it and, for the record, am certainly not regretting it.

(in reply to Himself)
Post #: 40
RE: IMPORTANT: Bundle Discount Links! - 12/30/2007 2:05:37 PM   
smiley1081

 

Posts: 3
Joined: 12/14/2007
Status: offline
quote:

ORIGINAL: Erik Rutins

Was that the digital version you ordered or the physical version?


Ah, yes, you are right, that was the price for the download bundle, sorry.

BTW, given that the physical bundles are delayed, couldn't we also have to download option, which was not part of the physical bundle?

Moreover, Happy New Year!

(in reply to Erik Rutins)
Post #: 41
RE: IMPORTANT: Bundle Discount Links! - 12/30/2007 3:28:29 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Unfortunately, when it comes to discount bundles we actually _can't_ offer a digital+physical bundle. To make a long story short, the "digital+physical" version of each product is already a bundle and the store is not technically capable at this time of doing a "bundle of a bundle" so are limited to digital only and physical only discount bundles.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to smiley1081)
Post #: 42
RE: IMPORTANT: Bundle Discount Links! - 1/7/2008 3:38:43 AM   
SonarMB


Posts: 38
Joined: 6/8/2007
Status: offline 		Im with the ANW crowd. And I am also fiscally challenged. No fair

_____________________________

The ocean has no compassion, no faith, no law, no memory. Its fickleness is to be held true to man's purpose only by an undaunted resolution and by sleepless, armed, jealous vigilance in which, perhaps, there has always been more hate than love.

(in reply to Erik Rutins)
Post #: 43
RE: IMPORTANT: Bundle Discount Links! - 3/8/2008 9:48:07 PM   
smiley1081

 

Posts: 3
Joined: 12/14/2007
Status: offline 		Well, my order is still AWOL, backordered, pending shipping.

Three months of interest in the wrong bank account, yours instead of mine.

All the emails sent, unanswered.

Now I want my package by the end of next week, or else.

(in reply to smiley1081)
Post #: 44
RE: IMPORTANT: Bundle Discount Links! - 8/23/2008 12:16:40 AM   
jomni


Posts: 2827
Joined: 11/19/2007
Status: offline 		I'm having trouble with the US Digital Download order of HCE.  It always includes ANW in the cart.  Can delete everything but ANW.  What's the point of having two Harpoon games?  I just want HCE.  Does this mean everyone is forced to buy ANW? Looks like I'll buy HCE from another source instead.

(in reply to smiley1081)
Post #: 45
Problem - 8/23/2008 12:24:49 AM   
hermanhum


Posts: 2209
Joined: 9/21/2005
Status: offline 		Maybe you can try NWS:

http://yhst-12000246778232.stores.yahoo.net/labohacoedw.html

_____________________________


(in reply to jomni)
Post #: 46
RE: Problem - 8/23/2008 12:45:21 AM   
jomni


Posts: 2827
Joined: 11/19/2007
Status: offline
quote:

ORIGINAL: hermanhum

Maybe you can try NWS:

http://yhst-12000246778232.stores.yahoo.net/labohacoedw.html


That's exactly what I'm about to do.

(in reply to hermanhum)
Post #: 47
Cant buy - 9/25/2008 8:51:35 AM   
IronRobb

 

Posts: 1
Joined: 9/25/2008
Status: offline 		I am trying to buy the bundle. I have tried with Paypal, by VISA, and an error shows all time ("cant verify your payment method, try another one"). I have tried europe link and usa link too.
I have emailed the customer service through the email form and no response.

I have bought two games before from digitalriver website, matrixgames section without problems.
Is there any or reported problem with this bundle?

_____________________________

En la pelea, se conoce al soldado; sólo en la Victoria, se conoce al caballero. Jacinto Benavente

(in reply to Erik Rutins)
Post #: 48
RE: Cant buy - 9/25/2008 11:45:54 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi, please use our Help Desk (click on the Support link in the top nav bar) to submit a query to us with your order number (it's generated before the order completes) and we can get to the bottom of this. The bundles are about to end, so please submit that request today.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to IronRobb)
Post #: 49
RE: IMPORTANT: Bundle Discount Links! - 10/7/2008 4:26:43 PM   
Greg Wilcox

 

Posts: 361
Joined: 4/14/2006
Status: offline 		The Bundle Discount has ended and the links will no longer work.

-Greg

< Message edited by Greg Wilcox -- 10/7/2008 4:27:32 PM >

_____________________________

Greg Wilcox
Production Assistant

(in reply to Erik Rutins)
Post #: 50
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