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A question to ask Matrix Games before ordering Guns Of August - please treat as URGENT

 
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A question to ask Matrix Games before ordering Guns Of ... - 1/4/2009 10:15:58 PM   
AKAGI7137

 

Posts: 35
Joined: 7/8/2007
Status: offline
I have already asked this question below but have not received any kind of response on the question. I have reposted in the hope that somebody will return from Matrix Games,see it at the top, and answer the question before the Jan 7th Sales End Deadline –

I am in the UK – if I buy Guns Of August now, Jan 5th 2009, will I get the new/revised manual mentioned in the link below in PRINTED form:

http://www.matrixgames.com/forums/tm.asp?m=1666194

i.e has the ‘new gold master and the new print run’ mentioned in this link become a reality and filtered through to the stocks being sent out.

I am a collector and if things haven’t caught up yet I would rather wait.

It goes without saying I have also raised a ‘help issue’ under the members area but, presumably due to the holidays, this has gone without an answer.

Hopefully somebody can clarify the position in time.
Post #: 1
RE: A question to ask Matrix Games before ordering Guns... - 1/6/2009 9:53:52 PM   
AKAGI7137

 

Posts: 35
Joined: 7/8/2007
Status: offline
Bump

There is now only 24 hours left to the sale. All I want, especially considering this is my second post, is what will I get for my money.

Very frustrating.

(in reply to AKAGI7137)
Post #: 2
RE: A question to ask Matrix Games before ordering Guns... - 1/7/2009 5:41:34 AM   
Stwa


Posts: 484
Joined: 8/12/2005
Status: offline

quote:

ORIGINAL: AKAGI1708

Bump

There is now only 24 hours left to the sale. All I want, especially considering this is my second post, is what will I get for my money.

Very frustrating.


Why are you tormenting yourself like this, especially in front of the children?

(in reply to AKAGI7137)
Post #: 3
RE: A question to ask Matrix Games before ordering Guns... - 1/7/2009 5:44:03 AM   
Stwa


Posts: 484
Joined: 8/12/2005
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(in reply to AKAGI7137)
Post #: 4
RE: A question to ask Matrix Games before ordering Guns... - 1/7/2009 9:40:34 AM   
hjaco

 

Posts: 872
Joined: 3/23/2007
Status: offline
Hey I understand his frustration

Akagi1708 perhaps your request should better go through the "Support" section to Matrix? If you make a reference to your entry in this forum Matrix should be large enough to give you the discount regardless whether discount has expired or not.

Cheers

(in reply to Stwa)
Post #: 5
RE: A question to ask Matrix Games before ordering Guns... - 1/7/2009 10:01:41 AM   
AKAGI7137

 

Posts: 35
Joined: 7/8/2007
Status: offline
I must admit that I have already raised a help request before Xmas on Dec 21st but the reply I got yesterday didn't really answer the question. I have therefore had to go back via that channel as well as here on this forum.

Very frustrating.

(in reply to hjaco)
Post #: 6
RE: A question to ask Matrix Games before ordering Guns... - 1/8/2009 4:46:27 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Hi Akagi,

I'm sorry I didn't spot this before the sale ended. We don't have the staff to check every forum thread every day and unfortunately this slipped through. We were also on vacation until the 5th and I was out of the office yesterday due to weather, so forum time has been extremely limited.

To answer your question though, the printed manual is the original version. It has not yet been updated, only the PDF manual has. It will be updated when the original print run is used up.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to AKAGI7137)
Post #: 7
RE: A question to ask Matrix Games before ordering Guns... - 1/8/2009 11:04:35 PM   
AKAGI7137

 

Posts: 35
Joined: 7/8/2007
Status: offline
Thank you for coming back. Even though the sale s ended you have proved that I made the right 'call' by holding back form ordering - I didn't really miss anything

I am certain that I will buy the title but at a later date - the next sale say - so that I get the latest version. Of course I can raise the question of what print run we are on , the original or revised, at that time.

Cheers.

(in reply to Erik Rutins)
Post #: 8
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