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RE: Gamestop shipping Armada already!

 
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RE: Gamestop shipping Armada already! - 11/23/2009 6:22:23 PM   
Sti

 

Posts: 24
Joined: 5/4/2007
Status: offline 		Sorry if I came off as too harsh (not a native speaker). I sure can understand the problems you have with this. It just sounds a little weird. I'll shut up for now. 

(in reply to Erik Rutins)
Post #: 121
RE: Gamestop shipping Armada already! - 11/23/2009 6:25:10 PM   
wilddemoncat

 

Posts: 11
Joined: 11/23/2009
Status: offline 		I must admit if i'd lived near gamestop or in area they deliver too i'd have bought it already....

(in reply to Erik Rutins)
Post #: 122
RE: Gamestop shipping Armada already! - 11/23/2009 6:25:38 PM   
Epsilon

 

Posts: 81
Joined: 11/20/2009
Status: offline 		Before the weekend you were waiting on word as well Erik, did that ever come? If it didn't, theres not much hope of you receiving word today either. Which makes it all a bit pointless in my humble opinion. :)

(in reply to Erik Rutins)
Post #: 123
RE: Gamestop shipping Armada already! - 11/23/2009 6:27:25 PM   
Flaviusx


Posts: 7750
Joined: 9/9/2009
From: Southern California
Status: offline 		Erik, must say that you are showing far more concern for the needs of your business partner than thay are of yours. You may want to reconsider this partnership for the future, as the benefits of the relationship appear to be all on one side.


(in reply to Epsilon)
Post #: 124
RE: Gamestop shipping Armada already! - 11/23/2009 6:33:19 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Well, we just heard back. Retail has not yet reached enough stores for them to consider it widely available, so we are sticking with the planned release date tomorrow (November 24th). We will set this live in our online store as soon as we get into the office tomorrow morning. Sorry for the extra wait, thanks for your patience.

Regards,

- Erik

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Post #: 125
RE: Gamestop shipping Armada already! - 11/23/2009 6:34:23 PM   
Erik Rutins

 

Posts: 37503
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quote:

ORIGINAL: Flaviusx
Erik, must say that you are showing far more concern for the needs of your business partner than thay are of yours. You may want to reconsider this partnership for the future, as the benefits of the relationship appear to be all on one side.


That is the nature of retail and PC games these days, unfortunately, and that's why we rarely send releases to retail any longer. In some cases, it makes sense for the game though and in this case it did.


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Post #: 126
RE: Gamestop shipping Armada already! - 11/23/2009 6:36:01 PM   
wilddemoncat

 

Posts: 11
Joined: 11/23/2009
Status: offline 		Sigh, and what time is the gmt.

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Post #: 127
RE: Gamestop shipping Armada already! - 11/23/2009 6:39:14 PM   
Flaviusx


Posts: 7750
Joined: 9/9/2009
From: Southern California
Status: offline 		Incredible.

Can we expect this to happen in future releases?

The definition of "wide availability" in this instance is so elastic that the retail side can do pretty much whatever it wants here and Matrix is left holding the bag. Meanwhile, you've already lost many potential customers. I've been holding off purchasing myself solely due to my desire to help out the actual developers of the game, and nothing else.

This isn't a happy partnership, in my estimation.  

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Post #: 128
RE: Gamestop shipping Armada already! - 11/23/2009 6:41:13 PM   
csebal

 

Posts: 22
Joined: 11/23/2009
Status: offline
quote:

ORIGINAL: Erik Rutins

Well, we just heard back. Retail has not yet reached enough stores for them to consider it widely available, so we are sticking with the planned release date tomorrow (November 24th). We will set this live in our online store as soon as we get into the office tomorrow morning. Sorry for the extra wait, thanks for your patience.

Regards,

- Erik

I guess worst case scenario was a little optimistic then, eh?

Why do people value brick and mortar stores so much anyway? Seriously.. its been like some 5 years i set my foot in a gaming store the last time, and it was for something you couldnt get elsewhere at that time, namely wow. Before that, and ever since then, i pick digital downloads whenever i can, and order my stuff from the internet.

(in reply to Erik Rutins)
Post #: 129
RE: Gamestop shipping Armada already! - 11/23/2009 6:44:47 PM   
Epsilon

 

Posts: 81
Joined: 11/20/2009
Status: offline 		Yeah I don't much like being treated as a second rate customer either, just because I favor the digital downloads and am unwilling to support the big retail chains.

(in reply to csebal)
Post #: 130
RE: Gamestop shipping Armada already! - 11/23/2009 6:57:11 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
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quote:

ORIGINAL: Flaviusx
Can we expect this to happen in future releases?


If they are retail + download releases, then I can't promise this won't happen again. For our normal releases, which do not involve retail, nothing like this happens. If not for the decision to involve retail in this release, we would have had this out to you all much earlier.

There is no question that dealing with retail right now for a PC Game publisher is not an entirely pleasant experience and falls somewhere between blackmail and extortion (I exaggerate, but only a bit). That's just the way it is, but for some games and some releases, retail still makes sense. I wish retail were still as it was in the 80s/90s or even the early 00s, but it's not.

On the positive side, at this point we're talking less than another day to wait and we communicated from the beginning that the planned release date was the 24th. I was hopeful that we could get an exception to push that earlier when copies started showing up in retail stores, but that was not to be.

Regards,

- Erik

< Message edited by Erik Rutins -- 11/23/2009 7:04:32 PM >

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Post #: 131
RE: Gamestop shipping Armada already! - 11/23/2009 6:57:50 PM   
Erik Rutins

 

Posts: 37503
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From: Vermont, USA
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quote:

ORIGINAL: csebal
I guess worst case scenario was a little optimistic then, eh?


Yes, I was apparently too clever for my own good there in thinking that I could use the "it's the 24th in some part of the world" as a bargaining tool. That didn't fly.

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Erik Rutins
CEO, Matrix Games LLC



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(in reply to csebal)
Post #: 132
RE: Gamestop shipping Armada already! - 11/23/2009 6:59:34 PM   
Erik Rutins

 

Posts: 37503
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quote:

ORIGINAL: wilddemoncat
Sigh, and what time is the gmt.


We're in Eastern US time here, Digital River is in Central US time. What I expect is that it will start going live around 9AM US Central time. I believe it should be fully live by around 10AM US Central time, unless we run into any unexpected issues, but at this point it's at the "flip the switch" stage, so I don't expect any problems.

Regards,

- Erik


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 133
RE: Gamestop shipping Armada already! - 11/23/2009 7:32:08 PM   
wilddemoncat

 

Posts: 11
Joined: 11/23/2009
Status: offline 		so what - 6gmt, so up by 4pm

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Post #: 134
RE: Gamestop shipping Armada already! - 11/23/2009 7:42:40 PM   
Tom_Holsinger

 

Posts: 233
Joined: 10/23/2003
Status: offline 		Erik, could you make it possible for us to make our purchases today, but start our downloads tomorrow?  That extra Central Time hour from 0900 to 1000 could be a problem for those of us on Pacific Time.  I'm generally out the door by 0730 Pacific Time, which is 0930 Central.

(in reply to wilddemoncat)
Post #: 135
RE: Gamestop shipping Armada already! - 11/23/2009 7:57:45 PM   
bssybeep


Posts: 237
Joined: 6/5/2007
Status: offline
quote:

ORIGINAL: Erik Rutins

Well, we just heard back. Retail has not yet reached enough stores for them to consider it widely available, so we are sticking with the planned release date tomorrow (November 24th). We will set this live in our online store as soon as we get into the office tomorrow morning. Sorry for the extra wait, thanks for your patience.

Regards,

- Erik


I was hoping for a release today as well. But I noticed the Gamestop page for Armada now shows not available online. Oh well, one more day.

(in reply to Erik Rutins)
Post #: 136
RE: Gamestop shipping Armada already! - 11/23/2009 8:01:43 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
quote:

ORIGINAL: Tom_Holsinger
Erik, could you make it possible for us to make our purchases today, but start our downloads tomorrow?  That extra Central Time hour from 0900 to 1000 could be a problem for those of us on Pacific Time.  I'm generally out the door by 0730 Pacific Time, which is 0930 Central.


Sorry Tom, but our store doesn't support pre-orders. I would have turned them on last week if it did.


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Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 137
RE: Gamestop shipping Armada already! - 11/23/2009 8:01:50 PM   
Terminus


Posts: 41459
Joined: 4/23/2005
From: Denmark
Status: offline
quote:

ORIGINAL: Tom_Holsinger

Erik, could you make it possible for us to make our purchases today, but start our downloads tomorrow?  That extra Central Time hour from 0900 to 1000 could be a problem for those of us on Pacific Time.  I'm generally out the door by 0730 Pacific Time, which is 0930 Central.


Oh come on, it's a GAME. Grow up.

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Post #: 138
RE: Gamestop shipping Armada already! - 11/23/2009 8:16:51 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
quote:

ORIGINAL: Terminus
Oh come on, it's a GAME. Grow up.


There's no need for that - if I were sitting where you all are sitting, I would also be asking us to hurry up. Anticipation and excitement are expected and we want to get this to you all as early as we possibly can, which means first thing tomorrow morning.


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Terminus)
Post #: 139
RE: Gamestop shipping Armada already! - 11/23/2009 8:19:23 PM   
Terminus


Posts: 41459
Joined: 4/23/2005
From: Denmark
Status: offline 		Okay, I was over the line. Sorry.

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Post #: 140
RE: Gamestop shipping Armada already! - 11/23/2009 8:19:49 PM   
bssybeep


Posts: 237
Joined: 6/5/2007
Status: offline
quote:

ORIGINAL: Erik Rutins


quote:

ORIGINAL: Terminus
Oh come on, it's a GAME. Grow up.


There's no need for that - if I were sitting where you all are sitting, I would also be asking us to hurry up. Anticipation and excitement are expected and we want to get this to you all as early as we possibly can, which means first thing tomorrow morning.


woks out for me, by the time I manage to get up aroung 9-10 Pacific Time the game should be live, lol.

(in reply to Erik Rutins)
Post #: 141
RE: Gamestop shipping Armada already! - 11/23/2009 8:26:36 PM   
Wade1000


Posts: 771
Joined: 10/27/2009
From: California, USA
Status: offline 		I agree with Matrix Games(Erik Rutins) to wait til their release date of 11-24-09.

Generally, these days, PC games available in retail such as Gamestop, Walmart, and big electronics stores, have a greater potential to become a bigger success.
Many PC games available only online seem to have a greater potential to become less known. Many PC strategy games available only online at many websites would not sell to much of a degree in retail. There are occasionally some strategy games that may appeal to a larger customer base, such as Armada 2526, and thus a publisher is sometimes in a position where they are letting retail have the initiative in order to not burn bridges as Erik stated. If Armada 2526 succeeds in retail and Matrix Games and retail have a positive relationship then the future of Armada 2526(expansions and sequels) is more optimistic.

Any support from retail or elsewhere for many PC games will benifit the future for your favorite PC games.

Even though Gamestop might have made a decision to release early(maybe it was an internal Gamestop employee misunderstanding with various locations) it would be better if Matrix Games held their side of an agreement and come out honorable when all is said and done.

I'm in California. I've been checking the Gamestop website and I may call today to see if the game is available. If it is not in stores on Tuesday, the 24th, I will buy it from Matrix Games, or I may just do that anyway instead of going into Gamestop. I don't have a problem with Gamestop. Retail stores, and publishers, want to succeed and want their products to succeed.


_____________________________

Wish list:population centers beyond planetary(http://en.wikipedia.org/wiki/The_Culture):Ships,Ring Orbitals,Sphere Orbitals,Ringworlds,Sphereworlds;ability to create & destroy planets,population centers,stars;AI competently using all advances & features.

(in reply to bssybeep)
Post #: 142
RE: Gamestop shipping Armada already! - 11/23/2009 8:40:07 PM   
Fluffyzerg

 

Posts: 3
Joined: 11/20/2009
Status: offline 		Off Topic a bit:

I remember earlier in this thread it was mentioned the update was on the servers. Is there a manual download available if your having trouble connecting to the update server?

(in reply to Wade1000)
Post #: 143
RE: Gamestop shipping Armada already! - 11/23/2009 9:15:59 PM   
Aroddo


Posts: 125
Joined: 11/7/2009
Status: offline 		as long as you are faster than the piratebay, things should be fine. :)

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Post #: 144
RE: Gamestop shipping Armada already! - 11/23/2009 9:56:14 PM   
cdbeck


Posts: 1374
Joined: 8/16/2005
From: Indiana
Status: offline 		Just think guys, about 16 hours from now we will all be here, talking about how awesome the game is and how much fun we are having...

Well, we would be... if we weren't all playing the game so much that we can't come to the forum to chat!

I'm disappointed that it won't release early, but we will get it soon, and then all our excitement will turn to Imperial Ambitions!

Sorry to you Pacific folks, where it will be late on the 24 or early on the 25. But that's what you get for being able to see the FUTURE before America!

SoM


_____________________________

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Post #: 145
RE: Gamestop shipping Armada already! - 11/23/2009 10:02:16 PM   
Terminus


Posts: 41459
Joined: 4/23/2005
From: Denmark
Status: offline 		Please, in 16 hours, we'll have people whining about not being able to download the game, start the game or figure out how to play it.

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Post #: 146
RE: Gamestop shipping Armada already! - 11/23/2009 10:09:01 PM   
LarryP


Posts: 3783
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From: Carson City, NV
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quote:

ORIGINAL: Terminus

Please, in 16 hours, we'll have people whining about not being able to download the game, start the game or figure out how to play it.


You left out "it won't fit my monitors resolution!?"

(in reply to Terminus)
Post #: 147
RE: Gamestop shipping Armada already! - 11/23/2009 10:12:12 PM   
Terminus


Posts: 41459
Joined: 4/23/2005
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Status: offline 		Right, good catch.

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Post #: 148
RE: Gamestop shipping Armada already! - 11/23/2009 10:12:38 PM   
Terminus


Posts: 41459
Joined: 4/23/2005
From: Denmark
Status: offline 		And "when's the first patch?"

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Post #: 149
RE: Gamestop shipping Armada already! - 11/23/2009 10:18:16 PM   
Aroddo


Posts: 125
Joined: 11/7/2009
Status: offline 		you mean the second patch. :P

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