Periodic startup error

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All Forums >> [New Releases from Matrix Games] >> Empires in Arms the Napoleonic Wars of 1805 - 1815 >> Tech Support >> Periodic startup error

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Periodic startup error - 2/21/2008 3:19:54 AM

Donaldisten

Posts: 7
Joined: 2/21/2008
Status: offline

Frequently, but constantly, I get this error when trying to start EiA:
�Access violation at address 73B03BA9 in module �AVIFIL32.DLL�. Write of address 00000001"
When I click "ok" the game starts, either in part of the screen or being too big for the screen.
After killing EiA and restarting the program run fine.

Donaldisten

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RE: Periodic startup error - 2/21/2008 5:34:50 PM

Jimmer

Posts: 1968
Joined: 12/5/2007
Status: offline

Are you running from a user account that does not have admin rights?

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At LAST! The greatest campaign board game of all time is finally available for the PC. Can my old heart stand the strain?

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RE: Periodic startup error - 2/21/2008 5:57:37 PM

Donaldisten

Posts: 7
Joined: 2/21/2008
Status: offline

No I am running on a stand alone XP system.

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RE: Periodic startup error - 2/21/2008 7:54:24 PM

Jimmer

Posts: 1968
Joined: 12/5/2007
Status: offline

So do I, but I don't grant admin rights to the "typical" users. It would be bad security practice for a security professional to do that. Or, anybody else, for that matter.

I asked because I saw a similar issue, and the problem was that the installation process for the game had not granted "full control" to all users. It accepted the default, which was full control to the current user and administrators (members of the administrators local group on the XP box), so typical (non-admin) users got access control errors at various points.

Sounds like you don't have this problem, so you'll have to wait for one of the Matrix guys to say something. Sorry.

_____________________________

At LAST! The greatest campaign board game of all time is finally available for the PC. Can my old heart stand the strain?

(in reply to Donaldisten)

Post #: 4

RE: Periodic startup error - 2/21/2008 8:18:43 PM

Donaldisten

Posts: 7
Joined: 2/21/2008
Status: offline

No need to appologise.
Any input is welcome.
Thanks

(in reply to Jimmer)

Post #: 5

RE: Periodic startup error - 3/5/2008 12:15:15 AM

Donaldisten

Posts: 7
Joined: 2/21/2008
Status: offline

Still having this problem.
Any reply from Matrix people?

(in reply to Donaldisten)

Post #: 6

RE: Periodic startup error - 3/5/2008 10:48:16 PM

Greg Wilcox

Posts: 361
Joined: 4/14/2006
Status: offline

Two things...

The first thing I have to ask is what kind of firewall/anti-virus system you have running? (It shouldn't be interfearing but you never know)

The second, could you provide us with a DirectX Diag file?

Thanks and sorry for the delay in responding,

-Greg

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Greg Wilcox
Production Assistant