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- 4/10/2002 4:39:39 AM   
Raverdave


Posts: 6520
Joined: 2/8/2002
From: Melb. Australia
Status: offline 		[QUOTE]Originally posted by Kensai
[B]

Whaaaaaaaaaaaaaaaaaaaaaaaa! Say, how old are you? Maybe you should go back and read my post again.
BTW Raverdave- it would certainly help if you read the complete topic, instead jumping other persons and making false statements. [/B][/QUOTE]

If I am going to attack someone in a post I will N A M E them....I don't see your name in any of my posts.......so you need to relax.....a lot.

_____________________________




Never argue with an idiot, he will only drag you down to his level and beat you with experience.

(in reply to Kensai)
Post #: 31
- 4/10/2002 6:56:12 AM   
Mojo

 

Posts: 915
Joined: 2/6/2002
From: Portland, Oregon USA
Status: offline 		Raverdave, Maybe we could work out some kind of barter thing. I'd buy the game and ship it to you and you could send me something Australian of equal value say.............. Rachel Griffiths (hehe) oops:D

(in reply to Kensai)
Post #: 32
- 4/10/2002 7:42:49 AM   
Raverdave


Posts: 6520
Joined: 2/8/2002
From: Melb. Australia
Status: offline 		[QUOTE]Originally posted by Mojo
[B]Raverdave, Maybe we could work out some kind of barter thing. I'd buy the game and ship it to you and you could send me something Australian of equal value say.............. Rachel Griffiths (hehe) oops:D [/B][/QUOTE] Lets seeeeeee....what don't I need any more???? Oh yeah....fancy a slightly used wife????:D

_____________________________




Never argue with an idiot, he will only drag you down to his level and beat you with experience.

(in reply to Kensai)
Post #: 33
- 4/10/2002 8:52:26 AM   
Fred98


Posts: 4430
Joined: 1/5/2001
From: Wollondilly, Sydney
Status: offline 		If you go to the home page of this web site Matrix has listed their international distributors.

I would hope, as somebody suggested earlier, that a master CD is sent to the distributors who burn CDs for the customers (us) and sends them on.

This would certainly cut shipping costs.

And of course the manual would be included on the CD in PDF format, further cutting costs.

-

(in reply to Kensai)
Post #: 34
- 4/10/2002 10:07:37 AM   
Mojo

 

Posts: 915
Joined: 2/6/2002
From: Portland, Oregon USA
Status: offline 		[QUOTE]Originally posted by Raverdave
[B] Lets seeeeeee....what don't I need any more???? Oh yeah....fancy a slightly used wife????:D [/B][/QUOTE]

Thanks my brother but after being with you she'd never settle for me.:(

(in reply to Kensai)
Post #: 35
my experiencie " buy to matrix " - 4/10/2002 7:52:33 PM   
marius

 

Posts: 24
Joined: 12/21/2001
Status: offline 		Hello people.

For my is most chip buy to matrix games store and fast delivery.

In monday buy mega desert fox campaign, thurday in the same week i recived the game in my home ( spain ) total. 47 u.s.
In spain if you bay the time of delivery is 1-2 week and the cost is around 55 u.s.

is easy, buy to matrix games store. great service and price respect to spanish customer.

Màrius

" a por ellos que son pocos y cobardes "

(in reply to Kensai)
Post #: 36
- 4/10/2002 8:19:50 PM   
Raverdave


Posts: 6520
Joined: 2/8/2002
From: Melb. Australia
Status: offline 		[QUOTE]Originally posted by Mojo
[B]

Thanks my brother but after being with you she'd never settle for me.:( [/B][/QUOTE]

Ha ! Wants makes you think that? After all she has put up with me for all these years.......after me it is all up-hill:D

_____________________________




Never argue with an idiot, he will only drag you down to his level and beat you with experience.

(in reply to Kensai)
Post #: 37
- 4/10/2002 8:32:11 PM   
kurtbj

 

Posts: 72
Joined: 5/15/2001
From: UK
Status: offline 		Don't know why people are b*tching about shipping costs. One of the Matrix dealers "Duchet" sells it for about £25. What's the problem??????????? Hell I would pay more than that for some chart game that I can finish and get bored with in a couple of weeks.

Jeez..... apologies to all the spams :D out there for some of my euro colleagues quick tempers.

People always want something for nothing.....

_____________________________

'Great Sage Equal of Heaven'

(in reply to Kensai)
Post #: 38
- 4/11/2002 12:14:49 AM   
chief


Posts: 1660
Joined: 9/28/2000
From: Haines City FL, USA
Status: offline 		Marius: Gracios on your reply, now I feel my comments were justified. Adios (You can tell I never took Spanish)
:D :D :) :cool:

_____________________________

"God Bless America and All the Young men and women who give their all to protect Her"....chief

(in reply to Kensai)
Post #: 39
- 4/11/2002 3:02:10 PM   
David Heath


Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline 		Hi Guys

I am real tired with another 18+ hour day under my belt. I have gone over this 100 times already but I do not want any of our fans / customers to think we do not care. We do and very much.

The cost to make the game is not huge but costs more then a person would think. We have to pay all the guys that worked on the game.... or there will be no more games.

The shipping cost are easy to answer. First we only ship with a tracking number plain and simple. Why? Our credit card company will not even think of protecting us unless we have a tracking number. We got REAL burnt when we did otherwise.

Also there is the cost of the warehouse and cost of our customer service. We offer toll free order service, operator support for tracking lost shippments, a Help Desk service for shipping and Billing issues. Name a wargame company that does any of this for its customers at this scale.

We also provide advance web service.... we have a shippment quoter, My Order Status allowing the customer to lookup and track his order.

The overhead.... this is one no one really ever takes serious. The cost of the office, computer equipment, development software, the internet network, Combat Net, the bandwidth.... oh the bandwidth and the web site are very large.

The volume of wargame sales are low if you want real wargames from us or designers like Gary Grigsby its got to be profitable to all of us.

Let me say that everyday we are looking into new things and we are always trying to bring the cost down.... if you been with us when we start you know how we grown.

So remember the game and shipping costs take a lot into account.

David Heath

(in reply to Kensai)
Post #: 40
- 4/11/2002 5:27:46 PM   
Marc von Martial


Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline 		I just ordered a US game title via Chips&Bits, now guess the amount of the cheapest shipping possibility to Germany ;)

_____________________________

Marc von Martial
instagram stream

(in reply to Kensai)
Post #: 41
- 4/11/2002 8:31:02 PM   
Les_the_Sarge_9_1

 

Posts: 4392
Joined: 12/29/2000
Status: offline 		Hey David did you just feel that......

That was a pat on the back man.

Don't sweat the negativity man.

Just like politics, you will go nuts trying to please everyone all the time.

Please who you can, the rest, well let them complain.

Last time I looked, I wasn't "entitled" to anything from Matrix.

Many ways to skin a cat, and some of us just have to look harder for that way.

Sure I bet you can reeeeeeealy swing a deal for players that live down the street from where you live.
But it's just plain stupid for someone not anywhere easy to reach, to expect identical service.

_____________________________

I LIKE that my life bothers them,
Why should I be the only one bothered by it eh.

(in reply to Kensai)
Post #: 42
- 4/16/2002 11:46:38 PM   
Adnan Meshuggi

 

Posts: 2220
Joined: 8/2/2001
Status: offline 		Shipping costs and more....

well, for uv or (hopefully not much later WitP) i want these games, urgently and i will pay the price.

For the comment of my angry german, well, i think some point are unseen.

1.) the price of a matrix game is okay
2.) the shipping costs for non-americans are (i don´t know why) extreme high
3.) the total costs for a customer to buy that game is extreme high
4.) many customers don´t buy the game = the game don´t get the success it should have (my opinion)

So, besides the angry feelings about robbery (from the shipping costs) we should think about success, for matrix (to make money) and (in my eyes equally important) for us, the customers....

I want wargames but sadly most guys today want some naked girls jumping through a dungeon (how booooooooooooring).

If we didn´t buy these games, they will not be developted. But, if we had to pay to 3rd parties 20+ $ for nothing (i think that was the 12,99 for one cd), i think twice.

Maybe it would be a smart idea, if matrix would "produce" the game in a country , which had a good and cheap delivery system and send the cd´s from there.... maybe it would be even cheaper for us buyers ?

On the other hand, i could use a relative (my aunt) to order and ship the game to me - but i´m to lazy, i will buy it in one of the online stores in germany, even if i pay extreme shipping costs. But other people will stay away, and these people are lost to the wonderful games of matrix.....

Now, for this very smart post, i want a full version of UV yesterday delivered to me
:D :D :D :D :D :D :D :D

hehe, couldn´t resist

_____________________________

Don't tickle yourself with some moralist crap thinking we have some sort of obligation to help these people. We're there for our self-interest, and anything we do to be 'nice' should be considered a courtesy dweebespit

(in reply to Kensai)
Post #: 43
- 4/17/2002 3:35:28 AM   
Sir George Head

 

Posts: 14
Joined: 4/16/2002
Status: offline 		Jolly good, jolly good.

(in reply to Kensai)
Post #: 44
- 4/17/2002 3:46:00 AM   
Mojo

 

Posts: 915
Joined: 2/6/2002
From: Portland, Oregon USA
Status: offline 		Gee Sir George you look very much like a fellow I once knew named Kensai. Any relation?:confused:

_____________________________

If something's not working you might want to tunk it a dite.
Mojo's Mom

(in reply to Kensai)
Post #: 45
- 4/17/2002 1:24:14 PM   
Sir George Head

 

Posts: 14
Joined: 4/16/2002
Status: offline 		jupp, just changed our nicks. shouldnt be too bad, since we had only about 20 posts or so.

My idea I'm afraid

(in reply to Kensai)
Post #: 46
the newest rip-off - 5/2/2002 6:37:02 PM   
Kensai

 

Posts: 81
Joined: 2/28/2002
From: Karlsruhe, Germany
Status: offline 		Tried to preorder UV today- guess what: the shipping costs are half as high as the product!!!

Dont come me with shipping costs are so high in the US- I bought many games in US stores and the shipping was around 10$ - 15$ highest. But 25 - 50 $ for SHIPPING is plain evil!

Well, I will try to get your nice product elsewhere.

(in reply to Kensai)
Post #: 47
- 5/2/2002 6:40:12 PM   
Kensai

 

Posts: 81
Joined: 2/28/2002
From: Karlsruhe, Germany
Status: offline 		Here ist the Amazon price for shipping from USA to Europe:

$4.99

(in reply to Kensai)
Post #: 48
- 5/2/2002 7:28:04 PM   
Marc von Martial


Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline 		That misses the additional $3.99 per item and is "Standard International Shipping" an option we do not have cause it would not allow tracking. Also you can defintly not compare Amazon´s special contracts with UPS or USPS and ours.

Here are the shipping prices from eb-games (a huge reseller for games) to Germany:

$26.00 per Shipment under $100.00
$41.00 per Shipment $100.00 or more

and they have only one option for shipping over here ;)

_____________________________

Marc von Martial
instagram stream

(in reply to Kensai)
Post #: 49
- 5/2/2002 9:15:00 PM   
Supervisor

 

Posts: 5166
Joined: 3/2/2004
Status: offline 		[QUOTE] Dont come me with shipping costs are so high in the US- I bought many games in US stores and the shipping was around 10$ - 15$ highest. But 25 - 50 $ for SHIPPING is plain evil! [/QUOTE]

Has anyone out there tried going to the USPS site on the web and check to see what the cost of shipping to Germany is? ([url]www.usps.gov[/url]) Now, Matrix isn't large enough to get real good deals from the USPS as to shipping, so I would say that their costs are very close to "retail".

I went out and checked, for a package of 8 oz. in weight (Global Express Mail (EMS)), the charges are $23. That's what the USPS charges, no one else. You have to go for this level to be able to get tracking for the package. This is not something that Matrix has any control over.

A fairly quick perusal of the foreign distributors came up with this:

Matrix . . . . . . . . . . ~$68.50
Duchet . . . . . . . . . .~$64.50 *
Mediamailonline . . . ~$73.00
Chips 'n Bits . . . . . .~$78.00
Ronald Rahn . . . . . .~$61.00 **

* Assuming registered & urgent shipping charge of £4.
** Assuming price for UV is same as La Grande Armee

Now, say I bought the item and mailed it to Germany, then the following postage would be charged (with no tracking capability or insurance):

If I can send it as an airmail letter (4-7 days): $4.00
If I can send it as Global Priority Mail - Flat-rate Envelope (large) (3-5 days): $9.00
If I send it Airmail Parcel Post (4-7 days): $14.00

So, total cost (via me), would be from $56.00 - $66.00 in total costs and something like 8-14 days for delivery.

Not a whole lot of difference (looks to be cheaper to go with Rahn if'n my assumptions are correct). If you don't like the shipping cost, the ones to talk to are the USPS, not Matrix.

This is just a rough estimate, don't quote me or anything. :D :D

My 2 bits worth.

_____________________________


(in reply to Kensai)
Post #: 50
- 5/2/2002 9:17:58 PM   
Les_the_Sarge_9_1

 

Posts: 4392
Joined: 12/29/2000
Status: offline 		Blah Blah Blah insert whine here Blah Blah Blah.

It costs my friend in Texas 2 bucks to send a cd anywhere in the world she **** well wants.

Anyone purchasing a cd from the US and paying more than a local US citizen (plus 2 bucks), is just not very bright period end of sentence.

Said it before, will say it again. If you don't want to pay shipping costs, don't. I know I don't.

Basic no frills mail, gotta love it.

_____________________________

I LIKE that my life bothers them,
Why should I be the only one bothered by it eh.

(in reply to Kensai)
Post #: 51
- 5/2/2002 9:28:29 PM   
Supervisor

 

Posts: 5166
Joined: 3/2/2004
Status: offline 		True enough. Wasn't sure whether there was any more to the game this time round than just the CD. So, I was conservative.

The packaging that I used here as a test piece turned out to be UPS rather than USPS (and with UPS you [B][I]need[/I] [/B] the extra padding :D :D :D).

_____________________________


(in reply to Kensai)
Post #: 52
Suddenly it cost $27 - 5/2/2002 11:43:27 PM   
morphin

 

Posts: 572
Joined: 4/26/2002
From: Switzerland
Status: offline 		HELP,


Untill yesterday ther was a $12.50 shipping cost (USPS) to europe (switzerland)
Where is it now?

Now it is $27

$27 is definitly to much to send it to switzerland

What is going on on the matrix store?

Andy

(in reply to Kensai)
Post #: 53
- 5/3/2002 12:47:09 AM   
Marc von Martial


Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline 		@morphin:

PLease see David´s reply at the UV board.

_____________________________

Marc von Martial
instagram stream

(in reply to Kensai)
Post #: 54
Thank's to the matrix people - 5/3/2002 1:12:23 AM   
morphin

 

Posts: 572
Joined: 4/26/2002
From: Switzerland
Status: offline 		Hi

Thank's a lot for the help form the matrix peoples. I really appreciate it.


Andy

(in reply to Kensai)
Post #: 55
Re: Suddenly it cost $27 - 5/3/2002 6:48:09 PM   
Adrian

 

Posts: 9
Joined: 2/14/2002
Status: offline 		[QUOTE]Originally posted by morphin
[B]HELP,


Untill yesterday ther was a $12.50 shipping cost (USPS) to europe (switzerland)
Where is it now?

Now it is $27

$27 is definitly to much to send it to switzerland

What is going on on the matrix store?

Andy [/B][/QUOTE]
------------------------------------------------
Try amazon.co.uk or amazon.de

I got LV from one of them for 50-60 sFR (I think, at least it was the cheapest alternative I could find)

(in reply to Kensai)
Post #: 56
- 5/3/2002 10:01:31 PM   
morphin

 

Posts: 572
Joined: 4/26/2002
From: Switzerland
Status: offline 		Hi

You can order UV from amazon????????? Or some other games from matrixgames?


Andy

(in reply to Kensai)
Post #: 57
- 5/3/2002 10:54:27 PM   
Marc von Martial


Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline 		[QUOTE]You can order UV from amazon????????? Or some other games from matrixgames? [/QUOTE]

It´s Chip´s & Bit´s ;)

_____________________________

Marc von Martial
instagram stream

(in reply to Kensai)
Post #: 58
- 5/6/2002 12:52:11 AM   
Adrian

 

Posts: 9
Joined: 2/14/2002
Status: offline 		[QUOTE]Originally posted by morphin
[B]Hi

You can order UV from amazon????????? Or some other games from matrixgames?


Andy [/B][/QUOTE]

Dont know about the other games since I was only looking for LV.

(in reply to Kensai)
Post #: 59
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