Online 0rdering:different shipping address

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All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> Online 0rdering:different shipping address

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Online 0rdering:different shipping address - 1/24/2008 10:03:31 PM

coltom

Posts: 13
Joined: 7/12/2003
From: fl,usa
Status: offline

I tried to order the John Tiller Napoleonic/ Civil War games today. I wanted them shipped to my son who is at a different address, phone number,etc. After completeing the cc information and supplying a different shipto address the process seems to have 'hung up' awaiting my banks reply. I know the is no problem with the cc, is it possible that the different name, address, phone number in the shipto address is causing a problem? Has anyone else successfully used an alternate shipping address?

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coltom

Post #: 1

RE: Online 0rdering:different shipping address - 1/24/2008 10:44:44 PM

JAMiAM

Posts: 6165
Joined: 2/8/2004
Status: offline

I don't know what Matrix's and Digital River's policies are, but it is highly unusual for online merchants to allow shipping of product ordered with a credit card to be shipped to any address other than the mailing address on the credit card. For obvious reasons.

(in reply to coltom)

Post #: 2

RE: Online 0rdering:different shipping address - 1/26/2008 6:50:22 PM

coltom

Posts: 13
Joined: 7/12/2003
From: fl,usa
Status: offline

Thank you for your reply. Upon further reflection , what you said should have been obvious to me also.

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coltom

(in reply to JAMiAM)

Post #: 3