Bye for now. Going to miss the game.

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Bye for now. Going to miss the game.

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Tech Support >> Bye for now. Going to miss the game.

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Bye for now. Going to miss the game. - 3/26/2010 11:32:28 PM

HsojVvad

Posts: 1036
Joined: 3/24/2010
Status: offline

Well I went out and bought a pre paid credit card. I have had no luck in buying the game. Even with Eriks help, I can't buy the game.

Thank you so much for your help Erik, the representive called and said I needed another method of payment. I called the giftstore/creditcard and they said they didn't even get a request, so it couldn't even be turned down or verified. I went and to another site, and I coudn't buy a game from them either.

I tried Stardock, and I am downloading the game now as I speak. I am a sad panda now, since I didn't want this game, I want DW but got this game to see if I can purchase stuff online. I can use it on other sites but it seems Digital River dosn't accept it.

I just don't have the heart to try and go the paypal route right now, that would mean more waiting.

So again, thank you so much Erik for trying to help me, maybe later I will be able to get DW, but not right now. Unless there is another payment option that I can't think of, that will be it for me. I will come back to see if someone else has any other ideas for a payment agrangement, but I am tired of being charged long disntant charges on the phone to Digital River, that it's costing me more money trying to order it that, actually paying for it.

Post #: 1

RE: Bye for now. Going to miss the game. - 3/26/2010 11:37:49 PM

wodin

Posts: 10762
Joined: 4/20/2003
From: England
Status: offline

That is a crying shame....really think Matrix should step in here (keep it quiet if you must) and get him to send a postal order or cheque or something through the post and send him the game direct...thats my opinion anyway.

Hope it works out for you Davor

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(in reply to HsojVvad)

Post #: 2

RE: Bye for now. Going to miss the game. - 3/26/2010 11:39:29 PM

Mad Russian

Posts: 13256
Joined: 3/16/2008
From: Texas
Status: offline

USE PAYPAL and buy it.

Good Hunting.

MR

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Post #: 3

RE: Bye for now. Going to miss the game. - 3/26/2010 11:44:50 PM

JosEPhII

Posts: 173
Joined: 1/17/2010
From: Cornfields of Western IL. USA
Status: offline

Wow Davor!

Sorry to hear you're having so much trouble.

PM me and maybe we can figure something out.

JosEPh

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Post #: 4

RE: Bye for now. Going to miss the game. - 3/26/2010 11:48:27 PM

Dohon

Posts: 17
Joined: 7/17/2009
Status: offline

I really would urge you to go the PayPal route, Davor. While I don't have an international creditcard, PayPal did allow me to link my bank account and use that to purchase the game. Not too much hassle and once your account is set-up, you can purchase and download the game immediatly after. It took me way longer to download and install the game than it was to buy it.

(in reply to JosEPhII)

Post #: 5

RE: Bye for now. Going to miss the game. - 3/26/2010 11:59:26 PM

HsojVvad

Posts: 1036
Joined: 3/24/2010
Status: offline

I looked at the paypal route but found out it could take 5-7 or more days just for the paypal to have the money, then it could take another week for paypal to verify the payment. ARGH!

Well when there is a will there is a way. My problem is, I am impateint. It's hard to justify to the wife, and myself to pay for a game, that I can't play right away. I will figure out something, just what is the saying, burt out from trying and talking on the phone with DR for over a half hour, at my expense.

(in reply to Dohon)

Post #: 6

RE: Bye for now. Going to miss the game. - 3/27/2010 12:00:16 AM

Webbco

Posts: 682
Joined: 2/6/2010
Status: offline

Take a break from it, but come back!

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Post #: 7

RE: Bye for now. Going to miss the game. - 3/27/2010 12:20:24 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Guys, we do support checks and bank transfers and paypal. Unfortunately it appears we don't support the particular pre-paid credit card Davor purchased. I'll bring this up with the store, but unless Davor has a different payment method he can try there's not much else I can do as I've already tried everything we can.

Davor, DR was supposed to call you rather than the other way around. Why was it at your expense?

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CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 8

RE: Bye for now. Going to miss the game. - 3/27/2010 12:27:57 AM

HsojVvad

Posts: 1036
Joined: 3/24/2010
Status: offline

Ok guys I really love this community here. I went and made a pay pal account just now, but again, I have to wait 2 or so days before it's activated. Wish me luck guys.

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Post #: 9

RE: Bye for now. Going to miss the game. - 3/27/2010 12:29:11 AM

Webbco

Posts: 682
Joined: 2/6/2010
Status: offline

Good to hear you're persevering

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Post #: 10

RE: Bye for now. Going to miss the game. - 3/27/2010 12:31:08 AM

HsojVvad

Posts: 1036
Joined: 3/24/2010
Status: offline

Yeah I gave up when I wrote the email the first time, but then I thought about it, I will not let it beat me LOL

I will persevere. I will not Quit.

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Post #: 11

RE: Bye for now. Going to miss the game. - 3/27/2010 12:33:10 AM

Webbco

Posts: 682
Joined: 2/6/2010
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THAT'S the spirit!

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Post #: 12

RE: Bye for now. Going to miss the game. - 3/27/2010 12:34:51 AM

SireChaos

Posts: 710
Joined: 8/14/2006
From: Frankfurt, Germany
Status: offline

quote:

ORIGINAL: Davor

I looked at the paypal route but found out it could take 5-7 or more days just for the paypal to have the money, then it could take another week for paypal to verify the payment. ARGH!

Well when there is a will there is a way. My problem is, I am impateint. It's hard to justify to the wife, and myself to pay for a game, that I can't play right away. I will figure out something, just what is the saying, burt out from trying and talking on the phone with DR for over a half hour, at my expense.

I use paypal to pay via my bank account, and all payments are essentially instantaneous - I�d say 95% of all cases are done within 5 minutes or so.

I seem to recall, though, that it can take a day or three to get the bank account think set up initially.

(in reply to HsojVvad)

Post #: 13

RE: Bye for now. Going to miss the game. - 3/27/2010 3:43:55 AM

HsojVvad

Posts: 1036
Joined: 3/24/2010
Status: offline

Well guys, I finally got Distant Worlds. Throught a help of a friend, he helped me to get the game. So I have to give a big thanks to my friend. Thank you so much.

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Post #: 14

RE: Bye for now. Going to miss the game. - 3/27/2010 3:47:21 AM

Tycow