serial number problem

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

serial number problem

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Advanced Tactics Series >> Advanced Tactics Support >> serial number problem

Page: [1]

Message

<< Older Topic Newer Topic >>

serial number problem - 12/9/2009 2:46:39 PM

abe1927

Posts: 4
Joined: 12/9/2009
Status: offline

I installed ver 1.1 a few days ago but I get a message that there is a serial number problem when I try to start the game.I reinstalled and rechecked the serial number to no avail.

I also installed the rest of the patches and was asked for the serial number with each installation. Is this normal?

The game won't run at all.

thanks

Post #: 1

RE: serial number problem - 12/9/2009 3:38:44 PM

Vic

Posts: 8262
Joined: 5/17/2004
Status: offline

Hi abe,

sorry to hear you have problems.

If the problem only appeared AFTER you installed a patch thats odd.

If the problem has been there since the start and you never got AT running you have to contact Matrix Helpdesk since its there security software or license number thats malfunctioning then.

If on the other hand you can use your serial if you make a clean install of version 1.0 let me know. Please try this first though before reporting.

best regards,
Vic

(in reply to abe1927)

Post #: 2