Game Startup Problem

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All Forums >> [Current Games From Matrix.] >> [World War II] >> WW2: Time of Wrath >> Tech Support >> Game Startup Problem

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Game Startup Problem - 7/25/2009 2:27:55 PM

RobertWevodau

Posts: 47
Joined: 2/25/2004
From: Bear, DE
Status: offline

Hi,

I downloaded the game yesterday. About half of the times I have tried to start the games, it hangs after the opening screen. Two tabs show up at the bottom of the screen - one says "WWII: TOW" and the other says "Microsoft Visual C++...". Meanwhile, the mouse cursor just hangs in "hourglass" mode and I have to ctrl-alt-del and close the program to return to windows.

Any suggestions?

Thanks,
Robert

Post #: 1

RE: Game Startup Problem - 7/25/2009 2:35:21 PM

Bleck

Posts: 741
Joined: 3/8/2009
From: Poland
Status: offline

After ctrl-alt-del and closing, attach ConsoleOut.txt to your next (or first) post.

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(in reply to RobertWevodau)

Post #: 2

RE: Game Startup Problem - 7/25/2009 3:09:00 PM

doomtrader

Posts: 5321
Joined: 7/22/2008
From: Poland
Status: offline

Please make sure that you have latest DX and GPU drivers installed

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Post #: 3

RE: Game Startup Problem - 7/25/2009 5:55:12 PM

RobertWevodau

Posts: 47
Joined: 2/25/2004
From: Bear, DE
Status: offline

Attaced is the ConsolOut file after my latest failed attempt to start the game. I have also attached my dxdiag information (next message) in case you need that.

Thanks,
Robert

Attachment (1)

(in reply to doomtrader)

Post #: 4

RE: Game Startup Problem - 7/25/2009 5:56:04 PM

RobertWevodau

Posts: 47
Joined: 2/25/2004
From: Bear, DE
Status: offline

Here is the dxdiag file.

Attachment (1)

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Post #: 5

RE: Game Startup Problem - 7/25/2009 5:59:30 PM

Bleck

Posts: 741
Joined: 3/8/2009
From: Poland
Status: offline

Try to rename both intro avi files to any other name, so that game wouldn't see them.

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Wastelands Interactive member (Programmer)

(in reply to RobertWevodau)

Post #: 6

RE: Game Startup Problem - 7/26/2009 4:53:11 AM

RobertWevodau

Posts: 47
Joined: 2/25/2004
From: Bear, DE
Status: offline

Thanks. That seems to have solved my problem.

Robert

(in reply to Bleck)

Post #: 7

RE: Game Startup Problem - 7/26/2009 5:09:23 AM

Bleck

Posts: 741
Joined: 3/8/2009
From: Poland
Status: offline

Glad I can help, have fun playing :)

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Post #: 8

RE: Game Startup Problem - 7/26/2009 10:44:13 AM

Vonox

Posts: 2
Joined: 7/26/2009
Status: offline

Hi

I think I have precise the same problem as "RWevodau" - can you please tell me how to "rename both intro avi files to any other name, so that game wouldn't see them"

(in reply to Bleck)

Post #: 9

RE: Game Startup Problem - 7/26/2009 11:25:14 AM

doomtrader

Posts: 5321
Joined: 7/22/2008
From: Poland
Status: offline

go to your main game folder find a subdirectory called /data/
you will see there several folders and files
find files called intro.avi and intro2.avi
right click on any of them and choose 'change name' option from the pop-up menu, change the name to something else like old_intro.avi and old_intro2.avi

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Post #: 10

RE: Game Startup Problem - 7/26/2009 4:27:07 PM

Vonox

Posts: 2
Joined: 7/26/2009
Status: offline

Thanks - now it works fine

Manual ahead !

(in reply to doomtrader)

Post #: 11