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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: The Longest Day >> Tech Support >> Error Code

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Error Code - 9/13/2010 8:49:13 PM

Agrippa

Posts: 121
Joined: 1/20/2006
Status: offline

I just purchased CC Longest day and have not been able to start it up.

The download and un-zipp seemed to go fine, but it won't start up.

When I double click on the icon my Norton security ask if I want to allow the progam to continue, I say yes and then nothing happens.

When I try the quick start an error code 18 comes up saying there is a problem with the password.

Thank you for any help you can give!

_____________________________

Salute,

Agrippa

Post #: 1

RE: Error Code - 9/14/2010 1:43:06 AM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

Try re-installing with Norton disabled.

(in reply to Agrippa)

Post #: 2

RE: Error Code - 9/16/2010 12:57:22 AM

Agrippa

Posts: 121
Joined: 1/20/2006
Status: offline

Thank you, but it didn't work.

I am using Winows Vista. The massge that come up when I try to doule click the game icon is - USER ACCOUNT CONTROL - auto run.exe unidentified publisher. The choices are ALLOW or CANCEL. I say allow and nothing happens.

Please help!

Thank you

_____________________________

Salute,

Agrippa

(in reply to Andrew Williams)

Post #: 3

RE: Error Code - 9/16/2010 2:04:33 AM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

disable UAC

(in reply to Agrippa)

Post #: 4

RE: Error Code - 9/17/2010 12:26:01 AM

Agrippa

Posts: 121
Joined: 1/20/2006
Status: offline

What is that? How?

Thanks

_____________________________

Salute,

Agrippa

(in reply to Andrew Williams)

Post #: 5

RE: Error Code - 9/17/2010 11:53:17 PM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

from your post above

USER ACCOUNT CONTROL

type it into your search box

(in reply to Agrippa)

Post #: 6

RE: Error Code - 9/18/2010 12:53:29 AM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

As you seem to have your PC locked down with security features there is two more things to try.

1. navigate to C:\Matrix Games\Close Combat The Longest Day\autorun.exe

right click and choose properties

on compatibility tab click "run this program in compatibility mode for" and choose Windows Xp (service pack 2)

right click again and choose run as Administrator

2. navigate to C:\Matrix Games\Close Combat The Longest Day\CCE.EXE

And do the sam as above.

(in reply to Andrew Williams)

Post #: 7