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Runtime Error.... - 9/22/2009 2:35:32 AM   
Bossy573


Posts: 363
Joined: 3/25/2005
From: Buffalo, NY
Status: offline 		Just installed the game to my laptop. When I press start game, I get the following error:

"This application has requested the Runtime to terminate in an unusual way.

Please contact the application's support team for more information."

The game then shuts down.

Thinkpad X61 Tablet
Windows Vista Business (32 bit)
Intel GMA Video
1400x1050 res.

Any help?

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Post #: 1
RE: Runtime Error.... - 9/22/2009 2:58:28 AM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		Did you install from an admin account? Did you allow the DirectX to install?

(in reply to Bossy573)
Post #: 2
RE: Runtime Error.... - 9/22/2009 3:18:46 AM   
Bossy573


Posts: 363
Joined: 3/25/2005
From: Buffalo, NY
Status: offline
quote:

ORIGINAL: junk2drive

Did you install from an admin account? Did you allow the DirectX to install?


My account is the admin but no, I did not allow DirectX to install. Vista is DX10, yes? Would installing DX9 help?

I will re-run the install and allow DX install to run and advise same. Thanks.

Just as an FYI, I installed to my home desktop which also runs Vista (Home) and did not install DX and it runs and looks great. Frustrating because I bought this game mostly as a quick time-killer for the road.

< Message edited by Bossy573 -- 9/22/2009 3:27:18 AM >

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(in reply to junk2drive)
Post #: 3
RE: Runtime Error.... - 9/22/2009 9:49:45 AM   
RalfZenker

 

Posts: 117
Joined: 6/8/2009
From: Germany
Status: offline 		I recommend you to install DirectX 9 because the current DirectX 10 isn´t completely compatible with the latest DirectX 9 releases.

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Ralf Zenker
Binary Evolution Studios

(in reply to Bossy573)
Post #: 4
RE: Runtime Error.... - 9/22/2009 4:15:54 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
quote:

ORIGINAL: Bossy573
My account is the admin but no, I did not allow DirectX to install. Vista is DX10, yes? Would installing DX9 help?


Yes, please allow DirectX 9 to install. Vista does not fully support DirectX 9 out of the box.


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Bossy573)
Post #: 5
RE: Runtime Error.... - 9/22/2009 11:51:56 PM   
Bossy573


Posts: 363
Joined: 3/25/2005
From: Buffalo, NY
Status: offline 		Happy to say allowing Direct X to install turned the trick. Many thanks.

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(in reply to Erik Rutins)
Post #: 6
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