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All Forums >> [Current Games From Matrix.] >> [World War I] >> World War One Gold >> Tech Support >> Having problems with tons of bugs

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Having problems with tons of bugs - 10/12/2010 6:30:24 PM

JRB823

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Joined: 10/12/2010
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Running Windows XP, with virus protection off, 4 gigs of ram, an I7 processor and a GTX260 video card. I am getting tons of windows exception errors. I went on the Ageod site, downloaded the patch (latest 'L' patch), and the number of errors decreased but are still frequent.

I run other Ageod games like the Civil war and Revolutionary war and both are rock solid.

What gives with this game and the zillions of bugs. It is unplayable. Ageod used to be a quality company. What happened? Very, very disappointed and will be avoiding future Ageod products in the future.

< Message edited by JRB823 -- 10/14/2010 7:57:15 PM >

Post #: 1

RE: Game is a bugfest and is unplayable. - 10/14/2010 12:31:04 AM

BigJ62

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runs fine on my machine w7 x64 gtx480

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RE: Game is a bugfest and is unplayable. - 10/14/2010 3:03:18 AM

jomni

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Technically this game is not developed by AGEOD but done by a third party.
But I do not experience the bugs you are referring to.

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RE: Game is a bugfest and is unplayable. - 10/14/2010 9:07:03 AM

NefariousKoel

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Sounds like an installation issue. Maybe a corrupted installer download.

With that many errors, it's not game bugs. Can you re-download the full gold version?

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RE: Game is a bugfest and is unplayable. - 10/14/2010 2:22:24 PM

JRB823

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I own the orginal game and upgraded it to gold. I've reinstalled twice and still there are issues. I've been able to mitigate these errors somewhat by running the game in single CPU mode. Apparently the game doesn't run well in a 32 bit environment when running in multicore mode. I am still running into a game stopping bug but it is far less frequent than b4.

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Post #: 5

RE: Game is a bugfest and is unplayable. - 10/14/2010 6:16:07 PM

calvinus72

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If you can provide me any infos on how to replicate the game stop/freeze, even by posting here (or AgeOD official forum) a savegame, you're welcome!

Thanks for your patience,
Calvinus.

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Post #: 6

RE: Game is a bugfest and is unplayable. - 10/14/2010 6:36:34 PM

wodin

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I use 32bit and multi core and have no problems...the game is no where near a bug fest.....it was many moons ago...not now...hate it when people come along shouting about how a game is a bug fest and yet no one else experiences the problems they have...the issue must lie in your installation if it was the game everyone else would have zillions of bugs...

If I had problems with a game that seemed to be OK for everyone else I would go on the forum and ask for help...not shouting and raving about how it's got zillions of bugs and how it's a terrible stain to the publishers......

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RE: Game is a bugfest and is unplayable. - 10/14/2010 8:00:13 PM

JRB823

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quote:

ORIGINAL: wodin

I use 32bit and multi core and have no problems...the game is no where near a bug fest.....it was many moons ago...not now...hate it when people come along shouting about how a game is a bug fest and yet no one else experiences the problems they have...the issue must lie in your installation if it was the game everyone else would have zillions of bugs...

If I had problems with a game that seemed to be OK for everyone else I would go on the forum and ask for help...not shouting and raving about how it's got zillions of bugs and how it's a terrible stain to the publishers......

Just for you, because you hated the title of the thread, I changed it. Excuse me for being human and expressing my frustration. I posted here in the Tech Support forum hoping to get a solution. Fortunately I getting that from everyone else.

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RE: Game is a bugfest and is unplayable. - 10/14/2010 8:12:52 PM

JRB823

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Hi Calvinus,

Is there any sort of error log I could retrieve? The errors I am getting are Windows exception errors, not game generated errors. The bulk of them seem to happen when a couple of game information screen are up. If I click using the mouse and it isn't in the game info screen, I can get the Windows Exception error.

PS. I am a big fan of the Ageod games, just very frustrated that I can't play the game. Unfortunately a lot of my frustration came through in my post. I have never had this extent of issues with a game and can play ACW and other games without zero issues. Please accept my apology.

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RE: Game is a bugfest and is unplayable. - 10/15/2010 10:46:41 AM

NefariousKoel

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Didn't a couple other people have big problems when trying to update their original version with the gold-patch one?

IIRC, the solution was sending the full gold version to them.

I dunno what is making it flip out other than one of the installers being jacked?

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RE: Game is a bugfest and is unplayable. - 10/15/2010 12:38:48 PM

wodin

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@JRB823...sorry if I overreacted aswell...I hope you get the game to work as it is a damn good game....really plays out WW1 which many said couldn't be done...I overeacted because Calvinos has put in some damn hard work to get the game running well and I hope the game is still selling well for him...so a post with your heading may put new people off buying it...thats all...

Again I apologise for coming on strong...

P.S If I had the know how I would have helped you out...

< Message edited by wodin -- 10/15/2010 12:39:06 PM >

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RE: Game is a bugfest and is unplayable. - 10/15/2010 1:25:29 PM

calvinus72

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quote:

ORIGINAL: NefariousKoel

Didn't a couple other people have big problems when trying to update their original version with the gold-patch one?�

IIRC, the solution was sending the full gold version to them.�

I dunno what is making it flip out other than one of the installers being jacked?

Mmmh... yes I remember that! Send a PM to PhilThib in the official forum of AgeOD asking for the download link to the full version.

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RE: Game is a bugfest and is unplayable. - 10/15/2010 2:02:16 PM

JRB823

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quote:

ORIGINAL: wodin

@JRB823...sorry if I overreacted aswell...I hope you get the game to work as it is a damn good game....really plays out WW1 which many said couldn't be done...I overeacted because Calvinos has put in some damn hard work to get the game running well and I hope the game is still selling well for him...so a post with your heading may put new people off buying it...thats all...

Again I apologise for coming on strong...

P.S If I had the know how I would have helped you out...

No need to apologize. Instead of asking for help, I was ragging about the game. Your point was well taken. There is a constructive way for asking for help and a destructive way.

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RE: Game is a bugfest and is unplayable. - 10/15/2010 5:57:07 PM

calvinus72

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Be sure also no particulary intrusive firewall is "disturbing" the game.

Also, post here a screenshot of the config tool, maybe there's actually some config that cause the crashes.

Finally, have you trued with sounds off?

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Post #: 14

RE: Game is a bugfest and is unplayable. - 10/15/2010 6:25:18 PM

JRB823

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I tried it without sounds or music on. The crashes are occuring during various information screens. It usually happens during the information boxes that come up. After I click the mouse, bam, windows exception error. I have had no problem clicking on the map or the units, or dragging them.

When I first ran into the problem, I tried changing the settings in the game config tool from the default one. I've tried most of the combinations and nothing got better. Is there any settings I should be trying?

I didn't mention this, but I bought the original game from Matrixgames but the gold update I bought on Ageod.

< Message edited by JRB823 -- 10/15/2010 6:28:42 PM >

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RE: Game is a bugfest and is unplayable. - 10/15/2010 8:39:12 PM

calvinus72

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It's extremely weirth this kind of crash. What does happen if you hit the Enter key to close the message dialog, instead of hitting the close button?

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RE: Game is a bugfest and is unplayable. - 10/18/2010 8:36:28 PM

JRB823

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quote:

ORIGINAL: calvinus72

It's extremely weirth this kind of crash. What does happen if you hit the Enter key to close the message dialog, instead of hitting the close button?

The full download did the trick. I was able to play the game for 2 hours and enjoy it. Thanks for your help!

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RE: Game is a bugfest and is unplayable. - 10/19/2010 6:23:27 AM

NefariousKoel

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quote:

ORIGINAL: JRB823

quote:

ORIGINAL: calvinus72

It's extremely weirth this kind of crash. What does happen if you hit the Enter key to close the message dialog, instead of hitting the close button?

The full download did the trick. I was able to play the game for 2 hours and enjoy it. Thanks for your help!

Woot!

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RE: Game is a bugfest and is unplayable. - 10/19/2010 7:46:51 AM

calvinus72

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So, as I posted on AgeOD forum, that would mean the several installs created some conflict on the file system, thus causing the crashes.

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RE: Game is a bugfest and is unplayable. - 10/19/2010 7:06:23 PM

JRB823

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Hi Calvinus,

Good thing I bought the Gold update from Ageod and bought the physical disk instead of the download. I lost my member access at Matrix due to a HD crash and there is ZERO support for getting the password. Have waited 2 weeks without any help from Matrix.

Ageod replied the same day and I was up and running! Thats great support. Unfortunately I was stupid in downloading games from here and I am stuck without being able to re-download games I paid for and can't get updates.

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RE: Game is a bugfest and is unplayable. - 10/19/2010 8:28:59 PM

NefariousKoel

Posts: 2930
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From: Murderous Missouri Scum
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The Member login only gives you downloads for beta patches and extras. Not full game versions. In order to re-download you'll likely have to go to findmyorder.com and enter your purchase number or whatever, or send Erik Rutins a private message here so he can get you the download again.

For future reference: Backing up games you've purchased from either Matrix or Ageod is highly recommended. The download should technically only be available to you for a limited time and asks you to make backup(s), though the good people here and at Ageod will help you get it again if you have had issues.

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RE: Game is a bugfest and is unplayable. - 10/29/2010 8:45:42 PM

tombo

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Help too...

my mouse is very slow/sluggish when moving around map.

I'm using newer laptop, dual core stuff...

Cant play game.

loads up OK, etc. mouse works normal untili get to game map.

thanks

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Post #: 22

RE: Game is a bugfest and is unplayable. - 10/30/2010 2:35:44 PM

calvinus72

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This issue was solved with the single-core run mode. So run the game in that mode. Also, set properly the mouse sensitivity.

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RE: Game is a bugfest and is unplayable. - 10/30/2010 7:50:00 PM

tombo

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Thanks...

any help to how thats done?
i have vista 64, w/intel centrino2 processor

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RE: Game is a bugfest and is unplayable. - 10/31/2010 8:40:53 AM

calvinus72

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First of all, be sure you've installed the latest patch 1.08L.
Then, to run the game in single-core mode, go to the Start menu of Windows and locate the WW1 menu folder: click on "World War One (single CPU mode)".

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RE: Game is a bugfest and is unplayable. - 11/3/2010 2:30:33 PM

wodin

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quote:

ORIGINAL: JRB823

Hi Calvinus,

Good thing I bought the Gold update from Ageod and bought the physical disk instead of the download. I lost my member access at Matrix due to a HD crash and there is ZERO support for getting the password. Have waited 2 weeks without any help from Matrix.

Ageod replied the same day and I was up and running! Thats great support. Unfortunately I was stupid in downloading games from here and I am stuck without being able to re-download games I paid for and can't get updates.

Not true mate...I re downloaded Battles in Italy that I bought about 3 years ago...you juts need to remember the last 5 digits of the crad you used or have the order number...

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RE: Game is a bugfest and is unplayable. - 11/16/2010 4:22:45 PM

diablo1

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The problem I'm running into with your suggestion Wodin is I don't remember what credit card I used or find the registration number or order number (this is not the cd key). Put in the fact that I lost one credit card and had to get a new "numbered" one and one credit card was identity thefted and (they hacked the email address of which I used to purchase some games from Matrix) and had to get a new number on that it's very hard to keep up with credit card numbers.

It would be much easier if they would just require the cd key # of the game as I have those documented on a cd just specifically for saving cd keys numbers attached to the games they are for.

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Post #: 27