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lost ser. number - 3/18/2010 1:18:09 AM   
Big Bill

 

Posts: 177
Joined: 3/24/2001
From: LI. NY. , USA
Status: offline 		Trying to install OAOW 3 on new computer. have all documentation and backup disk but cant find original with ser. number. Can anyone help??

Thanks, Bill
Post #: 1
RE: lost ser. number - 3/18/2010 1:28:05 AM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		http://www.digitalriver.com/dr/v2/ec_MAIN.Entry11?SP=10107&PN=1&xid=45905

(in reply to Big Bill)
Post #: 2
RE: lost ser. number - 3/18/2010 1:32:59 AM   
Big Bill

 

Posts: 177
Joined: 3/24/2001
From: LI. NY. , USA
Status: offline 		Purchased many years ago, have no info where I got it.

(in reply to junk2drive)
Post #: 3
RE: lost ser. number - 3/18/2010 2:00:13 AM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		TAOW III from Matrix hasn't been around "many years ago" so what game are you talking about?

Your second sentence says "have all documentation..." and now you say no info.

I'm confused.

(in reply to Big Bill)
Post #: 4
RE: lost ser. number - 3/21/2010 1:52:30 AM   
Big Bill

 

Posts: 177
Joined: 3/24/2001
From: LI. NY. , USA
Status: offline 		My disk says Install Zip 11/08

OAOW 3

I have 141 pages of rules etc. that I had printed at Kinkos

The more I think about it maybe I bought the game as a download, I can't remember now.
cant find the ser. number to load on my new computer

Thanks, bill

(in reply to junk2drive)
Post #: 5
RE: lost ser. number - 3/21/2010 2:07:27 AM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		What I do is write the serial number on the backup disc. I also save a copy of the order email on hotmail so that I can get to it from any computer.

You need your original email or the email address that you used and the credit card that you used.

(in reply to Big Bill)
Post #: 6
RE: lost ser. number - 3/21/2010 2:36:34 AM   
Big Bill

 

Posts: 177
Joined: 3/24/2001
From: LI. NY. , USA
Status: offline 		Yes, life would be simple than but I have none of that. I guess I'm SOL . I gave my old rig to my son, it was an XP unit and ran all of the games fine but was getting tired with all of the other programs on it so I bought top of the line Alienware with Win 7 and cant get any of my old games to run properly!

Bill

(in reply to junk2drive)
Post #: 7
RE: lost ser. number - 3/21/2010 3:13:28 AM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		If you left TOAW on the old computer, there may be a txt file in the install with the serial number.

(in reply to Big Bill)
Post #: 8
RE: lost ser. number - 3/21/2010 5:53:38 AM   
hadberz


Posts: 1629
Joined: 5/11/2000
From: Moncks Corner, SC
Status: offline 		Yep the key will be in this file serialreg.txt under the game folder.

(in reply to junk2drive)
Post #: 9
RE: lost ser. number - 3/21/2010 4:54:44 PM   
Big Bill

 

Posts: 177
Joined: 3/24/2001
From: LI. NY. , USA
Status: offline 		Thanks for the help guy's but I cleaned all of my stuff from the computer before I gave it away. I'll look for an inexpensive used copy but first I have to get another tower with XP on it so I can run my old games. Not able to get them to run in XP mode within Win 7

(in reply to hadberz)
Post #: 10
RE: lost ser. number - 3/21/2010 5:08:15 PM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		You may be able to use the XP compatibility layer for Win7. I'm not sure if it comes with 7 or you download it from MS.

Try filling out a Help Desk request with Matrix. Maybe you can give them enough info to find your original order.

Did you try findmyorder.com  ??


< Message edited by junk2drive -- 3/21/2010 5:12:16 PM >

(in reply to Big Bill)
Post #: 11
RE: lost ser. number - 3/21/2010 5:16:39 PM   
Big Bill

 

Posts: 177
Joined: 3/24/2001
From: LI. NY. , USA
Status: offline 		Tried all different ways to run the games.
I upgraded to Win 7 Pro, had Microsoft download everything also and they couldn't get it to run. XP mode is really only for office apps., it wasn't designed to run games so its very low on graphics. We tried everything. When I switched from DOS to Windows I had to keep my old Computer and run a AB switch so I could boot from either system. I'm about to do it again with my new system. I wish I didn't give away my old computer!!!!

(in reply to junk2drive)
Post #: 12
RE: lost ser. number - 4/28/2010 12:34:31 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Big Bill,

You can try retrieving your order via www.findmyorder.com, or contact our Help Desk for help if that doesn't work.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Post #: 13
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