MATRIX: purchase confirmation email

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MATRIX: purchase confirmation email

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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: Modern Tactics >> MATRIX: purchase confirmation email

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MATRIX: purchase confirmation email - 5/1/2009 10:54:21 PM

SoopSandwich

Posts: 22
Joined: 1/2/2006
Status: offline

Hi, I recently purchased Close Combat Modern Tactics but never received my purchase confirmation email. Luckily I wrote down the serial number but I have purchased games from Matrix before and never had this problem. I tried to email this on the support page but never got a response. My email provider may be blocking the emails for some reason. Any help in this matter would be appreciated.

Thanks,
Billy O'Brien
bobrien@beld.net

Post #: 1

RE: MATRIX: purchase confirmation email - 5/2/2009 8:01:14 AM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

try

support@matrixgames.com

(in reply to SoopSandwich)

Post #: 2

RE: MATRIX: purchase confirmation email - 5/2/2009 5:29:34 PM

SoopSandwich

Posts: 22
Joined: 1/2/2006
Status: offline

I had already tried that but didn't get a responding email, that is why I think my email provider is blocking the emails. Is there anyway you can tell me the email address of the purchase confirmation email and I can see if my email provider will stop blocking it. I just purchased Close Combat: The Longest Day and never received that purchase confirmation email either. I'm hoping to get some assistance from the forums.

Thanks

I'm also not getting the email telling me there was a response on the forum to my thread so that has got to be the problem.

(in reply to Andrew Williams)

Post #: 3

RE: MATRIX: purchase confirmation email - 5/2/2009 9:52:14 PM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

Sorry, I can help you with the game only.

I'll try and rustle up someone from Matrix admin to help.

Andrew
s3t

(in reply to SoopSandwich)

Post #: 4