Installation problem

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All Forums >> [New Releases from Matrix Games] >> Field of Glory Series >> Tech Support >> Installation problem

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Installation problem - 1/15/2010 2:52:10 PM

markefs1

Posts: 3
Joined: 1/15/2010
Status: offline

I just got Field of Glory (and Cross of Iron) on disc.
However, neither games can be installed.
I tried both games at two different computers (one with Windows XP, other with Windows 7).
In Windows 7 installation does not proceed at all after the system asks do I allow set-up to make changes and I answer yes.
After that nothing happens.

In Windows XP there is error message after a while when CD is put in (�error was detected during set-up�).

I noticed that some one is having a similar problem with Wacht am Rhein.

How this can be fixed?

Post #: 1

RE: Installation problem - 3/14/2010 6:39:22 AM

DampSquib

Posts: 425
Joined: 3/8/2010
From: UK
Status: offline

Hello!
If you are referring to the post (irsetup) in Wacht then that is a faulty cd.
You should get a replacement if you have the same problem,so dont worry.
Did you pick to have just the Boxed game? if you have a down load try that as they are not effected.Hope it works out for you!
If not same problem then ignore this.....

< Message edited by DampSquib -- 3/14/2010 6:47:33 AM >

(in reply to markefs1)

Post #: 2

RE: Installation problem - 3/14/2010 3:28:13 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Replacement CDs should already have been sent and received, please let us know if you did not receive the replacements.

_____________________________

Erik Rutins
CEO, Matrix Games LLC