close combat error

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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: The Longest Day >> Tech Support >> close combat error

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close combat error - 5/7/2009 2:13:03 PM

rintin

Posts: 1
Joined: 5/7/2009
Status: offline

just downloaded (finally), and as i try to open the game a window comes up saying

Close combat error

not available

any ideas?

Post #: 1

RE: close combat error - 5/8/2009 7:20:09 AM

ZEKO

Posts: 5
Joined: 5/8/2009
Status: offline

I have same problem, same error, not availlable.
I tryed the game at diferent pc everything seams to be ok?
What can be the problem please help us anybody!
Something with drivers I suppose but what!

(in reply to rintin)

Post #: 2

RE: close combat error - 5/8/2009 7:48:26 AM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

try this

http://www.matrixgames.com/forums/tm.asp?m=1946485&mpage=1&key=close+combat+error&#1946485

(in reply to ZEKO)

Post #: 3

RE: close combat error - 5/8/2009 9:11:52 AM

ZEKO

Posts: 5
Joined: 5/8/2009
Status: offline

I am at those settings already, I dont know what to do else any ideas?

(in reply to rintin)

Post #: 4

RE: close combat error - 5/8/2009 4:53:37 PM

RD Oddball

Posts: 4836
Joined: 2/10/2007
Status: offline

I'm getting someone to look at it. Thanks for being patient.

(in reply to ZEKO)

Post #: 5

RE: close combat error - 5/8/2009 6:46:41 PM

RD Oddball

Posts: 4836
Joined: 2/10/2007
Status: offline

"Could be the user�s system doesn�t support 16 bit color, or doesn�t support even 800x600 resolution, or he has no video GPU / has hardware acceleration disabled and his video drivers don�t support D3D features in software."

A few questions for you guys:

What video card do you have? Update your drivers if you haven't already.
What screen resolution do you use?
Are you able to launch the game while holding down CTRL to get the game options menu before entering the game? If so turn Windowed mode "ON" and try restarting the game.

(in reply to RD Oddball)

Post #: 6

RE: close combat error - 5/8/2009 8:05:57 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Could you post your DxDiag files please?

_____________________________

Erik Rutins
CEO, Matrix Games LLC