game not loading "not available"

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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: Wacht am Rhein >> Tech Support >> game not loading "not available"

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game not loading "not available" - 10/30/2008 8:44:52 PM

brianlala

Posts: 52
Joined: 6/26/2008
Status: offline

Hello,

I downloaded the game about 30 minutes ago and installed it. I also patched to 4.50 via the auto updater as mentioned the the main message board page. The problem is that whenever I click "play" or "play classic cc4" from the matrix games start up menu I get a message titled "close combat error" which says "not available".

I've never had a problem getting any of the other numerous Matrix Games software that I've bought to work (including the other 2 Close Combats from Matrix Games). My system specs are: Windows XP, core 2 duo T9300 processor, and a geforce 8400M GS Nvidia graphics card.

I've attempted some of the usual fixes to get the game to work like reinstalling it several times and entering my serial number again or restarting my computer but nothing seems to work. Any ideas on what I could be doing wrong? I'm downloading the game for a third time right now in the chance that something was wrong with my two previous downloads from matrix games but other than that I am out of ideas. Any help would be much appreciated.

Post #: 1

RE: game not loading "not available" - 10/31/2008 3:04:46 AM

brianlala

Posts: 52
Joined: 6/26/2008
Status: offline

I solved my problem and I'll post the solution in case anyone else experiences.

Apparently many moons ago I had changed the hardware acceleration settings on my computer to play some old dos or earlier windows games. I right-clicked, then selected "properties", then selected "settings", then selected "advanced", then selected the "troubleshoot" tab, and pushed "hardware acceleration" to full which cured my close combat IV troubles.

Now the game plays great and I can delve into another fun matrix title (my ninth!!!).

(in reply to brianlala)

Post #: 2

RE: game not loading "not available" - 10/31/2008 3:08:15 AM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

Great news

thanks

Attachment (1)

< Message edited by Andrew Williams -- 10/31/2008 3:11:53 AM >

(in reply to brianlala)

Post #: 3

RE: game not loading "not available" - 11/2/2008 1:40:27 AM

Platoon_Michael

Posts: 1119
Joined: 3/9/2003
Status: offline

Wasnt sure where to post this.

When switching back and forth from the game to my desktop (via the windows key)
I had lost sound twice and once the end battle screen had moved down and to the left,not allowing me to use the next button.

(in reply to Andrew Williams)

Post #: 4

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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: Wacht am Rhein >> Tech Support >> game not loading "not available"

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